Manager Customer Service

Lynn Medeiros

*** ******* ******, *** *******, MA 02740 H: 508-***-**** ****.********@***.***

Professional Summary

Seasoned Quickbooks user with a track record of dependability and a reputation for integrity. Desires a challenging role as an Office Assistant. I have over 10+ years experience with Quickbooks software. I can do payroll, federal and state tax forms as well as W-2s. Efficient and professional with a strong work ethic.

Skills

Excellent Customer service skills.

Work well with others and a Team player.

I'm a good leader.

I'm a problem solver.

I have Human Resources skills.

Great at handling cash.

I'm Dependable, Honest and Hard working.

Federal/State tax preparation using Quickbooks.

Punctual.

Personable and outgoing.

Skilled in Intuit QuickBooks software.

I can operate all office machines.

Multi-line phone proficiency.

I have good office skills.

Have working knowledge of MS Office and MS Word.

Excellent communication skills.

QB Payroll proficient.

Works well under pressure.

Self-motivated.

Payment processing.

Pricing and costing.

Work History

Retail and General Manager, 09/2009 to 04/2018

George's Premuim Cigars, Inc. – New Bedford, MA

Hired, Trained and Managed 7 employees.

Order stock and inventory.

Did Quickbooks Payroll and W-2s.

Preformed A/P duties with some A/R.

Warehouse Associate, 05/2008 to 01/2009

Building 19 – New Bedford, MA

Accepted and priced incoming merchandise.

Processed customer orders and prepared pallets for shipping.

Used Stand-on power-jack to move pallets to shipping area.

Prepared daily work reports.

Store Manager, 01/1989 to 03/2008

Circle B Food Mart, Inc – New Bedford, MA

Utilized Quickbooks

Hired and trained employees

Processed Payroll

Counted cash drawers and made bank deposits as well as bookkeeping.

Education

High School Diploma

Old Colony Regional Vocational Technical High School - Rochester, MA

References

Jane Parsons Email: *********@*****.***

Deborah Lefevre Email: ********@***.***

Lorraine Brodeur Email: ***********@***.***

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