Jeffrey L. Haggard
San Antonio, TX 78259
I am a Financial Services professional with over 16 years of experience in the Indirect Auto Finance industry with a focus on Loan Origination (both Prime and Non-Prime), Loan Processing and Funding, Loan Servicing, Vendor Management, Risk Management and Financial Services Sales. First and foremost, I am an excellent credit analyst with a deep understanding of what factors make or break a car deal. I build excellent relationships that produce tangible results. I possess strong team building and management skills and am effective at leading and motivating my teams to provide top tier customer service and to consistently rank as top performers. Recognized as a strong team leader with a constant focus on results and the ability to collaborate across diverse business functions and levels of management. Also recognized for building teams that not only exceed exceptions but are well adjusted and happy in their work environments.
My areas of expertise cover a broad range of business functions including: Loan Origination, Credit Analysis, Credit Compliance, Policy and Procedure, Risk Management, Collection Management, Booking and Funding, Budgeting, Vendor Management, Sales Management and Dealer Management, Accounting and Financial Reporting Preparation including Account Reconciliation, Balance Sheet and P&L Statement Preparation and Analysis.
JPMorgan Chase Auto Finance – May 2011 to September 2017
Vice President, Market Credit Manager – April 2015 to September 2017
Achievements: Successfully transitioned staff of 12 from office to work from home in 2015. Achieved #7 ranking nationwide out of 38 markets for total market performance in 2016 and #1 ranking in the Gulf States Region.
Underwriting Manager – February 2013 to April 2015
Achievements: Managed team of 10 underwriters achieving portfolio increases and portfolio performance sufficient for #2 ranking nationwide out of 45 branch offices in 2014.
Underwriter II – May 2011 to February 2013
Achievements: Managed the underperforming and new Arkansas market to all-time annual record performances including its first $1M month in March of 2012.
HOA Management, LLC/Coldwell Banker – January 2008 to September 2010
Division Manager – January 2008 to September 2010
Achievements: Managed the division to record highs in number of homeowners associations managed in addition to increasing billable hours by 40% in both 2009 and 2010.
Payless Car Sales – January 2006 to October 2007
VP, Credit Manager, Inventory Manager, Co-Owner – January 2006 to October 2007
Centrix Financial – October 2002 to January 2006
Area Sales Manager – May 2004 to January 2006
Senior Underwriter – October 2002 to May 2004
Wells Fargo Financial Acceptance – November 1997 to October 2002
Senior Credit Analyst – October 1999 to October 2002
Branch Manager – April 1999 to October 1999
Credit Manager – November 1997 to April 1999
Professional Experience (cont.):
Pella Windows and Doors, LLC – July 1994 to October 1997
Estimator/Inside Sales – April 1996 to October 1997
Staff Accountant/Accounts Receivable – July 1994 to April 1996
Enterprise Rent-A-Car – July 1989 to April 1994
Assistant Branch Rental Manager – July 1991 to April 1994
Management Trainee – July 1989 to July 1991
B.A.: Bachelor of Arts Degree - Western State College, Gunnison, CO - May 1989
Major: Business Administration
Available upon request