IT Director/Manager
Resume:
ANGEL M. PEREZ
HAZLET, NJ ***30
*************@*****.***
SUMMARY: Innovative IT Director with solid management experience in planning, developing and implementing state of the art technology solutions in support of corporate growth. Nineteen years of experience in managing technology projects within Education, Healthcare, Pharmaceutical and R&D settings.
Infrastructure Management • Technology Budget Planning
Staff Development and Mentoring • Vendor Contract Management
Influential Team Building Skills • Help Desk Management
Experienced with FDA regulatory requirements • Disaster Recovery/Planning
STRONG EXPERIENCE AND EXPERTISE:
HARDWARE
VMware/Hyper-V Host and cluster configuration, SonicWALL NSA series routers, CISCO series routers/switches, Dell EqualLogic SAN, Bradford Network Access Controller, iPrism Web Security Content Filter, Mitel 3300 PBX, Broadview Phone Cloud Solution, Dell Power Connect series switches, HP ProLiant servers, Dell Power Edge servers, Aerohive Wireless Access Points, Lenel Security and Access control servers, Megapixel Cameras, Promethean/SMART Board Systems, Windows/Mac Workstations
SOFTWARE
VMware vSphere 5.1, Hyper-V Manager, Cisco Network Assistant, SonicWALL Network Security, Dell San Management, Active Directory, DNS, DHCP, Terminal Services Manager, Windows Server 2012, 2016, MS Exchange Management Console, VPN, Google Admin Apps, Microsoft Office Suite, LENEL, AMAG, and Avigilon security software
SECAUCUS BOARD OF EDUCATION, Secaucus, NJ March 2016 - Present
IT MANAGER
Direct a team of Technicians to oversee the maintenance of 35+ virtual servers, and software products in a LAN/WAN environment. Serve as a resource and the primary point of contact for technical staff and vendors. Provide design, configuration, testing, implementation, and ongoing management of the infrastructure
Key Projects and Accomplishments:
oSavings of $160K during first year by considering alternative options for vendor contracts
oProvide individualized staff training to infuse new technology in classrooms
oLeverage Federal Grants and State funding to finance these Infrastructure upgrades:
oIncrease Internet bandwidth capabilities from 100Mb to 1Gb while lowering monthly costs
oUpgrade outdated Firewall to Sonicwall NSA6600, in order to maximize usage of new bandwidth
oImprove network efficiency by upgrading core routers at each site, re-configuring VLAN’s and upgrading IDF to MDF connectivity to 10 Gb
oExtend Wi-Fi network by adding 92+ Aerohive access points and its cloud management software
oIncrease network security with the Installation of an Access Network Controller - Bradford Unit
oUpgrade to security content filter with the capacity of handling the projected increase of users from BYOD, which doubled the amount of devices on the network
oStandardize multi-site security system to the Lenel platform, creating an efficient access control system to secure all buildings within district
oInstall, configure and train technicians on PRTG - a network monitoring system. Allowing our team to monitor and receive immediate notifications of any network issues
ANGEL M. PEREZ PAGE 2
oReplace over 300 computers within two years by negotiating cost to $250 per unit with a 3 year warranty
oIdentify unnecessary expenses in licensing and within phone system resulting in $5000 a month savings
oSetup a Disaster Recovery solution containing business critical applications, utilizing Hyper-V replication
Responsibilities:
oDevelop workflows and processes for Helpdesk technicians to improve the quality of service to users
oManage vendor relationships and provided operational oversight and direction
oManage new school construction projects
oEducate Technical staff how to effectively negotiate with vendors on behalf of the business
oEstablish policies, procedures and technologies to mitigate corporate security risk
oImprove efficiency by reorganizing the IT department, standardizing job descriptions, training and developing staff to meet growing technical demands
oDevelop three year technology plan and supporting budget
oTranslated business requirements into technical requirements for IT team
RED BANK VETERINARY HOSPITAL, Red Bank, NJ July 2011 - March 2016
INFORMATION TECHNOLOGY DIRECTOR
RBVH - the largest animal hospital in the United States, with over 250 doctors and 200 technical, and support staff.
Hired specifically to expand the business and further develop the Technology department’s existing staff into highly motivated and productive team. Managed a major corporate transition to newer technologies requiring a significant adjustment to staff, operating structure, work flow and procedures. Introduced standards and policies for Service Level Agreements (SLA) to enhance the company’s competitive edge and allow for the expansion of the business from five to eight hospitals
Key Projects and Accomplishments:
oAccomplished the modernization of entire network with zero cost to Red Bank Veterinary Hospital. Negotiated new contract with Comcast in order to replace outdated T1 lines with fiber Metro Ethernet solution. Reduced monthly cost of data and internet service by $1200, at the same time increasing bandwidth from 1.5MB to 100MB - Project delivered on-time and on-budget
oDesigned and implemented the Disaster Recovery Plan which utilized data replication over the new fiber network
oCoordinated and managed the replacement of all remote site routers with appropriately designed, SonicWALL routers to maximize usage of newly increased bandwidth capabilities - Project delivered on-time and on-budget
oDesigned and implemented a Terminal servers strategy to increase remote access speeds and productivity of five remote locations
oManaged the change of physical to VMware virtual servers - Achieving a 95% virtual environment
oIncreased network performance and security by restructuring LAN topology
Responsibilities:
oEvaluated and monitored technical needs of entire network consisting of 550 employees, within ten hospitals throughout New Jersey, New York and Pennsylvania
oSupervised and managed staff of five technicians, programmers and System Analysts within the Information Technology department
oMonitored and maintained network health, coordinate computer installations\repair, video security, network access control programming, software support
oCoordinated and implemented the use of Team Viewer software to maximize support to remote sites and decrease travel expenditures
oDeveloped professional training for all physicians on business management applications
ANGEL M. PEREZ PAGE 3
LONG BRANCH BOARD OF EDUCATION, Long Branch, NJ June 2007 - July 2011
TECHNICAL SERVICES MANAGER
Utilized managerial and effective interpersonal skills to develop staff members into a productive, professional team capable of handling an increasing work load within a demanding work environment
Key Projects and Accomplishments:
oDesigned and implemented a 2.5 million dollar security camera project which included installations in each classroom and outside public areas within nine buildings –
*Project was featured in publications by the camera manufacturer as a result of its successful integration into our environment*
oSpearheaded infrastructure renovation project and implemented system to improve reliability, enhance, efficiency and establish scalability for future growth- Project delivered on-time and on-budget
oDeveloped and managed a service request ticketing system to maximize staff accountability, as well as calculating response time and ROI
oCompleted the migration of Exchange 2003 to Exchange 2010
oCross-departmental collaboration to maximize client services and ensure optimal customer satisfaction
oPrepared and executed an IT strategy to reduce administrative costs and direct labor costs while actualizing an increase in client support
oManaged networking project to establish connection between new school and district network, utilizing the latest in Motorola radio technology- Project delivered on-time and on-budget
oManaged the installation of over 450 student laptops each academic school year
oCoordinated installation of Smart Board products in every classroom within nine different sites, from inception through completion- including the training of new users
Responsibilities:
oAssessed the technical needs of the entire school district consisting of 1000 employees, 5000 students within nine buildings
oManaged staff of eight technicians within the Technical Services department
oTechnical needs of current position include telecommunications management, network management, coordinate computer installations\repair, video security, access control programming, software support
oMentored team members to impact and increase their level of performance
oImplemented cross training program to develop and strengthen technology skills amongst staff
oChampioned the use of new technologies such as remote software to support clients and compensate for staff reductions
oNegotiated and monitored all service/ vendor contracts
WYETH RESEARCH, Princeton, NJ June 1999 – June 2007
IT ENGINEER
Progressive job history with Wyeth Research: Biomedical Engineering Technician, Senior Systems Analyst, and IT Engineer. Proven organizer with ability to manage multiple projects simultaneously and efficiently coordinate from inception through completion
Key Projects and Accomplishments:
oInstituted single data entry into ERP system, establishing automated process for ordering computer systems
oDeveloped asset recycling program, saving company over $300,000
oLed project to research and install VMware and guest operating systems
oAssisted in the migration of Novell, WIN2003 and UNIX servers onto SAN Data Storage system
oAssisted in the upgrade of CISCO switches and routers, increasing data transfer capability from 100 Mb/sec to 1Gb/sec
ANGEL M. PEREZ PAGE 4
oImplemented new asset management system and software, tracking assets to %100 accuracy, resulting in savings of over $1,000,000 per year in vendor warranty costs
oLed project to install first Linux/SAMBA server into a Novell and Windows 2003 network, Project delivered on-time and on-budget
oLed project to integrate Biomedical instrumentation within research labs to networking environment throughout company, Project delivered on-time and on-budget
Responsibilities:
oSupervised Asset Management and Brake/Fix Team in fast paced laboratory environment
oAs Assets Inventory Manager, helped to develop computer budgets for all research departments
oBuilt servers under strict FDA regulatory requirements
oKey role in writing Global Standard Operating Procedures for (TSM) Tivoli Storage Management, (DR) Disaster Recovery and Unix systems administration
oDeveloped a new employee training program, for new hires users to become productive within less time
oFacilitated communication of complex issues between vendors and non-technical customers
oTrained users on newly installed software and computer assets
oSupported Lab instrumentation and their computer, network assets
EDUCATION
B.S. Network and Telecommunications Management DeVry University
A.S. Electronics Engineering Technology DeVry University
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