quality improvement, health IT evaluations, SDLC life cycle, MS Office
Resume:
Sunny Lateef Clearance: Clearable
Booz Allen Hamilton, Inc. Willing to Relocate: No
Email: **********@*****.*** Level: Associate
Cell: 703-***-**** Years of Experience: 6
Residence: Morrisville, North Carolina % Willing to Travel: 10%
Last update: 5/8/2018
EXPERIENCE SUMMARY
Sunny Lateef is a Business Analyst for Booz Allen Hamilton, Inc. with over six years of Consulting and Business Analysis experience. Ms. Lateef has experience in electronic health record implementation, product requirements, system design, and conducting assessments on Health IT systems for the Veterans Health Administration. In addition, she has an established background in gate review process (SDLC), quality improvement, performance management, health outreach, program management and local and state-wide health issues. Ms. Lateef has supported clients in the Health Sector in medical research, data collection, reporting, analysis, and outreach. Her assessments have been presented to congress (the Under Secretary for Health and the Assistant Deputy Under Secretary for Health) and have been well received by clients and customers alike. She has supported clients in the Health Sector (The Centers for Medicare & Medicaid Services and the Veterans Health Administration) in medical research, data collection, reporting, analysis, outreach, and grant writing. She is passionate about providing her clients with impactful evaluations and actionable recommendations.
COMPETENCIES
Health IT Evaluations (3 yrs)
Health Outreach (6 yrs)
Quality Improvement (6 yrs)
Data Analysis (6 yrs)
Health Education (6 yrs)
Research (6 yrs)
Business Analysis (6 yrs)
HONORS AND AWARDS
Phi Eta Sigma Honors Society, The University of Virginia
Deans List, The University of Virginia
PUBLICATIONS
Phosphoglycerate Mutase in Biochemistry 2012 by Reginald H. Garrett and Charles M. Grisham
SUMMARY OF SKILLS, TOOLS, AND TECHNOLOGIES:
Software: Microsoft Office 2015, VISIO 2013 (6 yrs)
Processes: Dept. of Veterans Affairs’ System Development Life Cycle (SDLC) (3 yrs)
EMPLOYMENT HISTORY
Booz Allen Hamilton
Booz Allen Hamilton
Associate/Lead Technologist
Senior Consultant
01/2017 – Present
05/2015 – 01/2017
Loudoun County Public Schools
Virginia Department of Health
Substitute Instructor
Data Analyst
03/2015 – 06/2015
12/2013 – 10/2014
Virginia Department of Health
UVA Center for Survey Research
Health Researcher
Research Interviewer
09/2013 – 12/2013
12/2012 – 05/2013
Fairfax Collegiate
Lead Instructor
04/2011 – 08/2013
UVA School of Medicine
Microbiology Researcher
07/2009 – 01/2011
PROFESSIONAL EXPERIENCE
Booz Allen Hamilton, Inc., Associate
Business Analyst 09/2015 – Current
Veterans Health Administration, Department of Veteran Affairs – Systems Engineering & Integration (SE&I)
Create documentation for product requirements, system design, and other system-related needs
Provide program management support services (e.g., technical requirements baseline management, strategic level information assurance, and integration and transition activities)
Provide facilitation for new and ongoing efforts, supporting transition to VA’s sustainment programs, and standardizing system engineering processes
Provide facilitation and artifact writing support for health IT programs including VistA Imaging, Nutrition, Defense Medical Logistics Standard Support (DMLSS), and Interoperability (eHealth Exchange/Community Care)
Veterans Health Administration, Department of Veteran Affairs – Product Effectiveness (PE)
Conducted independent assessments and evaluations using SDLC and analyses on IT programs, systems/products, and process improvements to optimize effectiveness, efficiency, and value during the implementation and deployment phases in the field
Gained substantial expert knowledge in VHA processes including those for Community Care consults and IT applications (e.g., the Consult Toolbox, the Referral Documents Tool, the Care Management Tool, the Virtual Lifetime Electronic Record, Virtru Pro, the Care Coordination Tracker, the Release of Information Tool, the Screening Triage Tool, and the Consults Cube)
Managed VHA programs, projects and products throughout lifecycle to assess operational readiness for deployment
Wrote (sole author) and led assessments that were presented to congress (the Under Secretary for Health and the Assistant Deputy Under Secretary for Health)
Presented authored assessments to the VHA Product Effectiveness clients including the Program Director, and the VA Community Care Leadership
Conducted and helped lead eight site visits to VA Medical Centers including Fresno, Portland, Seattle, Loma Linda, White River Junction, Orlando, Charleston, and Baltimore
Led project management activities for project operations, schedules and timelines, identifying and slotting deliverables, task dependencies, resource management, resource planning, project budget, change control, identifying risks and issues, time tracking, and time tracking
Conducted and managed interviews with VA Medical Center leadership and staff from over 40 VA Medical Centers
Led and managed (from inception to completion) and authored deliverables for over 10 assessments for VA Community Care
Created use cases, scenarios, models and process flow diagrams/workflows using VISIO 2013
Created Excel spreadsheets (trackers) to track interviews and assessments
Verified the validity of customer requirements interpretations throughout a product’s development, procurement, and deployment lifecycle
Identified issues in projects early to reduce project risks and increase the likelihood of success
Led quality assurance reviews and checkpoints throughout the SDLC to prepare VHA IT products for operational readiness and confirm stakeholder buy-in and adoption
Provided recommendations and evidence-based information on programs to support, validate, and justify investments and enable course-corrections
Wrote and edited project management plans, charters, reviews, and assessments and other artifacts throughout project lifecycle to achieve the delivery of a high quality product, successful navigation of Project Management Accountability System milestones, and provide timely feedback to align with project schedules
Led and conducted independent reviews and assessments of technically requirements to ensure requirements were accurate, measurable, and testable for product operational readiness
Examined standard industry processes for VA Community Care (e.g., referrals, authorizations, consults, care coordination, and eligibility) and tools (e.g., applications) for potential risks to validate solution release readiness into a production environment
Wrote and presented final findings and recommendations for client deliverables including, Project Management Plans, Project Assessments, and Customer Briefings
Business Analyst 07/2015 – 08/2015
Centers for Medicare and Medicaid Services (CMS) (Marketplace System Integrator (MSI) – Issuer Assurance)
Led system integration, release management, and Marketplace environment management activities (e.g., resolving issues and recommending improvements) for issuers and CMS during Open Enrollment
Wrote and presented strategies and recommendations to help eliminate communication gaps between issuers and CMS
Managed the change control process for new Marketplace environments to address issuer problems and errors
Conceptualized and executed new functions, improvements, and/or changes to the existing technology, processes, and procedures to oversee the evolution, integration, and operations of all Marketplace systems
Led the CMS help desk ticket triaging and troubleshooting during Open Enrollment
Developed and managed the Issuer Assurance inbox, granted zONE issuer community and end user approval, and
Wrote important documents (e.g., project management plans, schedules, reviews, and other communications) and event invitations on the zONE Issuer Community Page for stakeholders and team members
Business Analyst 05/2015 – 07/2015
Center for Centers for Medicare and Medicaid Services (CMS) (Agents & Brokers Vendor Model)
Conducted team member and client interviews to collect feedback on Agents and Brokers licensing and training process for quality improvement plan
Analyzed quantitative and qualitative data to evaluate the 2016 project and enhance the 2017 Project Plan
Virginia Department of Health, Data Analyst
Health Researcher 08/2013 – 11/2014
Improving Pregnancy Outcomes Reports – Perinatal Periods of Risk Project Lead
Wrote data reports for Improving Pregnancy Outcomes Work Group and presentations for Improving Pregnancy Outcomes meetings
Presented and applied a new method of evaluating infant mortality in the community (Perinatal Periods of Risk Approach) through the analysis of infant death based on age of death and birth weight. Ms. Hafeez
Calculated a mortality rate for each period in order to allow the stakeholders to compare populations within their jurisdictions
Analyzed and examined time trends and compared this data to other cities and reference groups within those locations
Utilized the Perinatal Periods of Risk Approach to help communities use data to reduce infant mortality, in doing so, brought community partners together to build consensus, support, and partnership
Researched the overall fetal-infant death rate and looked for “opportunity gaps” between different groups and presented her findings to stakeholders in the Improving Pregnancy Outcomes Group and at the Annual MAPP2Health meeting
Fiscal Year 2014 Outcome Measures Project Lead
Collected and updated data for Thomas Jefferson Health District and created reports for fiscal year 2014 Outcome measures
Created presentations and handouts from the data and presented reports to individual programs during team meetings (Leadership Team, Environmental Health Team, District Management Team, Nursing staff, Health Education Team, and Office Support Staff team)
Fluvanna County Data Project Lead
Collected health data specifically from Fluvanna County, Virginia for fiscal year 2014 in order create a detailed report for Fluvanna County citizens to be aware of health measures, healthy lifestyle decisions made by the county, and of their health status with respect to the rest of Virginia
Created reports on chronic disease, educating the public about threats to their health, providing preventive health services, and preventing and controlling communicable disease outbreaks through permitting residential septic systems, regulating publicly-served food, and tracking and investigating communicable diseases that occur in the community
Created brochures, handouts, and presentations and presented these at key departmental meetings
Thomas Jefferson Health District Strategic Plan for National Accreditation through the Public Health Accreditation Board (PHAB) Lead
Created and edited the final draft of the Thomas Jefferson Health District Strategic Plan based on updated goals and objectives from each Health Department Program
Created and implemented the Strategic plan to gain accreditation through the Public Health Accreditation Board (PHAB)
Implemented strategic goals and objectives, allowing the Health Department to collaborate with key stakeholders, including community members, healthcare providers, local governments, nonprofit agencies, businesses, schools, and voluntary organizations to improve the quality of life and shape the future of health in the health district
Presented the Strategic Plan at team meetings for all programs, at key Health Department Accreditation meetings, and at key stakeholder meetings
Annual Strategic Plan Data Report, Fiscal Year 2014 Lead
Updated previous data and collected new data in order to create the Annual Strategic Plan Data Report for fiscal year 2014
Developed the strategic priorities in this plan in order to address the major functions that the Health Department performs
Created a presentation based on the update report and presented the Strategic Plan update report to each team from all Health Department Programs
Strategic Plan Dashboards for Health Department Programs Lead
Conducted research from all Health Department Programs (Leadership Team, Environmental Health team, District Management team, nursing staff, Health Education team, and Office Support Staff team), gathered data based on output and outcome health measures and created individual visual dashboards for each program based on Strategic Plan goals and objectives
Led discussions with team members from all programs about progress and next steps to take in order to ensure improvement
Helped get Thomas Jefferson Health District accredited through the Public Health Accreditation Board (PHAB)
Data/Information Analyst 08/2012 – 08/2013
Quality Improvement Coordinator
Led the Health Department-wide effort to promote a both inter and intra departmental culture of quality improvement
Created detailed trainings and presentations on quality improvement and assurance, which she delivered to all Health Department programs and teams including the Leadership Team, Environmental Health team, District Management team, nursing staff, Health Education team, and Office Support Staff team. Furthermore, Ms. Hafeez met with each team administrator individually to review and update strategic plan goals and objectives
Move2Health Healthy Eating Campaign, Kickoff Team Leader
Led the effort to create and implement the Move2Health Healthy Eating Campaign in the Thomas Jefferson Health District
Led and coordinated all committee and subcommittee meetings, created presentations and presented to various community groups and stakeholders, collected data for all meetings, lead the kickoff event, and facilitated all subcommittee meetings
The University of Virginia School of Medicine, Dr. Jay Brown Microbiology Infectious Diseases Lab
Lead Microbiology Researcher 07/2009 – 01/2011
Led and managed the Herpes Simplex Virus Replication: Mechanism of Capsid Transit Through the Nuclear Envelope Project
Studied the role of UL31 and UL34 proteins in the primary envelopment of Herpes Simplex Virus I and the formation of the nuclear egress complex in infected cells
Wrote (sole author), presented and received two grant proposals: The Harrison Research Grant and The Double Hoo Award
Conducted laboratory techniques including Polymerase Chain Reaction (PCR), Electrophoresis, Distillation, Autoclaving, Bacterial Inoculation, Staining, Sterilization, Gas Spectrometry, and Fluorescence Microscopy
EDUCATION
The University of Virginia (UVA)
M.P.H., Research in Practice, Graduate School of Arts and Sciences 2014
B.S., Biology, College of Arts and Sciences, The University of Virginia, 2011
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