ADRIONNA IRONS

*** *. *** **. ***. * CAHOKIA, IL 62206

Cell: 618-***-****

ac5sko@r.postjobfree.com

SUMMARY

Outstanding customer service skills. Proficient in Microsoft programs, such as Word, Excel, and PowerPoint. Detail-oriented, accurate, and dependable, with an uncompromising work ethic. An active listener with strong interpersonal skills. I strive to understand client needs and provide exceptional results.

HIGHLIGHTS

Customer service Dutiful patient care

Work well with others Creative

40 wpm Exceptional computer skills

10-key Fast learner Reliable Creative problem solver

Great listener Hard working Time management Good communication skills

Cash management Phlebotomy/venipuncture

EXPERIENCE

LABCORP PATIENT SERVICE CENTER

MARYVILLE, IL

Phlebotomy Intern 6/2017

Performed venipunctures on patients using Vacutainer and butterfly collection systems

Obtained venous blood specimens on a diverse patient population

Collected proper specimens based on type of test, patient age and condition

Ensured proper identification of patient and patient information on lab orders and physicians’ forms

Utilized working knowledge of human anatomy to determine vein site selection

Clearly labeled and initialed all specimens after drawing

Responsible for maintaining a clean and orderly work station

AMERICAN INCREBIBLE PIZZA

ST. LOUIS, MO

Dough Preparation 5/2017 to Present

Phone Number: 314-***-****

Supervisor: Marquita Boyd

Prepared food in accordance with company and health department regulations

Ensured timely preparation of orders

Maintained quality and consistency for superior customer experience

ST. LOUIS COMMUNTIY COLLEGE-FOREST PARK

ST. LOUIS, MO

Federal Work-study (Various positions) 9/2013 to 11/2016

Phone Number: 314-***-****

Supervisor: Joyce Hodge

Secretarial work that demanded high level of organization and outstanding customer service

Scheduled appointments and meeting along with other needs of management

Resolved customer complaints and concerns with effective communication

Record Keeping

Spreadsheets for time management

Oversaw the Computer Lab to ensure students performed school related activities

Assisted new students with registration of classes

A1 PRIVATE INVESTIGATORS

ST. LOUIS, MO

Security 7/2013 to 9/2013

Phone Number: 314-***-****

Supervisor: David Stevenson

Surveillance of visitors for signs violations of regulations of the premises

Ensured safety and compliance with drinking regulations

Reported suspicious behavior to supervisors

CONNECTING HANDS

ST. LOUIS, MO

Security 5/2013 to 7/2014

Phone Number: 314-***-****

Supervisor: Carolyn Noels

Monitored workers for criminal activity such as stealing of merchandise

Responsible for patron admissions and adherence to regulations of premises

Ensured safety and security of all patrons by following company security policies

CRITIQUE PERSONNEL SERVICES

ST. LOUIS, MO

Surveyor 10/2012 to 4/2015

Phone Number: 314-***-****

Supervisor: Clyde Jeans

Surveyed metro-link riders

Collected required information by accurate documentation of participant’s response

EDUCATION

St. Louis School of Phlebotomy, St. Louis, MO 5/2017 to 6/2017

Phlebotomy Certificate

St. Louis Community College- Forest Park, St. Louis, MO 2016 to Present

Associates of Applied Nursing

East St. Louis Sr. High, East St Louis, IL Graduated 2012

High School Diploma

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