Resume – Zanele Lauretta Makhoba

CAREER OBJECTIVES

To make a sound position in corporate world and work enthusiastically in team to achieve goal of the organization with devotion and hard work.

To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self-development and help me achieve personal as well as organization goals.

To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.

To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to the growth of organization

To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

To be an astute learner and the best performer in your organization. So that I can build an innovative career in your esteemed organization by using my skills and other significant talents

CORE COMPETENCIES

Computer Skills

Leadership Skills

Conflict Management and Problem solving skills

Interpersonal Skills

Good Human Relations

Organizational Behavior

Communication

Work under immensely pressure and meet deadlines

ACHIEVEMENTS

2008 & 2013 Jabulani Police Station ( voluntary service certificate)

2008 Lethusizo Day Care (voluntary service certificate)

2008 Emndeni Children Home (voluntary service certificate)

2012 Momet; MTM( Methods Time Management Certificate)

Nationality: South African Race: African Gender: Female I.D: 910**********

Marital Status: Single

Languages: English(good), Zulu(good), Sesotho(good), Afrikaans(fair),

Address: 508 Mmamalangoane Street Emndeni Ext 2 PO Kwa-Xuma 1868

Driver’s License: Code 10

Phone: +27-78-218-****/072*******

Phone(alt): +27-84-318-****

ACADEMIA

Management Services

Faculty: Engineering and Built Environment

Institution: University of Johannesburg

Year of Completion: 2012

Modules:

Organizational Effectiveness

Quantitative Techniques ( Stats)

Cost & Estimating

Quality Assurance

Operations Techniques

Operations Management

End-user Computing

System Analysis & Design

Current Studies

Quality Engineering

Faculty: Engineering and Built Environment

Institution: University of Johannesburg

Modules:

Quality Management Systems

Statistics

Quality Implementation and Planning

Research Methodology

Grade 12

Institution–Jabulani Technical High School

Course Content - English, Physical Science, Mathematics, Electrical Technology, IsiZulu, Engineering Graphic& Design and Life Orientation.

EMPLOYMENT HISTORY

Position: Assignments Administrator: Unisa Florida Campus/Assignments department (01/08/2017) to date

Responsibilities:

Quality assurance and control of marks captured on the system

Opening of assignments envelopes and double checking if Students information is correct

Making sure that all assignments are received and separated from multiple choice assignments and handwritten assignments

Correct mistakes on the assignments for e.g.

Student number, Study unit, Assignment number, completing pink cover page for assignments.

Collecting multiple choice assignments for scanning

Sort the assignments alphabetically and arrange assignments for registering

Register assignments on the student system and verifying that you have registered everything correctly (Study unit, assignment number and student number)

Book out assignments and deliver them to lecturers

Preparing spreadsheet for assignment problems

Sending letters to students and returning of assignments for students who are not registered (Supplementary students, TP after it has been removed from the system)

Personal correspondence with students, staff members (counter service)

Inbound and Outbound Queries

Position: Recruitment and Selection Officer/ Administrator: TEACH South Africa (2016-2017)

Responsibilities:

Key Responsibilities as an Officer under Recruitment and Selection Department

Assist in the development and implementation of a recruitment strategy

Assist in the implement recruitment advertising strategy

Support a team of campus campaign coordinators to build awareness at the various HEI’s

Exploring ways of Streamlining the application process

Maintain new relationships with HEI staff

Assist in developing and implementing a comprehensive recruitment strategy

Assist in the implementation of the selection process

Assist with the organizing and execute of assessment days

Assisting in managing and selecting tests

Placement Procedure

CV Screening

Interviewing of Candidates

Key Responsibilities as an Administrator for Recruitment & Selection department

Data Capturing elaborate on duties of a Data Capturer

File confidential information of employed candidates of the company

Write minutes of the meeting

Communicate with various stake holders

Assisted in workshop and training operation

System Analysis and Processes Management

Management of Leave and Absenteeism spread sheet

Answering Incoming calls

Resolving online applications queries

Position: Business support consultant:( inbound and outbound call centre)-C4Life Pty Ltd (2014-2016)

Responsibilities:

Leads distribution and analysis

Monitoring of leads

Script analysis

Coaching and mentoring

Training and assessments

Queries check from BO

System Analysis and Testing

Distribution of statements to BO

Sampling statements

Monitoring leads

Referrals pay administration

Reporting and stats keeping

Reason for leaving: Retrenched (Company was shut down)

Position: Human Resource Administrator Company- Jabulani Police Station: (2008) & (2013)

Responsibilities: Voluntary Community Services

Receiving of incoming calls

Dealing with enquiries

Completing and writing affidavits

Certification of documents

Interviewing clients

REFFERALS

Name of Person: Ms Palesa Tshabalala

Position: Client Services Manager

Company: C4Life Pty(Ltd)

Contact Details: 071-***-****/011-***-****

Name of Person: Mr. Dumisani Madonsela

Position: Human Resource Officer

Company: Jabulani Police Station

Contact Details: (011-***-****/072*******

Name of Person: Mr. Moses Madziba

Position: Recruitment and Selection Manager

Company: TEACH South Africa

Contact Details: 082-***-**** and 011-***-****

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