SalesforceDeveloper

Name: Ratna

Phone No: 860-***-****

Email Id: *****.*****@*****.***

Certifications: http://certification.salesforce.com/verification?&fullname=Ratna%20Sahiti%20Pudota

Professional Experience:

Around 6 years of experience in Software Development, Admin, Implementation and Maintenance using Salesforce.com, Apex, Triggers, Visual Force and Force.com Platforms.

Excellent work experience in designing of custom objects, custom fields, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, Validation Rules, Workflow Alerts & Actions, Pick Lists, Record Types, Process builder and various other components as per the client and application requirements.

Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex.

Strong in SFDC Functional areas- Accounts and Contacts, Case Management, Leads, Campaigns, Opportunities, Dashboards and Reports.

Implemented Organization Wide Defaults(OWD) settings, Security and Sharing rules at different levels.

Understanding and writing user stories for the implementation of SOSL, SOQL and WSDL.

Working knowledge on querying salesforce.com database using SOQL and SOSL queries and governor limits.

Technical knowledge in Lightning Components and Lightning App Builder.

Hands on Salesforce Lightening Components design and designing compact layouts using Apex, Visual force pages, Workflows, Apex Triggers.

Hands on experience in implementing security and sharing rules at object, field and record level for different users at different levels of organization. Also, created various profiles and configured the permissions based on the organizational hierarchy.

Experience in Data Migration, Apex Classes, Apex Triggers & Web services and strong knowledge on App Exchange Application for integrating with third party.

Good knowledge on mobile applications like Salesforce1 and Salesforce classic.

Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility.

Developed an application to create Custom Email Messages that act as templates, and support users to add attachments and inline images and rate them after each use.

Working knowledge in generating Reports, Dashboards, Customized reports and analyzing the data in Salesforce.

Experience with environments consisting of Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.

Experience on Java Multi-Threading, Collection, Interfaces, Synchronization, and Exception Handling.

Excellent interpersonal skills, including the ability to coordinate and motivate team members.

Customer Interaction, Understand the Customers requirements and providing them best solutions.

Certification:

Certified Salesforce Administrator.

Certified Salesforce Developer.

Technical Skills:

Salesforce Administration

Reports, Dashboards, Validation Rules, Users, Roles and Profiles Deployment (Change Sets), Workflow Rules, Approval Process, Sandbox Refreshments, Apex, Data Loader, Import Wizards, Packages, Custom Apps, Custom Labels, Portals (Customer and Partner), Sharing Settings, Communication Templates.

Force.com tools

Apex Data loader, Force.com Apex Explorer, Ajax tool kit, Force.com Migration Tool, Force.com Excel Connector.

Salesforce Technologies Development

Apex Language, Apex Trigger, Apex Class & Apex Web Service, SOQL, SOSL, Visual force (Page, Component & Controllers), Data Loader, HTML, XML.

Professional Experience:

Client: Comcast, Philadelphia, PA March 2017 – Till Date

Role: Salesforce Developer/Admin

Responsibilities:

The work consists of several new data integrations and customizations done to B2B Salesforce.com. Worked on Salesforce.com customizations using Apex (classes, triggers and web services) and VisualForce.

Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.

Developed Apex classes on Force.com platform to customize application according to functional needs.

Developed Visual Force Pages to customize the view and functionality of the Knowledge Articles.

Developed Quote Documents using X-AUTHOR for word, also developed Customized login screen for community user and functionality to redirect user from Salesforce to APTTUS CPQ Quote creation using APTTUS API’s, APEX, Visual Force and trigger.

Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.

Deployed Sandbox salesforce.com application into Production using Force.com IDE.

Periodic deployments to the Production environment using change sets according to deployment schedules.

Expert in migrating data from various systems into Salesforce CRM using ETL tools – Informatica on Demand experience to synchronize data between Sales.com and web service endpoints.

Developed complex mappings & mapplets in Informatica to load the data using different transformations.

Used SOQL & SOSL for data manipulation needs for the applications using platform database objects.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.

Worked with admin team to create profiles and implemented Object and field level security to hide critical information on the profile users.

Created and given permissions to applications, objects, Apex Code, IP Access, Login hours, Tabs, Customization permissions based on profiles.

Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Extensively used Agile Scrum methodology to reach our business team goal by gathering day to day requirements and building them using Force.com platform.

Environment: Saleforce.com platform, Standard and Custom Objects, Validation rules, Workflow & Approvals, Record types, Reports, Apex Language, Visual Force (Pages, Component & Controllers), Web Services, Pages, Data Loader, HTML, Java Script, AJAX, Custom Tabs, Access and Security Controls, Apptus, Code Migration, Eclipse, Force.com IDE.

Client: United States Pharmacopoeia (USP), Rockville, MD Jan 2016 – Feb 2017

Role: Salesforce Developer

Responsibilities:

Involved and interacted with various business user groups for gathering the requirements for CRM implementation.

Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Migrated data from external sources and performed insert, delete, upsert, export operations on millions of records.

Analyzed and evaluated complex business requirements and recommended solutions.

Developed and deployed workflows and approval processes for opportunities and products/ assets management.

Worked with standard objects like Accounts, Contacts, Leads, Campaigns, Cases, Opportunity, Reports, and Dashboards.

Created profiles and implemented Object and field level security to hide critical information.

Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.

Built dashboards for measures with forecast, trend line and reference lines.

Worked on email-to-case, web-to-case functionalities to create cases.

Used the sandbox for testing and migrated the code to the Production environment after testing.

Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.

Wrote Custom Formula fields and Validation Rules Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to salesforce.com entity.

Created and used Email templates in HTML and Visualforce.

Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.

Customized App launcher for the new application and customized it to Salesforce1 mobile App using canvas.

Used Chatter files as document sharing location to share files among users and updates those files using versioning concept of chatter.

Extensively involved in data migration from three legacy systems to Salesforce.

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plugin.

Client: Capital Group Companies, Los Angeles, CA June 2015 - Nov 2015

Role: Salesforce Admin/Developer

Responsibilities:

Designed, developed and deployed the Custom objects, Components, Visual Force Pages to suit to the needs of the application.

Designed, developed, tested and deployed custom Salesforce applications using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.

Developed various custom objects like field scheduling event, procedures and recurrence. Experience in developing Salesforce1 mobile application.

Managed field tracking and following records through Salesforce Chatter. Enabled notifications and publisher actions.

Worked with business analyst to develop project implementation and develop plans including user interfaces.

Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer. Worked with several App exchange tools like Action Plans, Strike Address verification, Conga Composer.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions.

Created Custom Visual force components and attributes to override the look and feel of standard Visual force components.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.

Handled Salesforce.com administration/configuration, daily support & maintenance, and reporting analytics for Sales and Support teams.

Involved in developing the UI view pages using HTML5 semantic tags. Used HTML5 layouts with Angular directives as Views.

Used SQL queries for retrieving data.

Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOL, SOSL and DML queries.

Extensive experience in Integration of Data from Traditional Applications to Salesforce using REST/SOAPAPI.

Incorporated real-time field updates, user profiles, groups into the custom applications through chatter tool.

Environment: Saleforce.com, Security Controls, Reports, Dashboards, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Client: ATC India Infrastructure Private Limited, India Nov 2013 – April 2015

Role: Salesforce Admin/Developer

Responsibilities:

Involved in Requirement gathering and development of Design Document and Technical Design Document.

Responsible for implementing APEX (Salesforce) based RESTFUL Services for providing bi-directional integration between Salesforce (Cloud Platform) and Documentum (On-Premises Application).

Implemented web-based case management automation – Web to Case (on Case Object) to track and solve customer’s issues.

Designed and developed Apex Classes, Controller Classes, extensions, Apex Triggers and Apex REST Services for various functional needs in the application.

Responsible for setting up oAuth to enable external client applications to communicate with SFDC platform.

Implemented public access settings for sites, restricted login hours, and restricted login IP ranges on profiles.

Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Implemented Salesforce.com customizations and drove user acceptance testing (UAT).

Partner with business stakeholders driving the requirements to be sure they have a complete understanding of the improvements and changes.

Conducted Training sessions for End users and testing team.

Involved in developing the web based front end GUI for the fulfillment application using Bootstrap, BigQuery, JQuery, JSF (Java Server Faces).

Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.

Review AppExchange applications for functionality and security risks.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Client: Truetech Solutions Private Limited, India Sep 2012 – Oct 2013

Role: Java Developer

Responsibilities:

Involved in various phases of Software Development Life Cycle (SDLC) of the application like requirements gathering, Design, Analysis and Code development.

Developed Use case diagrams, Object diagrams, Class diagrams, and Sequence diagrams using UML.

Extensively designed and developed web pages using JSP, HTML5, JavaScript, AngularJS and CSS in the front end.

Utilized the various J2ee Design patterns to develop the Business modules based on the required functionality.

Responsible for developing the application level flow by utilizing Java, JSP and Struts.

MVC Pattern Architecture for development of the application.

Implementation of J2EE Design pattern (Value objects, Singleton pattern).

Involved in to writing the PL/SQL Stored Procedures, cursors and functions to access the content from database in ePublish content Management tool.

Worked with AJAX and JavaScript for asynchronous communication and Worked with WSAD5.1 (Web Sphere Application Developer) as IDE, CVS as version control.

Used JavaScript front end Validations.

Developed Session beans and entity Beans representing business logic abstractions.

Good experience in debugging the application by running the server in debug mode and having the experience in usage of log4J to persist the data in log files.

Environment: Java, JSP, Oracle 8i, Servlets, Apache Tomcat, Java Beans, JDBC, Java Script, HTML and Rational Rose and Dream weaver.

Contact this candidate