Customer Service Office
Resume:
Prasenjit Banerjee Gopalpur, Asansol
Mobile: 954-***-**** / 760-***-****
E-Mail : *************@*****.***
(10 years experience in school sector)
Professional Experience
July 2014 to till date Eastern Railway High School.
Computer Faculty cum back office operator
Key Responsibilities:-
Taking classes of computers from VI to X.
April 2014 to June 2014 Institute of Computer Accountants.
Computer Faculty
Key Responsibilities:-
Taking classes of Microsoft office package, Tally etc.
Oct 2012 to Dec 2012 IDBI BANK Ltd.
Business Development Officer
Key Responsibilities:-
Dealings in Saving Accounts.
Dealings in Current Accounts.
Sept 2011 to Aug 2012 HDFC Bank Ltd.
Acting Team Leader
Key Responsibilities:-
Dealings in Current Accounts.
Mar 2010 to July 2011 ICICI Bank Ltd.
Sales Officer
Key Responsibilities:-
Dealings in Current Accounts.
Dealings in Salary Accounts.
Dealings in Saving Accounts.
Feb 2009 to Jan 2010 Ramkrishna Monolithics Pvt. Ltd.
Asst. Accountant
Key Responsibilities:-
Dealing with individual companies to collect the “C” form & payment.
Maintenance the “C” form received & payable.
Preparing the necessary documents of “way-bills” & to collect them from Sales Tax Office.
Preparing the staff & labor payment sheet & attendance.
Co- ordination with accounts manager & staff for faster processing accounts.
Maintaining records of past performance & making action plans to be carried on it future in order to promote value growth & minimize customer attrition.
Ensuring high level of customer service in the office & managing difficult customer situation.
Aug 2008 to Feb 2009 Ujjal Transport Agency.
Asst. Accountant
Key Responsibilities:-
Maintaining records of “Way Bills”.
Working co-ordination with operation for faster processing of accounts.
Preparing of daily attendance report of staffs & labors.
Direct interaction with relationship customers of self created database.
April 2002 to July 2008 Asansol St. Anthony Secondary School.
Asst. Teacher
Key Responsibilities:-
Taking class of Computer, Drawing, Gutire etc.
Education:
2001 – Madhyamik from W.B.B.S.E.
2003 – H.S. from W.B.B.H.S.E.
2008 – Bachelor of commerce from Burdwan University.
Professional
Qualification:
A diploma from ICA (The Institute of Computer Accountants).
Proficiency in working with M.S. Office, LOGO, HTML, GW/Q Basic, Tally etc.
Achievements:
Awarded “Certificate of Excellence” from Art.
Awarded “Certificate of Excellence” from Gutire.
Personal Details:
Father’s name Mr. Kalidas Banerjee
Date of birth 07.02.1985
Marital Status UN married
Interest Art, Playing Chess and Watching Cricket
Declaration: The above statements are true and correct.
Date:
Place: Asansol
(PRASENJIT BANERJEE)
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