Tameka Shields
Houston, Texas 77042
***********@*****.***
Objective- Seeking a position where my excellent client relation skills and office skills, such as data entry, phone etiquette and a professional demeanor, while providing an opportunity for career growth; Personal qualifications include attention to details, excellent organizational skills and the ability to work unsupervised as well as in a group.
Education
Elsik High School- Graduate 1994
General Education Development (GED) 1995
Professional Career Institute-Medical Records & Billing 2003 Complete Externship with Lifestar EMS- Billing Specialist 2003 Skills and Knowledge
Customer Service / Client Relations Microsoft Word 98-00, 7.0 Professional Telephone Etiquette Microsoft Excel
Preparing & Filing Records Handle cash, Credit & Check Purchases Medical Billing (Prepare & Receive Billing) Received & Organized Inventory Knowledge of Medical & Insurance Terminology Recorded Data & Check for Accuracy Employment Experience
Xerox, Houston, Texas (ACS COMPIQ Medical Bill Review Consultant) Medical Provider Services Relations October 2012 to Nov 2016 Inbound Call Center Environment - Medical Billing/Coding; Lite Data Entry; Review bills and coding for accurate information; Assist billing providers in a positive manner resolving billing issues providing satisfactory to clients; Knowledge of medical billing forms (dentistry and pharmacy); Knowledge of medical terminology and industry abbreviations.
First Financial Asset Management, Houston TX (formerly known as Insurex) Administrative Assistant–Client Service Representative Sept 2006 to May 2012 Assist in data entry as well as reviewing insurance claim accounts for accurate information; Answer incoming client calls; Communicate with clients through Microsoft Outlook and via fax for requesting supporting documents and verify subrogation demands; Print subrogation and auto deficiency letters; assist in driver license suspension such as preparing a petition for judgment to revoke license and registration for an uninsured motorist; File Clerk-maintain files in alpha & numerical or by date; Process incoming mail such as documenting and keeping record of the mail on Microsoft Excel Spreadsheet