IT Manager / Project Manager

EXPERIENCE

SENTRY DATA SYSTEMS DEERFIELD BEACH, FL 33441

ENTERPRISE APPLICATION MANAGER 04/2017 - PRESENT

Drive the creation and evolution of Enterprise Applications functionality roadmap and project plans working closely with key stakeholders to support business objectives

Ensure that enterprise applications project roadmap meets business requirements and system goals, fulfills end-user requirements, and identifies and resolves system issues

Identify opportunities for business or process improvement, make appropriate recommendations, and collaborate across Sentry to implement solutions.

Track the effectiveness of projects delivered by Enterprise Applications Administrators. Align projects to corporate goals and individual business unit objectives.

Ensure projects have metrics for success defined up front; post-delivery, measure and share ROI outcomes for both hard and soft benefits realized

Collaborate with system administrators, analysts, developers, and contractors in the testing of new programs and applications

Compile and maintain inventory of company software and enterprise systems assets and their corresponding contracts/agreements

Ensure applications are in compliance with Sentry’s privacy and security policies and that appropriate disaster recovery procedures are in place

CABLE & WIRELESS COMMUNICATIONS CORAL GABLES, FL 33134

PROJECT MANAGER 01/2016 – 04/2017

Managed project communication for internal and external stakeholders

Managed training hubs and training coordination of new and existing users for various company projects

Identified user needs and made recommendations for future upgrades and system improvements

Provided first line support to users and acted as primary liaison with vendor for secondary tier support

Updated project web sites and Integration PMO intranet site for all related department projects

System owner and administrator of Clarizen (Project Management Software), including user and license administration while promoting system adoption

Leveraged system functionality available to support project management team and project control

Configured project reports and project dashboards as per user requirements

WORLD FUEL SERVICES DORAL, FL 33178

PROJECT MANAGER 07/2012 – 01/2016

Led multiple technical and non-technical projects

Project manager for the system implementation of Success Factors, Skillsoft, Cornerstone, Workday, and E-Verify system integration projects. This included, but not limited to, pricing and contract negotiations, quality assurance, user testing, and documentation of all technical requirements

Project manager for WFS annual Summer Internship Program, Legal & IT compliance rollouts, average performance reviews & talent review planning sessions

SharePoint Site Administrator and Designer of the WFS People and Performance Team site

Platform administrator for Success Factors, Skillsoft, Cornerstone, Workday, and E-Verify

SOX-404 COMPLIANCE SPECIALIST 04/2009 – 07/2012

Developed, documented and maintained operational policies, procedures, and Visio flowchart maps for the Aviation division as instructed

Documented necessary remediation steps and addressed changes in procedures to remediate findings resulting from operational and SOX audits

Evaluated company processes to ensure adequate company internal controls and financial reporting

Prepared and distributed monthly compliance status updates to Aviation upper management

Reviewed system user access to mitigate segregation of duties to key roles and responsibilities

BAYVIEW FINANCIAL LENDING GROUP CORAL GABLES, FL

SOX IT INTERNAL AUDITOR 09/2007 – 09/2008

Executed IT audit procedures, including identifying and defining issues, developing criteria, reviewed and analyzed evidence, and documented processes and procedures

Conducted interviews, reviews documents, developed and administered surveys, composed summary memos, and prepared working papers

Pursued professional development opportunities, including external and internal training and professional association memberships, and shared information gained with co-workers

Performed related work as assigned by audit management or Senior Auditor

CITRIX SYSTEMS, INC. FORT LAUDERDALE, FL

SOX-404 INTERNAL AUDIT ANALYST 01/2004 – 09/2007

Monitored internal and external self-control assessments to ensure adherence of best practices

Identified internal control deficiencies and developed remediation plans for such deficiencies

Evaluated control points for determining key vs. non-key control

Conducted tests of key controls identified by the process owners

Documented policies, processes, standard operating procedures via Visio flowcharts and maps

EDUCATION

FLORIDA INTERNATIONAL UNIVERSITY, MIAMI, FL

December 2003 B.A in English Literature

REFERENCES

REFERENCES UPON REQUEST

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