Customer Service Manager, assemby & soldering
Resume:
Kelley Arnold
Hopkinton, NH
*************@***.***
Authorized to work in the US for any employer
Work Experience
Customer Service Area Manager
Concord Custom Cleaners dba O'Keefe Cleaners - South Bend, IN October 2006 to April 2018
11.5 years experience with all aspects of customer service in the Dry Cleaning Industry, for 3 locations in the NW Indiana and SW Michigan area
MA5-assembly/soldering
Insight Technology - Londonderry, NH
October 2002 to September 2005
Assembly & soldering of all military aiming & illumination devices, also thermal imaging devices. Education
High school or equivalent
Skills
Customer Service Management, soldering/assembly
Certifications/Licenses
IPC's J-STD-001 soldering
June 2005 to June 2007
Operator Proficiency Training Course, for introduction to soldering, wires & terminals, through hole technology, surface mount technology & inspection (IPC-A-610C) Additional Information
I was a customer service area manager for over 10 years. I was responsible to oversee all employees at 3 different branches, which included: invoice management, daily banking, weekly paperwork, shift coverage responsibilities, opening & closing of customer accounts, monthly inventory reconciliation, ordering of supplies, weekly schedule management, interviewing and hiring of new employees, training new employees and team leaders, completed employee reviews annually
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