Customer Service Sales

Professional Summary

Skills

Experience

DAMARIS PHOENIX

**** ***** *** ****

Minden, NV 89423

Ph: 510-***-****

******************@*****.***

Dedicated merchandising and store support with 12 years of experience combining management and customer service expertise in retail environment . Looking for a position as merchandising leadership,customer service,visual and cashier in a fast growth company.

Production and Processing Sales and Marketing

Active Listening

Oct 2005 -Present

Reno, NV

Store Support Hardlines Merchandising

Sears Holdings

Manage projects or contribute to committee or team work. Conduct searches to find needed information, using such sources as the Internet. Provide services to customers, such as order placement or account information. Use computers to produce signage.

Take photographs of displays or signage.

Plan commercial displays to entice and appeal to customers. Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor. Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.

Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors.

Develop ideas or plans for merchandise displays or window decorations. Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.

Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand tools or woodworking power tools, according to specifications. Collaborate with others to obtain products or other display items. Prepare sketches, floor plans, or models of proposed displays. Softlines Lead Merchandising and Supervisor Oct 2005 -Apr 2016 Sears Holdings

Provide services to customers, such as order placement or account information. Conduct searches to find needed information, using such sources as the Internet. Provide customer service by greeting and assisting customers, and responding to Education

customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level. Instruct staff on how to handle difficult and complicated sales. Establish credit policies and operating procedures. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Examine products purchased for resale or received for storage to assess the condition of each product or item.

Establish and implement policies, goals, objectives, and procedures for their department.

Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Hayward, Ca

Sep 1998

GED: General

Mt Eden

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