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Talent Acquisition Manager - Program Manager - Non-profit

Orlando, FL
June 08, 2018

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Joan Andrews



To leverage my extensive experience in Best Practices, Client Relationship Management, Talent Acquisition, Project Management, Business Development and Coaching to aid in the success of my next opportunity.


A seasoned professional with extensive experience within the Talent Acquisition, Contingent Worker and Client Services domains and most recently utilizing those business skills to aid employers to consider a change in their talent acquisition practices to tap into untapped and underrepresented populations. My titles have varied and progressed working with established and start-up organizations. I have built service offerings, client accounts, hired and trained Account and Recruiting professionals while establishing strong operational and best practice skills. My skills and accomplishments include:

●Project Management

●Business Development and Client Relationship Management

●Strong client facing and communications

●Talent Acquisition

●Vendor Management and Negotiation

●RFP’s and management presentations

●Recruited nationally

●Mentoring and Coaching

●Establishing Best Practices


Ready To Work Business Collaborative

Program Specialist - Manager

November 2016 - Present

The RTWBC is a non-profit employer led organization whose mission is to create an employer voice and influence that benefit employers and under-represented populations that include the long term unemployed, veterans, opportunity youth and people with disabilities. The organization provides thought leadership, peer to peer collaboration and develops relationships and partnerships with workforce organizations and educators to improve the skills gap and aid in ready to work talent pipelines. The organization was formed in May 2016 through support from the Rockefeller Foundation, Wells Fargo, Frontier Communications, US Bank, Principal Financial and Pacific Gas & Electric.

Responsible for:

●Developed an overall strategy and project plans for the organization’s mission & agenda

●Design, Development and implementation of overall strategy of service offerings

●Developed project timelines and budget estimates for grant requests

●Created convening content, agenda, strategy and guest speakers

●Managing two researchers to gather and document educator and workforce partnerships depicting success and innovation for employers

●Wrote blog posts to highlight the organization’s mission and purpose

●Developed Talent Acquisition best practices handbook for inclusive hiring of ready to work talent (

●Developing membership campaign

Harte Hanks

Sr. Talent Acquisition Partner/Vendor Manager

September 2015 – May 2016

Provided Contract Consulting Services in support of Harte Hanks’ growth initiatives.

●Recommended best practices, social media, advertising, sourcing strategies

●Hired in excess of 30 IT, Marketing, Data Scientists and Executive professionals

●Recruited and hired Director and Architect level professionals

●Provided insight for Visa candidates and Industry standards

●Provided training for the recruitment of Visa candidates

●Managed Contingent Workforce

●Established Best Practice for managing consulting services

Stratus Technology Services

Vice President, Business Development and Talent Acquisition

November 2014 – April 2015

Retained to improve overall Sales and Recruiting efficiency and focus for the organization and drive business. I was responsible for Managing a team of five Account Managers and six Recruiters.

●Increased gross margin revenue by 20%

●Created and delivered training program for a Junior Sales force

●Formalized a Business Development Process and goals

●Extensive client interaction and partnership with multiple business partners

●Management, training and support of all Sales and Recruiting

●Established Recruiting Best Practices and goals

●Coach and counsel recruiters on sourcing techniques, recruitment strategy, and process

●Increased candidate submissions by over 50%

●Created a Branding campaign

DIVERSANT, LLC (formerly Info Technologies, Inc.)

Director, National Accounts

July 1996 – October 2014

Joined Info Technologies in its infancy to establish new business and grow the organization. I was responsible for managing, training and mentoring Sales and Recruiting teams. I created company SOP’s and sales collateral. Established business territory and sales strategies. Created reference guides, course material for training new recruiters and sales.

●Personally responsible for revenues in excess of $100 million

●President’s Club 3 consecutive years.

●Responsible for new account development

●MSP and Client Relationship Management

●Directed Recruiting and Sales staff of 6-8

●Responsible for overall Account Management

●Responsible for creating and delivery of client presentations

●Managed in excess of 70 field consultants

●Managed Sales/Recruiting staff members

●Mentored/trained new Account Executives

●Gained Diversant Supplier of the Year(2013) for Georgia NMSDC leading to the establishment of a Georgia office

●Developed and delivered Recruiter training

●Prepared sales literature and presentations

●Wrote Vendor Proposals and negotiations

●Prepared and participate in Vendor Auctions

●Established rate guidelines

●Responsible for Applicant Recruiting

●Placed in excess of 500 Technical Professionals

●Managed in excess of 70 field consultants including

New Jersey

New York





●Directed Recruiting and Sales staff of 6-8

Additional Info

Volunteer quarterly at IT Networking Forum (held by Lee Hecht Harrison)

“Transitioning into a new Work Environment and Job Search Guidance”

Member: Healthcare Business Women’s Association

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