Accounts Receivable Customer Service

AMBER V. WRIGHT

**** ****** ***** ***** ****

HENRICO, VA 23231

PHONE 804-***-**** E-MAIL - *****.*****@*****.***

OBJECTIVE

To obtain employment in an environment where I can broaden upon my accounting skills specializing in accounts receivable.

EXPERIENCE

July 2013 – June 2016 Manchester Industries Richmond, VA

Accounts Receivable / Payroll Coordinator

Posting cash receipts daily on a commercial level in amounts up to $2,000,000.00

Provided multiple reports daily, weekly and monthly to other departments to monitor account status, employee time sheets, plant hours, cash flow and other various reporting as requested

Balanced incoming cash and outgoing checks daily through online banking and Papersoft

Closed out all A/R financials monthly ensuring accuracy and balance

Maintained customer credit limits and terms for over 500 active accounts, set up new accounts by pursuing credit references and sales histories, and kept paper copies of all responses in addition to scanning them to the server

Worked closely with upper management and the sales team to ensure high standards of 90% current or better were met and kept in regards to account collections

Utilized phone and e-mail to pursue collection attempts to commercial customers

Processed payroll for over 170 employees across 5 different states bi-weekly while adhering to varying state and local tax laws using E-time and ADP software

Filed all employee records for new hires as well as existing employees

April 2008 – July 2013 PestMasters, Inc. Richmond, VA

Accounts Receivable Clerk

Performed accounts receivable by applying payments to residential and commercial customer accounts for daily deposit ranging from $6,000.00 to $30,000.00

Ran daily financial reports for completed online payments using Payments Gateway system.

Reconciled payments on a daily, weekly and monthly basis between spreadsheet data and proprietary software reports.

Verified technicians’ log sheets, input product on tickets in accordance with guidelines, and closed quarterly services within individual accounts using ServicePro software

Resolved account issues & customer complaints through research and excellent customer service

Shared inbound calls & scheduling responsibilities in a team setting

Aug 2006 – April 2008 St. Mary’s Woods Richmond, VA

Office Manager

Ensured payroll was edited and submitted accurately on a weekly basis using KRONOS

Entered vendors and invoices for compensation in the PO Leap database

Issued invoices & collected payments from resident accounts and long term care companies

Maintained licensing standards in accordance with Social Services regulations at all times

Executed all human resource policies and procedures for the facility

EDUCATION

March 2013 - Present University of Phoenix Richmond, VA

Accounting Major

Bachelors of Science degree in Accounting upon graduation

October 2005 – December 2005 H&R Block Tax School Richmond, VA

Tax Preparation

Certification upon completion of course

1997 – 1999 Atlee High School Hanover, VA

**Professional as well as personal references are available upon request**

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