Executive Assistant Administrative Assistant, Secretary

ROCHELLE SCARIANO FELTMEYER

*** * ***** ****** § Wooster, Ohio 44691

234-***-**** § ***********@*******.***

EVENT PLANNING, COORDINATION & OFFICE ADMINISTRATION

Customer Service § Relationship Building § Special Event Planning § Scheduling § Program Coordination

Qualifications Summary

Achievement-oriented professional with proven experience in all aspects of principles and practices of event coordination/planning, office management, and business support. Demonstrates extensive knowledge of administrative systems and procedures including answering customer inquiries, addressing problems, maintaining confidentiality, multi-tasking, and time management. Excellent communicator and lifelong learner who continually upgrades skills to keep pace with the changing technological environment.

Special Event Planning: Adept at collaborating with all levels of an organization as well as dealing with PR, brand development, and special events. Demonstrates superb launching and planning skills and the ability to streamline processes to improve production, maximize return on investment, foster a cohesive working environment, and uncover new exciting and insightful opportunities.

Administrative & Business Skills: Proactive in office administration functions, including reporting, scheduling, and process streamlining. Results-oriented, able to balance responsibilities, consistently delivering timely results.

Communications & Relations Building: Highly adaptable, rapidly learn new procedures and processes, and quickly adjust to changes in schedule, team structure, assignment parameters, and organizational objectives. Offers unparalleled integrity, initiative, resourcefulness, consistency, and diligence in achieving business objectives and both short and long term goals.

Key Strengths & Accomplishments: Internal support to departmental operations, adept at handling highly confidential and sensitive company information, maintaining detailed administrative and procedural processes, and retrieving and manipulating data (numeric, alpha) quickly and accurately.

Core Competencies

Team Training, Development & Leadership ~ Special Event Coordination & Planning ~ Scheduling and Calendar Management ~ Office Communications, Correspondence, & Reporting ~ Productivity & Performance Improvement

Office Automation ~ Operations Support ~ Customer Service / Client Relations

Professional Experience

US Army Department of Defense Civilian, Various Locations 1998 – 2011

EXECUTIVE OFFICER/PROGRAM ANALYST/INTEGRATOR, HQ US ARMY AVIATION & MISSILE COMMAND - HUNTSVILLE, AL (2011; 2008 – 2009)

Returned to utilize extensive subject matter expertise in monitoring and optimizing the performance of major projects/programs supporting aircraft/missile platforms across the organization. Quickly identified problems and facilitated corrective actions; collaborated on the integration of various programs to support, sustain, and deploy aircraft/missile systems.

Facilitated more effective integration, standardization, and transformation of aviation/missile systems by communicating extensively between PEOs, HQDA, AMC, contractors, and AMCOM representatives.

Increased the efficiency of the cross-functional total acquisition process by planning and coordinating special projects/studies encompassing complex program improvement initiatives.

DEPUTY TO THE COMMANDER OF LOGISTICS SUPPORT ELEMENT - BAGHDAD, IRAQ (2009-2010)

Delivered performance-focused direction to the LSE staff, consisting of military, DACs, contractors, and third-country nationals, ensuring the seamless execution of daily activities supporting the AMC overall mission on Victory Base Complex (VBC) during Operation Iraqi Freedom. Ensured alignment of all strategic/operational plans, programs, and procedures by facilitating regular meetings with key stakeholders, including quarterly meetings with the VBC Garrison, Mayor Cells, and LOGCAP. Wrote and reviewed draft letters of input, certificates of appreciation, award narratives, and employee standards/appraisals.

Coordinated all facets of activities to ensure readiness, including health/welfare inspections, subordinate unit reorganization proposals, force protection inspections, and coordination for various construction projects, vehicle support, and life support services.

Delivered on-the-job training and counseling as needed, to quickly address/resolve Warfighters’ readiness concerns.

CHIEF, COMMAND MANAGEMENT SUPPORT AND PROTOCOL OFFICER, US ARMY AMCOM - HUNTSVILLE, AL (2003-2008)

Provided executive-level support and directed 12 protocol, administrative, and support personnel in delivering effective protocol/management/administrative support to the Command Group. Served as key advisor to the Group regarding administration and coordination of Command operations, including CONUS travel program, COOP, budget/contract/personnel programs, Command directives, and Historical/Congressional programs. Administered all facets of the group budget, including long-term forecasting to ensure program support requirements were met.

Planned, coordinated, and executed all military/civilian events, including parties, dinners, luncheons, congressional visits, and DoD VIP visits.

Trained, mentored, and led protocol/business management assistants in the best practices and strategies to effectively manage all administrative activities, including human resources, budgeting, travel, and policy guidance.

EXECUTIVE ASSISTANT/STAFF ACTION SPECIALIST, US ARMY AVIATION & MISSILE COMMAND - HUNTSVILLE, AL (2000-2003)

Exceeded all expectations in the delivery of executive support, project management, research study review, and staff paper development to the Chief of Staff. Reviewed all incoming/outgoing correspondence for appropriate coordination and content prior to approval by the Chief. Prioritized and managed the Chief’s appointment schedule; attended meetings to capture key decisions/actions requiring command action. Prepared visual/narrative presentations and speeches; wrote appraisals and civilian/military awards.

Additional experience included Staff Action Spec/Executive Assistant (2000), Administrative Officer (1997 – 1998), and Staff Action Officer (1998).

Education & Credentials

Partial list of Department of Defense civilian/military training (full list available upon request):

Maintain current US Government Security Clearance

Army Protocol Training

Recruiting For Tomorrows Workforce

The Disney Approach To Organizational Creativity

The Disney Approach To People Management

No Fear Training 1

The Disney Approach To Leadership Excellence

Environmental Management System Awareness Training

Personnel Recovery Training

Stephen Coveys 7 Habits

Protocol Office Kaizen Event

Motivational Leadership

Coaching For Success

Guiding Conflict Resolution

Lean Six Sigma Green Belt Training

Awards & Accolades

Global War on Terrorism Medal (GWOT) - for service as a DoD Civilian in Iraq

Superior Civilian Service Award (2)

Commander's Award for Civilian Service (5)

Meritorious Civilian Service Award

Achievement Medal for Civilian Service

Exceptional Performance Appraisals for past 30 years

On the Spot Awards: (4 times)

Special Act Award (4 times)

Quality Step Increases (20+ times)

Time Off Award of 40 hours (2009)

Job skills

Communication: Oral and Written

Logistics/Task Management

Critical Thinking

Strategic Thinking/Planning

Intelligence: Ability to think logically to assess situations

Stress Management: Great under pressure

People Skills: Total team player and leader. Ability to inspire others to work smarter.

Reliability

Leadership/Mentoring

Enthusiasm/Dedication

Flexibility

Problem Solving

Technical Skills:

oTyping (80+ wpm)

oMicrosoft Word

oMicrosoft Office

oMacintosh & Windows Operating Systems

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