Executive Assistant / Project Coordinator / Customer Service
Resume:
BEVERLY VAUGHAN
***************@*****.***
www.linkedin.com/in/beverlyvaughan
EXECUTIVE SUPPORT / PROJECT ADMINISTRATION
Innovative Administrative Support Professional with experience in overall daily support of executives and direct reports. Strategically coordinating global events and tactically implementing process improvement initiatives. Possess the ability to successfully coordinate all aspects of international and domestic meetings, conferences and forums, with a focus on international and domestic travel management, scheduling and venue selection. Dynamic communication skills, key to maintaining relationships with clients, third party vendors and upper level management.
Chemical-Petro Chemical Hospitality Architecture Engineering New Business Development Executive Assistant C-Level Support Excel Outlook Word PowerPoint Visio FrontPage SharePoint Executive Assistant Personal Assistant Expense Reporting Marketing SOP Development Contract Negotiation Asset Management Customer Service Team Building Supervisory Skills Safety Orientation Training Employee Relations Budgets Continuous Process Improvement Process Implementation Event Planning Global Travel Management Logistics Venue Selection Website
Administration Document and Data Control Project Administration Safety Planning and Implementation
EHS Auditing Business Plan SAP Oracle
SGS North America – Deer Park, Texas 2017 - 2018
Customer Service Representative – North America, Downstream Operations
•Provides a broad variety of critical administrative support to the Vice President-Downstream Operations including the creation of presentations, spreadsheets, financial data and other documents; managing calendars and schedules, arranging travel plans and itineraries, and handling expense reports.
•Production and implementation of procedures for sub-divisions of Downstream Operations.
•Creation of CBT modules and training for field inspectors.
•Interacts and communicates at all levels of the organization, working independently and with teams on special and ongoing projects, coordinating presentations and proposals, disseminating information and organizing events.
•Prioritizes conflicting needs; handles challenges expeditiously and proactively, and follows through on projects to successful completion, often with deadline pressures.
•Interacts and communicates with management, customers, office staff, family members and personal contacts in a professional and confidential manner.
•Special Events Facilitator - HLSR BBQ Cookoff - 2018; Special Olympics Charity Golf Tournament – 2017/2018, sub-committee.
•Leads and coordinates office/building needs.
•Maintains confidential information related to customers and the business.
•Participates in continuous improvements for the organization.
•Contributes to a team effort by accomplishing related results as needed.
C J Hensch & Associates - Pasadena, Texas 2015 - 2017
Project Manager New Business Development Coordinator
•Manage all phases of a $2.5 MM contract providing engineering and traffic data analysis for the State of Texas.
•Provide supervision and work distribution to a team of 12 data analysis specialists and 2 remote offices in accordance with contract.
•Contract negotiation and bidding for new business development.
•Develop and implement processes in accordance with metrics for monthly, quarterly and EOY reporting to client.
•Develop and maintain company asset management system.
•Manage company fleet vehicles.
Chevron Phillips Chemical Company, LLC. - The Woodlands, Texas 2007 - 2015
Administrative Project Assistant, Global EHSS Department
•Leverage strong communication and administrative skills to successfully support and interact with upper level management and staff.
•Fulfill critical role coordinating all aspects of business meetings, conferences and events, with a focus on international travel management, scheduling and budgeting.
•Heavily involved in all aspects of CPChem Global OE Forum coordination in 2007, 2010, and 2013, a 5-day event focusing on agenda creation, key note speaker recruitment, venue selection and travel management.
•Prepare presentations and distribute presentation materials for Board of Directors and EHSS Policy Committee quarterly meetings.
•Subject matter expert on obtaining and processing required documentation for multiple country visas and passports.
•Maintained accuracy throughout financial management, including invoice processing and preparation of expense reports in SAP.
•Create company purchase orders and requisitions in SAP for Headquarter location.
•Serve as VPP Committee member as well as Floor Safety Committee member (Chair 2011 - 2014).
•Author for the VPP Quarterly Newsletter.
•Successfully planned and facilitated all EHSS training courses, with associated responsibilities including curriculum creation and SharePoint site maintenance.
•Streamline process improvement initiatives by maintaining operational excellence, performing audits and ensuring safety throughout operations.
•Webmaster for Global EHSS Department.
•Assign and track all action items to completion through KMS, derived from various sources and issue monthly reports.
•Coordinate the copying, compilation, and/or shipping of OE Review and Headquarter safety-related materials.
•Create LMS modules with Articulate E-Learning tool for all relevant training.
•Actively participate on VPP recertification committee for Headquarters (2007, 2011).
•Master Copy Custodian of all Global OE Procedures; assist in writing, revising, and deployment.
•OE Guest Auditor Training (3/year); Root Cause Analysis Training (4/year).
CCG Venture Partners – Tomball, Texas 2006 - 2007
Executive Assistant Complaint Management and Customer Relations
Utilize organizational abilities to successfully contribute to project management, reporting and administrative operations for $5 MM company.
Implement strategic event coordination initiatives to plan and facilitate internal and external meetings.
Successfully managed 3 executive calendars while providing top notch customer service to clients.
DuPont (Contract position through Adecco) – La Porte, Texas 2001 - 2006
Technical Administrative Assistant
Resourcefully provided administrative support for 45 staff members, with primary responsibilities including, meeting coordination, expense report processing and process improvement.
Spearhead process improvement initiatives by strategically revising operational procedures and technical standards.
Utilized Visio to successfully update system flow diagrams and develop revised control drawings.
EDUCATION
Occupational Health and Safety, Columbia Southern University
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