Medical Management

Professional Summary

Skills

Work History

J L

***** **** ******* ****, **** Mile Falls, WA 99026 • Home: 813-***-**** • ********@*****.*** Committed to building strong relationships with patients and staff when improving delivery of care, outcomes and clinical processes. Professionally trained medical officer with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Medical Records Filing

medical record

Medical Records

medical records

Office Equipment

Medical Records Scanning

Medical Records Assembly

computer skills

Basic computer skills

Medical Record Logging

Medical Officer, 12/2012 to 01/2018

Dr Richard Maza – Clearwater, FL

Created systems and controls to improve patient records management. Administered financial management functions, including medical billing and collections, marketing and operational budgets.

Improved patient outcomes and delivery of care through improve clinical quality processes. Treated wide range of diseases, including primary care for seniors, medical marijuana and internal medcine.

Directed cost management, utilization management, quality assurance and medical protocol development initiatives.

Generated over $60,000 new revenues by introducing new marketing strategies. Maintained compliance with local, national and federal requirements by tracking staff education and certifications.

Devised plans to drive achievement of goals related to health, safety and employee relations. Grew patient volume to over 200 patients.

Defined medical and administrative best practices by writing policies and procedures. Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations. Education

Applied continuous process improvement strategies to enhance case management, programs and clinical management.

Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's. Performed lab tests and communicated results.

Measured urine and delivered specimens to lab.

Developed and achieved financial and growth goals. Completed all daily living tasks to enhance the quality of life of elderly patients. Effectively supervised 2 LVNs, NAs and non-clinical staff. Improved annual employee retention rate from 98 to 100 percent.

Processed monthly reports for department performance. Assessed patients and documented their medical histories. Identified process improvements in the day-to-day functioning of the department. Assisted doctors with surgeries and non-invasive procedures. Assisted in resolving and satisfying client requests and internal operational issues. Provided all daily living tasks to enhance quality of life for elderly patients. Strategically planned methods to achieve operational goals and targets. Took and recorded patients' temperature, pulse and blood pressure. Ensured HIPAA compliance.

Self-directed with astute judgment skills. High level of personal accountability. Collected blood, tissue and other laboratory specimens and prepared them for lab testing. Documented patient information obtained from interviews. Assessed need for, ordered, obtained and interpreted appropriate lab tests. Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.

Closely monitored acute conditions.

Liaised between patients and physicians to ensure patient comprehension of treatment plans. Developed and produced all office flyer notifications for important policy changes, office news and events.

Certified that equipment and supplies were properly maintained for quality patient care and safety. Effective counseling in health maintenance and disease management. Followed infection control procedures.

Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.

Managed team of medical support personnel.

Routinely retracted patient throat cultures and prepared for lab submission. High School Diploma: 1979

Asheboro High School - Asheboro, NC

Associate of Science: Nursing, 1990

Troy University - Troy, AL

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