Shari L Folsom
PO Box ***
Fayetteville GA 30214
redheadfolsom41@gmail
EXPERIENCE
ACD-Kahlcenter - Call Center Customer Service
Sept 2016-Present
Clients (St. Jude, ASPCA, PBS, Strayer, Unicef, Wounded Warrior World Animal Protection, World Wildlife Fund)
Working Solutions-C all Center Customer Service
March 2015-March 2016
Client - Western Dental
Folsom Funeral Home Owner/Operator/Office Manager April/2003-April/2012
Piedmont, AL
White Oak Family Physicians - Certified Medical Assistant August 1998 - May 2002
Asheboro, NC
EDUCATION
Central Piedmont Community College, B achelor of Science Charlotte NC
1995-1997
Zion Bible College, Early Childhood ED
Providence RI
1982-1984
SKILLS
At Home Call Center
Excellent Phone skills
Computer Multitasking
Microsoft Word
Microsoft Excel
Management
Scheduling
Coding, Billing
Multiple Nursing skills
SOCIAL COMMENT
I love working in a call
center. Whether it's
providing help with a bill,
making appointments or
providing a great vacation.
Due to my background with
nursing and the death
industry; I feel my skills are
great with helping family
members in making difficult
decisions . Providing upbeat
and positive feedback makes
a HUGE difference!