Change Management Director

Misty Karn, SPHR/SCP

*******@*******.***

Trenton, MI 48183 734-***-**** cell

SUMMARY

A well rounded Human Resources leader with experience in HR Strategy, Change Management, Employee Relations, Compensation, Benefits, Immigration, International Assignments, Performance Management, Organizational Development, Employment Law, Safety, and Recruitment at both corporate and manufacturing levels. Skilled in establishing rapport and credibility with diverse employee levels in addition to managing a variety of sensitive HR issues.

PROFESSIONAL EXPERIENCE

BrassCraft Manufacturing Company (A Masco Company) - Novi, MI June 2010-present

Change Management Director (September 2017-present)

Lead the Change Management work stream for ERP Upgrade

Manage 3 consulting groups: Change Management, Communications, Training

Creation of overall Change Management Strategy

Creation project branding

Creation of project introductory video

Development and launch of weekly project vlog

Creation of company-wide screensaver (countdown to go-live)

Facilitation of multiple focus groups

Creation of all written communications including announcements and FAQs

Analysis of new system and change impact points for employees

Communication and planning with plants and corporate departments for upcoming system, job, and organizational changes

Creation of Plant and Department Change Teams

Lead Change Champion team of 22 informal leaders throughout the company

Development, implementation and facilitation of 12 session bi-weekly coaching program for supervisors to executive level

Responsible for primary sponsor plan (work with President of BMC to determine where and when his appearances are needed to support the project)

Responsible for entire training plan from participant list, to content creation and rollout

Responsible for sustainment program post go-live

Serve as a member of the Continuous Improvement Steering Committee – Learning Champion

Human Resources Director

Lead the Human Resources function for the company

(800 employees / 7 locations / 9 direct reports)

Directed HR support for the executive team and 150 corporate employees

Lead the HR team through the creation and implementation of a new Safety Management System

Lead an Organizational Talent Review to assist in organizational and personnel planning

Held career discussions with the executive team and high potential directors and assisted with the creation of individual development plans

Lead the HR team through a Wage & Hour audit, completion of action items, and presented results to Masco Corporate HR Leadership

Responsible for ethics hotline complaint investigations

Lead multiple training initiatives for the company

Creation of company-wide handbook consolidating individual handbooks at each location to one common handbook for salary and hourly employees

Coached corporate and plant management on interpreting and administering policies/procedures and employment law involving internal investigations, employee development, etc.

Oversaw the HR Management of our Brownstown, MI facility which has a UAW workforce

Lead negotiator during UAW contract negotiation resulting in net savings for 3 year duration

Created compensation bands and rolled them out to the organization

Served as process owner for HR narratives for SOX compliance

Created Employment Value Proposition for Brasscraft

L&W Engineering – Belleville, MI February 2010-June 2010

Corporate Human Resources Manager

Revamped the recruitment processes used throughout the organization

Served as the Plant HR Manager for local facility with 125 non-union employees

Mentored the plant HR Coordinator for the Manager role who was subsequently promoted

Conducted investigations

Metaldyne Corporation – Plymouth, MI May 2006 – February 2010

Corporate Human Resources Manager (January 2008 – February 2010)

Successfully planned and executed multiple companywide salaried workforce reductions totaling more than 25 million dollars of savings in total headcount dollars in 2008-2009 during bankruptcy

Created and implemented an in-house outplacement service program which resulted in more than $150,000 of savings

Lead the initiative which resulted in 3 of our locations to become TAA certified which provides our displaced workforce additional unemployment compensation, training dollars, full relocation packages, and savings on health care benefits

Recruited and transplanted key talent from closing international and domestic plants to thriving facilities creating synergy between business units and perseveration of human capital

Recruited for all corporate positions and assist with plant recruitment needs as necessary

Managed recruiter contracts, vendor list, employee requisition, and job posting process for the corporation

Developed job descriptions with management staff for all disciplines

Administrator of the Applicant Tracking System (BalanceTrak)

Lead annual compensation cycle for corporate location

Managed severance program

Directed Immigration and International Assignment activities

Wrote and implemented corporate policies

Coached corporate and plant management on interpreting and administering policies/procedures and employment law involving internal investigations, employee development, etc.

Managed domestic relocation activities

Managed unemployment vendor and represent company at hearings

Corporate Administrator of the Ethics Hotline Program

Responsible for the alignment of operational needs with corporate objectives

Managed Metaldyne Benefit Service Center

Decision maker on benefit appeals

Responsible for corporate benefit communication

Sr. Human Resources Generalist (May 2006 - December 2007)

Supported all Human Resources functions for Corporate Powertrain Group consisting of approximately 200 salaried employees

Supported all Powertrain Group Plant Human Resources and Plant Managers with their Human Resources needs (26 plant locations globally)

Recruited for all Powertrain Group corporate positions

Supported Powertrain Group plants with recruitment as necessary

Trained all new Powertrain Group Human Resources Managers

Managed Immigration and coordinate all activities regarding international assignments for Powertrain Group employees

Managed worker injury activity for all Metaldyne Plymouth Buildings

7S Champion / Lead 7S activities for Metaldyne Plymouth Locations

Managed Co-Op Program for Plymouth Corporate Headquarters

Personnel Unlimited, Inc. – Livonia, MI 1999-2006

Senior Client Services Manager / Recruiter

Manage service operations for two divisions

Worked on-site in an automotive factory environment during two plant start ups

Successfully staffed 2 plant facilities during start up using a behavioral based interviewing process

Staffed 200 general labor and skilled labor in less than 3 months

Responsible for all employee relations / new hire and safety orientations

Designed employee retention programs / safety programs

Worked closely with managers and senior leadership at customer sites to understand staffing needs

Customer Service Manager of Livonia / Lansing Branches (4 direct reports)

Miller, Canfield, Paddock, and Stone, PLC - Detroit, MI 1996-1998

Legal Assistant in Labor Law Department

Assisted attorneys with case related projects

Conducted legal research

Prepared legal documents

Oversaw document trail for high profile case (Mitsubishi sexual harassment case)

EDUCATION, TRAINING, & CERTIFICATES

Prosci Change Management Certification 2017

Emotional Intelligence EQ-i 2.0 Certification 2017

SafeStart Certified Trainer 2016

ASE Strategic Leadership Academy 2013

CEB HR Leadership Academy 2013

Workplace Violence Training 2012

Occupational Safety & Health Administration 2011

30-hour Occupational Safety & Heath Training Course in General Industry Safety & Health

Eastern Michigan University 2010

Certification, Professional Human Resource Management

SPHR Designation (Sr. Professional In Human Resources) 2010

Lominger 360 Evaluation Feedback Giver Certificate 2009

B.A. Political Theory and Constitutional Democracy 1997

James Madison College, Michigan State University, East Lansing, MI

Spent a semester studying at The University of London

PROFESSIONAL MEMBERSHIPS

SHRM, Society for Human Resource Management

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