Karla D. Wathen
Lexington, KY 40509
Phone: 270-***-**** • Email: ********@*****.***
OBJECTIVE
To obtain a career that will allow me to utilize my education in business administration and work with a team of individuals who share a passion in the public sector.
EDUCATION
Bachelor of Science in Business Administration with a minor in Psychology, Campbellsville University, Campbellsville KY – 2005
PROFESSIONAL EXPERIENCE
Executive Assistant October 2016 -Current Child Care Council of Kentucky
Responsible for administrative support and office management functions for the Executive Director.
Coordinates schedules and prepares agendas for upcoming meetings.
Handles and prepares meeting minutes.
Accounts Receivable Specialist – July 2014 – October 2016 Aramark Uniform Services
Reviews open A/R for all assigned accounts and prioritize collection activities to maximize cash collections.
Works with customers and field operations in a proactive manner to resolve discrepancies.
Monitors changes in customer financial status and payment patterns.
Deposit Operations Specialist - December 2013 - May 2014 Citizens Commerce National Bank
Reconcile control accounts such as DDA, SAV, TDA, ATM Suspense, Teller Balancing, and NuPoint Balancer ensuring all outstanding items are documented and cleared.
Process visa disputes in an accurate and timely manner.
Processing of garnishments and levies.
Teller Coordinator - September 2011 - December 2013 US Bank
Manage teller line and promote efficiency and accuracy.
Conduct ongoing audits and research teller discrepancies.
Prepare monthly reports and encourage teamwork to obtain monthly goals.
Banker/Customer Service Rep - June 2009 – September 2011 First Federal Bank
In charge of running banking transactions, establishing personal, business, and CD accounts.
Weekly business calls with branch manager.
Preparing events and promotions at local businesses to promote our Bank.
In-Store Personal Banker - July 2007 - June 2009 US Bank
Assisted customers with banking needs CD’s, investments, loans, and establish personal and business accounts.
Credit Card Branch Ambassador who handled the credit card traffic; handling of conference calls and processing reports regarding the number of transactions through our office.
Star of Excellence winner in sales for three consecutive quarters and ranked top ten banker in our district for the last year.
Community Development Specialist - July 2005 - February 2007 Lincoln Trail Area Development District
In charge of administering various state grants.
Ensured proper documents were sent to Frankfort in a timely manner.
Worked closely with government officials in Hardin County and seven surrounding counties on various grant projects.