Logan R. Stakelum
Bemus Point, NY 14712 email@example.com
Technology professional with over 14 years of broad expertise collaborating with global cross-functional units to drive solutions for maximum quality and efficiency in diverse industries. Creative problem-solver with proven success delivering complex projects as both a flexible leader and proactive team player, with exceptional analytical, research and communication skills. Core strengths include:
Budget Management Database Development Computer Programming
Hardware Installations Programming Paradigm Helpdesk Support
Website Creation Project Management Staff Management
System Operations Training Strategic planning Customer Service
Education & Training
Bachelor of Science – Management Information Systems
Business Administration & Computer Science concentrations,
State University of New York at Fredonia
Oracle, Access, SQL, VMware, MS Windows, Citrix, Checkpoint, AD, Lotus Notes, SAN, Cisco
TITANX ENGINE COOLING
NORTH AMERICAN INFRASTRUCTURE MANAGER 2015 – Present
Supervise staff locally, as well as in Mexico and Brazil.
Develop, maintain, and update VMware environment for three sites, administering Lotus Notes servers, including all database development.
Administer Firewall HA pairs, including all routing, policies and traffic control.
Manage Cisco switches, access points, and wireless controllers to ensure network up-time above 99.5%.
Serve as company webmaster, making changes to website as necessary using WordPress.
Administer DHCP and DNS; IBM v3700 SAN; and active directory, including all GPOs, Sites, Domain controllers, Users and Groups.
Responsible for backup procedures, including use of Backup Exec to backup entire VMware environment on daily, monthly, and yearly basis where needed.
Worked with global helpdesk personnel to define requirements for a new help-desk ticketing program that improved overall reporting, and visibility of operational performance metrics.
Manage surveys for the IT department to address problem areas, and maximize customer satisfaction.
Planned, managed vendor configuration, and implemented new global Checkpoint firewall deployment to all eight global locations.
Managed a global project to upgrade 90% of virtual servers from 2003 and 2008 servers to 2012 servers.
Developed and implemented entire infrastructure for new location in Mexico, including network cabling, server room layout, HVAC, VOIP telephones, servers, VMware environment, switches, UPS and firewalls.
Collaborated with colleagues to complete numerous projects including QNOVA document control, outside warehouse implementation, Mexico site implementation, and OPTO invoice processing.
Recognized for achieving a 99% up time for the corporate-wide IT infrastructure.
TITANX ENGINE COOLING
INFORMATION SYSTEMS ANALYST 2007 – 2015
Collaborated with a global team to upgrade all Domain Controllers from server 2003 to 2012 servers.
Oversaw development of Lotus Notes databases, system upgrades, and production control systems.
Created, documented, coded, tested, debugged and maintained a customized VB program for manufacturing specific integrations to an ERP system.
Served as company webmaster, working with an internal team to develop a new company website.
Network administrator responsible for systems such as Lotus Notes, VMware, Websense, BladeCenter, Checkpoint Firewalls, SAN backups, DRP, Cisco, WSUS, and Active Directory.
Trained new staff on all aspects of helpdesk position requirements, and supervised college interns.
Managed Oracle Database for communicating labor and finished goods to ERP system.
Created virtualization roadmap to reduce physical server count by 95%, and save ongoing annual savings of $70,000 by the virtualization of 35 servers.
Collaborated with several departments to develop dynamic workflows and tables, automate back-end scripts, develop databases to promote environmental efficiency, and document control structures.
Developed and implemented entire infrastructure for a new outside warehouse, including network cabling, VOIP telephones, switches and UPS.
CHASE INFORMATION SYSTEMS
LEAD DEVELOPER 2005 – 2007
Led a team of 2 developers to deliver and maintain over 30 customized websites.
Programmed sites in Access databases using MySQL for applications such as e-commerce, classified advertisements, image galleries, mailing lists, and coupon redemptions.
Customized open source applications such as CubeCart, osCommerce and Coppermine for client projects, including training on access, and comprehension of custom built traffic analysis tools.
Led the team to developed customized website module deployment software to quickly deliver a website template with all modules requested by customers.
SOUTHERN CHAUTAUQUA FEDERAL CREDIT UNION
TECHNOLOGY/ADMINISTRATIVE ASSISTANT 2003 – 2004
Trained staff in computer system setup and operations, while performing computer, printer, card reader and phone system installations.
Created credit union website, including simple action scripts and PHP.