Jamie Walker

Magnolia, NJ *****

www.linkedin.com/in/jamie-walker-4b205240

ac5s5o@r.postjobfree.com 856-***-****

Executive Assistant & Operations Management

Align People with Resources that Drive Operational Efficiency & Productivity

Extensive experience implementing operational, transportation and distribution strategies within multiple industries that increase efficiency and decrease expenses. A flexible decision-maker with excellent analytical, negotiating and communications skills.

Areas of Expertise:

C –Level Executive Support Strategic Planning Problem Resolution

Customer Service Inventory Management Microsoft Office Suite

Operations & Office Management

Professional Experience

RYDER SYSTEMS, INC, Cherry Hill, NJ 2012 – 2017

Executive Assistant, Operations Coordinator 2014 – 2017

Managed administrative duties, procurement of vendors for goods and services. Produced system reports to verify billing quality, productivity and expense reports.

Key Accomplishments:

Recognized by leadership for consistently executing duties with independence and autonomy by blending together skills in human resource management, maintenance and repairs, office administration and customer service.

Acknowledged for delivering highly efficient and productive support to directors and senior leadership.

Planned and organized special events and projects for C-level management and senior leadership.

Rental Manager Trainee 2012 – 2014

Facilitated vehicle rentals and managed current lease and commercial rental accounts across Sales, Marketing, Operations and Asset Management. Executed business unit's marketing plan. Ensured overall satisfaction for all internal and external customers.

Key Accomplishments:

Generated rental, lease and used vehicle sales leads, driving revenue growth through new business development and expanding relationships with existing customer base.

Applied strong interpersonal, customer relations and problem-solving skills to effectively organize tasks and manage client accounts.

Jamie Walker ac5s5o@r.postjobfree.com Page Two

LA FITNESS, Turnersville, NJ 2009 – 2012

Operations Manager

Recruited, hired, trained and supervised front-desk, fitness, child care and housekeeping staff. Resolved member issues. Acquired vendors for repairs and upgrades to facility. Managed payroll, time keeping and inventory.

Key Accomplishments:

Developed efficient processes for collecting on past due accounts, resulting in increased earnings.

Increased productivity by maintaining balanced work environment.

BORGATA HOTEL, CASINO AND SPA, Atlantic City, NJ 2008 – 2013

Crowd Control Specialist

Provided celebrity and VIP executive protection escorts. Executed immediate dispute resolution in highly charged environment. Promoted positive public relations. Patrolled entertainment resorts to preserve order among patrons.

Key Accomplishments:

Provided and created a world-class client experience that exceeded expectations and promoted brand loyalty by refining acute skills in detection, intervention and attention to detail.

Recognized for outstanding performance by leadership.

Additional Relevant Experience

FUTURE FITNESS CENTERS OF NEW JERSEY, Berlin, NJ

Operations Manager

COMFORT INN & SUITES, San Clemente, CA

Operations Manager

Education & Professional Development

Bachelor of Science (BS), Business Management, University of Phoenix, Phoenix, AZ

Professional Development:

Lean Six Sigma Training

Strategic Negotiations Training

ACE Certified Master Trainer

Red Cross First Aid / AED

Use of Force Certified

T.I.P.S. Liquor Liability Certified

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