Office Customer Service

CURRICULUM VITAE

OF

DONALD MAPALE NAPJANE

PERSONAL DETAILS

SURNAME : NAPJANE

FULL NAME : DONALD MAPALE

IDENTITY NUMBER : 911***-****-***

GENDER : MALE

NATIONALITY : SOUTH AFRICAN

HOME LANGUAGE : SEPEDI

OTHER LANGAUGE : ENGLISH, SESOTHO

DRIVER LICENCE : CODE 10

RESIDENTIAL ADDRESS : 13568 Strawberry Crescent

Protea Glen

1818

CONTACT NUMBER : 079-****-***/081-***-****

CAREER PROFILE

A focused and dynamic team player with exceptional learned skill in:

OFFICE PRACTICE / FAST TYPING AND EDITING/DATA CAPTURING / ADMIN ASSISTANT

CUSTOMER SERVICE

A self-starter who is willing to learn and to meet new challenges, with abilities in:

General knowledge in Office Administration process

Ability to work with people from diverse backgrounds with conflict management skills good team player.

Work with minimum supervision

Good telephone etiquette

Confident and very presentable hygienic person

Have good attention to details

COMPUTER LITERATE IN:

MS Word, Excel

Power Point,

Database, Internet & email

WORK EXPERIENCE

COMPANY NAME DEPARTMENT OF EDUCATION

MANTHOLE CIRCUIT

WORK BASED EXPERIENCE 2014

COMPANY NAME MATSEPE PRIMARY SCHOOL

JOB TITLE ADMINISTRATOR & LIBRARIAN

YEAR 2015-2016

COMPANY NAME SKILLS DEVELOP AGENCY

POSITION ADMINISTRATOR

YEAR 2016-TO DATE

KEY RESPONSIBILITIES ARE:

Maintaining appropriate filling and system recording

Capturing leave forms copies

Assist the schools human resource planning :

Render general administrative duties

Creating and updating files

Managing incoming and outgoing calls

Assist and help all clients and staff at service desk or reception

Be and represent the public image of the practice

Setup and arrange appointments

Capture database, update documents,surf information and download documents

Ensure excellent BATHO PELE service policy into progress

Excellent service and always helpful

Upload learners through SSETA

EDUCATIONAL QUALIFICATION

LAST SCHOOL ATTENDED EXCELSUS ACADEMY

HIGHEST GRADE DONE GRADE 12

SUBJECTS PASSED

ENGLISH

LIFE ORIENTATION

AFRIKAANS

LIFE SCIENCE S

YEAR 2009

FURTHER EDUCATION;

INSTITUTION SEKHUKHUNE TVET COLLEGE

CAMPUS C.S BARLOW

STUDIED OFFICE ADMINISTRATION L2-L4

OFFICE PRACTISE

OFFICE DATA CAPTURING

PERSONAL ASSISTANT

MATHEMATICAL LITERACY

ENGLISH

BUSINESS PRACTICE

LIFE ORIENTATION

YEAR 2012 – 2014

INSTITUTION LEBENGA.COM Coaching and

Skills Development Institute

COURSE Conduct Outcomes Based Assessment

YEAR 2017

REFERENCES

MATSEPE PRIMARY SCHOOL

MR SKOSANA (PRINCIPAL)

Cell: 076-***-****/079-****-***

SEKHUKHUNE FET COLLEGE

MR NDOVHOHO (Co-Ordinator)

Cell: 013-***-****

Skills Develop Agency

Mrs Busisiwe Motsoahae (Director)

Cell: 072-***-****

CURRICULUM

VITAE

OF

DONALD MAPALE

NAPJANE

Contact this candidate