Office Staff Administrative Assistant

Christine A. Born

P.O. Box ***

Shannon, Georgia 30172

Telephone #: 732-***-****

Email: *********@*****.***

Summary of Qualifications: Provide managerial/administrative assistance with a level of professionalism and commitment characterized by a strong sense of initiative, excellent administrative, organizational, communication and customer/client/patient related skills.

Employment History:

10/03/16 – 05/25/18. Office Manager

First Doctors Weight Loss

Rome, Georgia 30165

Manage day-to-day operations of office as well as administrative responsibilities.

Oversee the office staff and report directly to upper management.

Maintain office systems and supervise staff to ensure a smooth flow of operations both during clinic hours and non-clinic hours.

Assist patients with scheduling appointments, checking in as well as invoicing for services rendered.

Maintain overall company operations by organizing company policy and procedures, controlling correspondence; order and maintain both office and medical supplies; maintain filing systems and assign and monitor clerical functions.

Keep upper management informed by reviewing and analyzing special reports and relaying information in summary format.

Record and make deposits.

Reconcile bank and AMEX at months end and email directly to the CFO.

Maintain office staff by assisting with orienting and training new employees.

Assist upper management by monitoring employee job performance and implementing company policy and procedure.

Welcome patients and visitors by greeting them in person or on the phone; answer and assist with patient inquiries and/or concerns.

Assist patients with check in and check out procedures, billing and invoicing.

Comfort patients by anticipating patients' anxieties, answer patients' questions, as well as maintain the reception area.

Maintain patient accounts by obtaining, recording, and updating personal and financial information into (3) systems.

Protect patients' rights by following policies and procedures (including HIPAA).

Contribute and promote team work by assisting with the overall operation of the company by simply doing what needs to be done to accomplish the task at hand.

10/13/14 - 09/22/16 Administrative Assistant

BFL Supplies

Englishtown, NJ

Assisted in day-to-day operations.

Created packing slips and invoices in QuickBooks.

Oversaw drivers picking up orders and delivering in a timely and organized manner.

Developed marketing brochures to increase company sales.

Tracked back orders for supplies and reordered inventory as needed.

Posted ads and screened potential candidates for open positions within the company.

Maintained daily communication with customers, sales representatives, drivers and vendors.

10/17/11 – 07/23/14 Medical Secretary

CentraState Medical Center

Freehold, NJ

Transcribed and entered doctors’ orders from patient charts into computer.

Filed confidential reports into patient charts.

Managed multiple phone lines.

Answered call bells and reported to appropriate staff the various needs of the patients.

Prepared charts for new patients and disassembled discharged patient charts.

Worked side-by-side with doctors and nurses and provided highly skilled secretarial support relative to the smooth operation

of the unit.

Daily communication and correspondence with administration, physicians, surgeons, employees and patient’s family

Members.

Education:

Freehold Township High School

Brookdale Community College (computer courses

Camden County College (computer courses)

Special Skills:

Proficient in MS Word, Excel, Outlook, Photoshop

QuickBooks Certified

Ability to multitask and prioritize in fast paced working environments

Contact this candidate