Billing Specialist

Heather Funk

**** **** ***** ***.

Round Lake Beach, IL 60073

Cell: 847-***-****

Email: ******@*****.***

PROFESSIONAL SUMMARY:

An accounting professional with over 20 years of experience who possesses many skills covering multiple financial areas such as Payroll and Accounts Receivable. Demonstrates a strong work ethic, excellent attention to details, willing to learn, pride and driven to go above and beyond expectations. A proven ability to work successfully with internal and external teams to implement improved processes and procedures leading to more accurate and increased revenue and profit. Conscientious with demonstrated ability to motivate diverse teams within an organization to new levels of success.

SKILLS:

●SAP

●Process Implementation

●PeopleSoft

●Project Management

●MSFT Office

●Budget and Finance

●DTW Converter

●Data Management

●HMS / Mainframe

●Team Liaison

●UltiPro

●Team Leadership

●Advanced Excel

●Staff Development

●Citrix

●Oracle

●Self-Motivated

●Strong Verbal Communication

PROFESSIONAL EXPERIENCE:

4/2015 – 1/2018 Advanced Resources, HH Global Vernon Hills, IL Billing Analyst

●Accountable for all aspects of AR, including but not limited to analysis of procedures, approvals, calculations and reconciliations

●Reviewed all records associated with bills to ensure accuracy

●Managed changes in billing processes

●Ensured all billing deadlines are met

●Trained new employees in the billing department

●Produced reports for management upon request or on a regular basis

●Assisted Billers in any and all tasks required

●Implemented streamline billing process, processing an average of 1 million dollars daily using SAP, PeopleSoft, Citrix, Oracle and HHUB

●Assisted in recovering over 1.3 million dollars in revenue

4/2014 – 7/2014 Advanced Resources, Meritas Family of Schools Northbrook, IL

Payroll Specialist

●Handled all aspects of multi-state bi-weekly payroll

●Maintained all aspects of employee payroll maintenance

●Ensured input and maintenance of HRIS employee data and associated payroll deductions, including salary adjustments and deductions

●Acted as liaison with payroll/HRIS vendor to resolve outstanding issues

●Processed new hires and separated employees in UltiPro system

●Assisted with year-end activities such as reconciliation of W-2’s and review of Quarterly and Yearly payroll taxes

●Processed employment verification and unemployment claims

●Assisted HR with processes including, but not limited to; new hire processing, management requests and personnel record maintenance

2/2014 – 3/2014 Advanced Resources, Walgreens Corporate Deerfield, IL

W2 Department / Garnishment Department

●Assisted employees in submitting correct W4

●Responsible for explaining W2 information, taxation and taxable wages

●Verified information and reissue W2

●Implemented all aspects and maintenance of garnishment orders

●Prepared reports to automate answer letters and interrogatory responses.

●Responsible for answering payroll and garnishment questions to provide accurate information in a timely and concise manner to courts, agencies and employees

7/2005 – 3/2012 Lake County Housing Authority Grayslake, IL

Assistant Property Manager

●Maintained the physical, financial, and program integrity of the property

●Prepared and monitored annual operating budgets, including capital planning

●Ensured exclusive use of state specific LIHTC and HUD utilizing HMS Manager and Mainframe

●Executed resident re-certifications, rent increases, utility allowance changes, occupancy level, controlled expenses, customer satisfaction, management reviews, REAC/Agency Inspections, etc.

●Managed resident selection procedures to ensure adherence to Affirmative Fair Housing Marketing Plan and Resident Selection Criteria, as well as all targeting occupancy requirements

●Managed recruiting, hiring, and training new employees

●Handled performance reviews and performance improvement counseling

●Prepared reporting and presentations for all site REAC reviews, Management and Occupancy Reviews (MOR), Investor Site Reviews, and Low Income Housing Tax Credit (LIHTC) reviews

2/2001 – 4/2003 Home Depot Volo,IL

Bookkeeper

●Maintained secured vault and company expense cards

●Responsible for data entry of register transactions and track errors

●Enforced disciplinary actions when needed

●Prepared cash flow projections, sales, management and employee reports

●Maintained input and accurate payroll data

●Managed daily cash and check deposits

●Managed money orders to replenish cash drawers and vault

5/1995 – 2/2001 Hendrixson and Son's Installation Round Lake, IL Office Manager / Billing Specialist

●Conducted all general office and administrative duties

●Managed forty-five installers, including but not limited to tracking paperwork,

job completion, and route schedules

●Generated multiple account billings

●Maintained tracking of credits and debits

●Prepared job quotes

●Handled scheduling service calls

●Managed payroll verification

●Coordinated meetings between management and contractors

●Generated data entry of work orders

●Managed a multi-line phone system assisting customers with scheduling information and concerns

●Managed calls from stores for installation setup and scheduling product pick-up

EDUCATION:

●College of Lake County

Certificate of Public Housing Manager

Certificate of Public Housing Rent Calculation Specialist

Certificate Uniform Physical Condition Standards Specialist

Contact this candidate