Director of Human Resources

Tolaiian Dixon, MHR

* *********** ***. ********* ** 3661 – 251-***-**** –********@*****.***

Summary of Qualifications

Offer previous experience with software such as ADP, GSAP, Microsoft Excel, Power Point, Microsoft Word, WorkForce, AOD, CBSHRO

Developed new hire process which involved using job boards, printed media and utilizing the Mobile County Unemployment Agency in order to host Job Fairs. Conducted both phone and face to face interviews.

Extraordinary communication skills with the ability to maintain efficient professional communications with both coworkers and clients.

Noteworthy time management in regards to multitasking and meeting deadlines.

Education

Troy State University, Montgomery, AL

Masters of Science in Human Resource Management, December 2007

Alabama State University, Montgomery, AL

Bachelor of Science in Business Management May 2003

Membership & Certifications

Mobile Society of Human Resource Management

Employment History

Human Resource Director – July 2017 – Present

New Way Out Corp., Mobile, AL

Supervisor – Cecilia Edwards

Phone: 251-***-**** * contact with serious employment requests only*

Followed the Alabama Department of Mental Health Standards for training and staffing.

Recruited and Conducted interviews for prospective employees making sure that all prerequisites are met. Utilizing written and personal media for recruiting efforts.

Respond to Unemployment Benefit and Worker’s Comp claims with medical providers and insurance company.

Ensure adequate staffing is available for all programs scheduling employee shifts. Coordinating employee vacation, sick time and FMLA requests.

Coordinate training for employees.

Schedule and coordinate all direct care staffing in group homes

Maintain complete and accurate personnel files on each employee.

Assist with policy and procedure development as needed.

Coordinate staff performance evaluations

Quality Document Controller I – October 2016 – July 2017

Sirius Technical, Mobile, AL

Supervisor – Bailee Bush

Phone: 251-***-**** *ok to contact*

******.****@***************.***

Maintained control of all necessary documentation as per contractual Navy Protocol and Standards and Obligations. Compiled and maintained various required Production Metric documentation utilized by upper management.

Responsible for tracking surveys through approval process involving the use of spreadsheets

Consulted with Production and Quality liaison personnel to resolve discrepancies in regards to survey and test requests/results and requirements, such as advising if, further documentation or procedures are necessary before/after moving forward.

Maintained employee timesheets distributing time among different work groups are necessary.

Engineering Assistant – October 2015 – October 2016

Sirius Technical, Mobile, AL

Supervisor – Arriell Anderson

Phone: 251-***-**** *ok to contact*

*******.********@***************.***

Facilitated structure of meeting agendas keeping attendees focused on the agenda for efficiency.

Maintained contractor time by entering charge numbers and making necessary adjustments in WorkForce. Collected and verified timesheets for contractors. Monitored project time in order to stay within budgeted costs.

Maintained Engineering task lists with focus on ECDs and forecasting of stages and completion.

Cost Analyst/Document Control – March 2012 – September 2015

Orion Engineering, Mobile, AL

Supervisor – Alma Thompson

Phone: 251-***-**** *ok to contact*

****.********@*****-***.***

Collected and maintained detailed cost information for projects exceeding 9 million in funds. Preparing costs reports and presenting information in weekly meetings to upper management.

Created purchase orders and reviewed invoices for accuracy using GSAP. Tracking the entire lifecycle of both invoices and purchase orders for accuracy and efficiency. Identifying any bottlenecks and suggesting and implementing solutions for a more efficient process.

Developed company policy in regards to continuing education and diversity.

Received and reviewed potential applicant’s resumes for placement and distribution to necessary department heads for deliberation based on past experience and education

Customer Service/ Human Resource Administrative Assistant – August 2010 – March 2012 Alorica, Mobile, AL

Supervisor – Rotating Supervisors

Phone: 678-***-**** *ok to contact*)

Provided superior customer service through the utilization of tools provided my Verizon Wireless. Resolved customer complaints and disputes in a timely manner in regards to bills, equipment or user activities.

Scheduled new hire interviews, orientation and administered pre-hire testing.

Maintained employee files and confidential information.

Human Resources Assistant – April 2009 – April 2010

New Way Out Corporation, Mobile, AL

Supervisor – Tyra Leslie

Phone: 251-***-**** *ok to contact*)

Designed and implemented cost effective strategies for employee retention.

Developed and Implemented Employee evaluation technique that produced a more effective and desired outcome.

Hosted and Participated in Job Fairs representing the company and recruiting potential applicants.

Received and reviewed potential applicant’s resumes for placement and distribution to necessary department heads for deliberation based on past experience and education.

Conducted Preliminary Interviews to determine stability, education and temperament in order to proceed to Final Panel Interviews with HR Director and Department Heads.

Managed new hire screening processes including: drug testing, reference verification, background checks (Federal & Local) and employment history. Evaluated the screening information selecting employees to move forward for Orientation.

Maintained employee personnel records with up to date information necessary for auditing purposes and mentally ill regulations.

Established a proper chain of communication resonating from staff to upper management.

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