Sales Customer Service
Resume:
Professional Summary
Goal-oriented person, dedicated to high levels of customer satisfaction and meeting aggressive business goals. Customer service and interpersonal communication with specialized knowledge in Direct Selling Company
Hard working who drives high sales in both slow and busy shifts.
Friendly and enthusiastic with 2 years of specialization in Direct Selling Company. And was able to learn new tasks quickly and proficient in growing key dealer/customer relationships. Represent establishment with friendly, professional demeanor at all times.
Skills
Sales and Marketing
Active Listening
Monitoring
Critical Thinking
Customer and Personal Service
Coordination
Active Learning
Negotiation and Persuasion
Education and Training
Learning Strategies
Computers and Electronics
English Language
Experience
Business Development Officer – Sales Supervisor
Personal Collection Direct Selling Inc. – Iligan Branch
January 2016 - Present
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Listen to and resolve customer complaints regarding services, products, or personnel.
Provide staff with assistance in performing difficult or complicated duties.
Monitor sales staff performance to ensure that goals are met.
Analyze details of sales territories to assess their growth potential and to set quotas.
Attend company meetings to exchange product information and coordinate work activities with other departments.
Direct and supervise employees engaged in sales and performing specific services.
Plan and prepare work schedules, and assign employees to specific duties.
Visit dealers/customers to promote products and gather information.
Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
Truck Scale Operator
Pilmico Foods Corporation - Iligan
May 2014 – January 2016
Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Education
Bachelor of Science major in Entrepreneurial Marketing
Mindanao State University – Marawi City
June 2009 – April 2014
High School Diploma
La Salle Academy – Iligan
June 2004 – June 2009
References
Michael Tito P. Ubanan
Business Development Manager
Personal Collection Direct Selling Inc.
+63-917-***-**** / +63-915-***-****
John Rey G. Roda
Site Development Analyst
Davao Yellow Gold Foods Inc.
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