TRAVIS P. BROWN

*** ****** ***** *** *** LAUREL, MD 20724 240-***-****)ac5slz@r.postjobfree.com

Objective

Experienced medical technologist seeking an administrative or supervisory position. Offers 3+ years of hands-on experience in medical care and office experience. Experience involved in working with, communicating with, and teaching people how to provide medical services to others.

Skills & Abilities

MEDICAL

Monitor medical facility activities to ensure adherence to standards or regulations.

Prepare healthcare training materials.

Manage healthcare operations.

Supervise medical support personnel.

CUSTOMER SERVICE

Communicates with customers, employees, and other individuals to answer questions, disseminated and explained information, processed work orders, and addressed complaints.

Identifies complex problems and reviewed related information to develop and evaluate options and implement solutions.

Talks to others to convey information effectively.

COMMUNICATION

Communicates with people outside the organization, representing the organization to customers, the public, government, and other external sources.

Observes, receives, and otherwise obtaining information from all relevant sources via written, oral, and visual media.

Exchanges information in person, in writing, by telephone, e-mail, or via social media.

Communicates to others to convey information or a message effectively.

Complete work schedules, manage calendars, and arrange appointments.

MARKETING

Knowledge of how to use Microsoft Suite – Word, Excel, PowerPoint.

Can foresee how something will look after it is moved around or when its parts are moved or rearranged.

Combines pieces of information to form general rules or conclusions.

Develops creative ways to solve a problem.

Monitors and asses performance of self, other individuals, or organizations to make improvements or take corrective actions.

Experience

CREDENTIALING COORDINATOR/BENEFITS VERIFICATION SPECIALIST AMERISOURCEBERGEN, ROCKVILLE, MD

NOV 2017- Apr 2018

Collected and review all patient insurance information to complete the reimbursement.

Under close supervision of the project Team Coordinators / Management team, the Benefits Verification Specialist will contact insurance companies, on behalf of the physician’s office, to verify patient specific benefits. The Benefits Verification Specialist will ask appropriate questions regarding patient’s benefits and complete data entry and/or appropriate forms to document patient’s benefits coverage.

Outbound Calls to Insurance Payer’s, will be scripted, following a Guide.

Collects and reviews all patient insurance information needed to complete the benefit verification process. Responsible for navigating screens, uploading, saving, copying and pasting and handling excel work.

- Review of PPRC decisions and appropriate data entry to record those decisions in the provider database.

Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs.

Verification process could include electronic validation of pharmacy coverage and medical eligibility.

PROVIDER NETWORK SPECIALIST/LEAD CARE MANAGER & MEDICAL TECHNICIAN SUNRISE SENIOR LIVING, RESTON, VA

MAR 2016 – OCT 2017

Utilizes the Individual Service Plan (ISP) to interact and perform all Activity Daily Living (ADL) with each resident every day. Accurate data entry of all provider demographic information including tracking of applications.

Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.

Contact providers telephonically and/or via correspondence

Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.

Performed emergency medical procedures, such as basic cardiac life support (BLS), advanced cardiac life support (ACLS), and other condition stabilizing interventions.

MEDICAL TECHNICIAN MANAGER SPRING ARBOR, ROCKY MOUNT, NC JAN 2014 – FEB 2016

Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Administered bedside or personal care, such as ambulation or personal hygiene assistance.

Ordering medication for unit thru the E-Mar for unit.

Using an E Mar to administer meds and making sure it’s on schedule.

Charting on clients behaviors and talk with relatives and doctors for treatment plans.

MEDICATION CARE MANAGER SUNRISE SENIOR LIVING, PITTSBURG, PA JAN 2013 – DEC 2013

Performed emergency medical procedures, such as basic cardiac life support (BLS), advanced cardiac life support (ACLS), and other condition stabilizing interventions.

Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists for 4 floors.

Prepared and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.

Administered bedside or personal care, such as ambulation or personal hygiene assistance.

NIGHT AUDIT & FRONT DESK RESIDENCE INN BY MARRIOTT, FLORENCE, SC NOV 2009 – DEC 2011

Greeted, registered, and assigned rooms to guests.

Posted charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.

Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.

Contacted housekeeping or maintenance staff when guests report problems.

PHYSICAL THERAPY ASSISTANCE AIDE DEPARTMENT OF MENTAL HEALTH, COLUMBIA, SC AUG 2007 – AUG 2009

Instructed, motivated, safeguarded, or assisted patients practicing exercises or functional activities, under direction of medical staff.

Cleaned and organized work areas and disinfected equipment after treatments.

Performed clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms.

Protected the security of medical records to ensure that confidentiality is maintained.

Education

BACHELOR’S OF SCIENCE, SOCIAL WORK JAN 2005 – MAY 2008 BENEDICT COLLEGE

Social Work

DIPLOMA 2000- JUNE 2004 WILSON HIGH SCHOOL, FLORENCE, SC

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