Management
Resume:
John Lakes
Lawrenceburg, KY
*****.******@*****.***
Willing to relocate to: Lexington, KY - Louisville, KY - Georgetown, KY Authorized to work in the US for any employer
Work Experience
Management
Branch Out Tree Trimming - Lexington, KY
January 2014 to Present
Knowledge of business management principles and ability to effectively recruit and maintain staff, as well as develop management strategies and budgets. Responsibilities include all estimating and sales in territories or market segment. Work order generation, job layout, quality control, customer service, and billing accuracy.
Developed and implemented marketing, advertising, public and community relations programs; evaluated program results.
Managed worker safety and ensured health protection to reduce work-related injuries and illness ensuring government regulated standards and overall safety. Assess hazards of the work site and ensure employees use appropriate protective equipment. Ensured documented policies, training, and enforcement of safety by all employees whenever required by virtue of hazards in the workplace. General Manager (GM)
Miami Management - Lexington, KY
January 2005 to January 2014
Surpassed revenue goals in four consecutive quarters by surveying restaurant demands; evaluating competitors, preparing sales projections and financial analysis and estimates. Met financial objectives by developing, preparing and forecasting budgets to maximize profits and achieve sales targets set by head office.
Ensured operations by preparing policies and standard operating procedures, which supported, productivity, quality and customer service standards. Maintained customer satisfaction by monitoring, evaluating, and auditing services and initiating improvements. Built sales forecasts and schedules to reflect desired productivity targets.
Served as mentor to junior team members. Communicated clearly and positively with co-workers and management to ensure all human resource objectives through recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff as well as communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Maintained safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures; complied with health and legal regulations. Maintains professional and technical knowledge by attending management workshops; reviewing professional publications; accomplished company goals by accepting ownership and exploring opportunities to add value to job accomplishments. Education
Associates in Accounting
Sullivan University - Lexington, KY
January 2010 to January 2012
Associates in Business
Sullivan University - Lexington, KY
January 2002 to January 2004
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