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Customer Service Office

Location:
Kolkata, West Bengal, India
Salary:
20000
Posted:
June 09, 2018

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Resume:

Prasenjit Banerjee Gopalpur, Asansol

Mobile: 954-***-**** / 760-***-****

E-Mail : ac5tew@r.postjobfree.com

(10 years experience in school sector)

Professional Experience

July 2014 to till date Eastern Railway High School.

Computer Faculty cum back office operator

Key Responsibilities:-

Taking classes of computers from VI to X.

April 2014 to June 2014 Institute of Computer Accountants.

Computer Faculty

Key Responsibilities:-

Taking classes of Microsoft office package, Tally etc.

Oct 2012 to Dec 2012 IDBI BANK Ltd.

Business Development Officer

Key Responsibilities:-

Dealings in Saving Accounts.

Dealings in Current Accounts.

Sept 2011 to Aug 2012 HDFC Bank Ltd.

Acting Team Leader

Key Responsibilities:-

Dealings in Current Accounts.

Mar 2010 to July 2011 ICICI Bank Ltd.

Sales Officer

Key Responsibilities:-

Dealings in Current Accounts.

Dealings in Salary Accounts.

Dealings in Saving Accounts.

Feb 2009 to Jan 2010 Ramkrishna Monolithics Pvt. Ltd.

Asst. Accountant

Key Responsibilities:-

Dealing with individual companies to collect the “C” form & payment.

Maintenance the “C” form received & payable.

Preparing the necessary documents of “way-bills” & to collect them from Sales Tax Office.

Preparing the staff & labor payment sheet & attendance.

Co- ordination with accounts manager & staff for faster processing accounts.

Maintaining records of past performance & making action plans to be carried on it future in order to promote value growth & minimize customer attrition.

Ensuring high level of customer service in the office & managing difficult customer situation.

Aug 2008 to Feb 2009 Ujjal Transport Agency.

Asst. Accountant

Key Responsibilities:-

Maintaining records of “Way Bills”.

Working co-ordination with operation for faster processing of accounts.

Preparing of daily attendance report of staffs & labors.

Direct interaction with relationship customers of self created database.

April 2002 to July 2008 Asansol St. Anthony Secondary School.

Asst. Teacher

Key Responsibilities:-

Taking class of Computer, Drawing, Gutire etc.

Education:

2001 – Madhyamik from W.B.B.S.E.

2003 – H.S. from W.B.B.H.S.E.

2008 – Bachelor of commerce from Burdwan University.

Professional

Qualification:

A diploma from ICA (The Institute of Computer Accountants).

Proficiency in working with M.S. Office, LOGO, HTML, GW/Q Basic, Tally etc.

Achievements:

Awarded “Certificate of Excellence” from Art.

Awarded “Certificate of Excellence” from Gutire.

Personal Details:

Father’s name Mr. Kalidas Banerjee

Date of birth 07.02.1985

Marital Status UN married

Interest Art, Playing Chess and Watching Cricket

Declaration: The above statements are true and correct.

Date:

Place: Asansol

(PRASENJIT BANERJEE)



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