ALICIA ANGELES MIER
***** ***** ******, **********, ** 91325 C: 818-***-**** ****.******@*****.***
Executive Administrative Assistant support professional offering versatile office management and project
coordinating skills and experiences, with 15+ combined years supporting a President, SVPs, and senior-level executives, and interaction with all levels of employees, regulatory agencies, vendors, visitors, and serving as a liaison for same.
Executive Assistant, 04/2016 to Current
Schuler & Brown – Van Nuys, California
Answers and screens multi-line phones systems and greets clients and public visits.
Arranges and confirms travel and itinerary arrangements and meetings, expense reports, reimbursements.
Maintains calendars and emails, arranges schedules and confirms meeting arrangements.
Create organizational charts, and budget reports.
Handles, types, formats, edits, revises, proofreads and prints a variety of highly confidential
correspondences, documents, memos and reports.
Maintains records and case logs; conducted data entry and compiled data; created new files.
Reviews and routes correspondences; maintains records of logs for confidential documents.
Organizes, maintains and updates confidential and specialized files and indexes.
Processes employee time-keeping, vacations, personal and sick time; sort and distribute pay checks.
Plans, arranges, and coordinates off-site meetings and events.
Performs additional duties, as needed.
Sr. Administrative Assistant III, 07/2014 to 04/2016
Kaiser Foundation Health Plan, Inc – Pasadena, CA
Provided complex administrative and project support to multiple SVPs, managers and claims examiners.
Types, proofreads, and finalize correspondences and highly confidential legal documents.
Answers multi-line phones, screens and distributes incoming mail and faxes.
Process through Concur travel arrangements, expenses and reimbursements; submits expense reports,
invoices and requests checks and invoices to the accounting departments.
Prepares PowerPoint presentations; coordinates and schedules meetings.
Calendars and manages cases; organize and index legal documents.
Input data for intake, track and report changes and confirm member eligibility with healthcare records.
Answers multi-line phones, screens and distributes incoming mail and faxes.
Plans, arranges, and coordinates off-site meetings and events.
Prepare files for regulatory audits and compliance projects.
Search and/or order Service Agreement/Evidence of Coverage for each case in PPL/DM5.
Order/Follow up on Enrollment Documents; Log/Delete all claims in Trideo (Medicare Database).
Track and process arbitration demands Office of the Independent Administrator (OIA).
Review all closings for audit; send provider letters using information from FileMaker Pro.
Handle multiple projects and completes projects by deadlines.
Sr. Secretary, 07/2013 to 07/2014
Union Bank – Los Angeles, California
Provided executive assistant and administrative support to the SVPs and client groups.
Managed external contacts for SVPs kept track of periodic communication needed for priority contacts.
Frequently used word processing, spreadsheet, database and presentation software.
Typed, proofread, and finalized correspondences, memos and confidential documents; processed
electronic filing system.
Coordinated and sent out electronic invites to meetings; prepare agenda and meeting materials.
Arranged heavy travel and itinerary arrangements, expenses and reimbursements; submitted expense
reports, and invoices.
Maintained, managed and organized files and indexes.
Created expense reports, budgets and filing systems.
Submit and track invoices for billing payments.
Managed specialized financial projects on a fiscal year basis.
Coordinated office inventory by restocking supplies and placing purchase orders.
Answered multi-line phone system; greeted visitors and vendors.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Secretary, 02/2007 to 07/2013
County of Los Angeles – Los Angeles, California
Served as a liaison between the executive offices, Supervising Judge's Office, government agencies,
vendors, and the public.
Handled and monitored heavy travel and meeting calendars.
Answered multi-line phone system, greeted visitors and vendors; ordered office supplies; screened and
distributed incoming mail and faxes.
Tracked and lodged complaints on personnel; monitor legal documents for compliance.
Typed, drafted, finalized and mailed memoranda, correspondences, and other highly confidential
documents.
Taking minutes in meetings; coordinated and scheduled board committee meetings; prepare agendas and
supporting materials.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Prepared and distributed monthly/yearly financial budgets.
Arranged travel arrangements/itineraries and submit expenses for executive staff.
Basic Life Support (BLS) Certification
American Heart Association (Exp.: 12/2019)
Associate of Arts Degree: 2001
Kaplan College - Van Nuys, CA
- Member of the Board of Advisory Committee (2000)