Jana Machover

ac5s2z@r.postjobfree.com https://portfolium.com/JanaMachover Saratoga, CA

Cell: 408-***-****

Objective: To secure a HR Representative position.

Education:

San Jose State University

Master of Engineering, Human Factors of Ergonomics

January 2018 - Present

University of California, Santa Cruz

Bachelor of Arts, Film & Digital Media

Bachelor of Science, Sociology.

Concentration in digital production

PROFESSIONAL EXPERIENCE:

Flexton Inc, San Jose, California 9/2017- present

Sales Development Representative

•Installed, implemented, and lead trouble shooting/support webinars for salesforce, salesforce inbox, salesforce lightning dialer.

•Generated new leads through internal network as well as internal tools such as salesforce, discover org, rainking,

Zoominfo and various VMS’s.

•Assessed market center leads by BANT model, pursued by billability.

•Made outbound cold calls, selling solutions via human capital, ultimately identifying lead generation

•Secured and invited meetings with potential clients’

•Headed outreach and marketing efforts, focusing on Pardot.

•Establish and negotiated contracts with new clients (MSP)

Jobspring Partners, San Jose, California 03/2017-08/2017

Technical Recruiter

•Ran full- desk operations – recruiting and account management for software engineering disciplines

•Generated new leads, from both candidates and managers, with repeat as well as new clients.

•offered contingency based services for specialized and localized technical recruiting agency, specifically focused on Devops, infrastructure, and QA.

•Recruiting market center candidates: python QA/infrastructure/Devops Engineers, bringing them in and interviewing them, spotlighting their backgrounds, and setting up process at minimum with 3 clients per team.

•Building a book of business, establishing relationships and meeting face to face with all candidates and clients.

•Account management: Meeting with clients, offering feedback on candidates/client side, taking job orders, discussing must have requirements, and fee negotiation, and shutting down the job search.

•Performing on site client interactions, company ins. Company outs, brought directors and hiring managers to our office

•Putting on local tech meet ups quarterly, “tech in motion” one of the bays largest technology based meet up groups.

Locus Workspace, Prague, Czech Republic 1/2016 -5/2016

User Experience Intern

•Teamed with fellow interns to write articles and host company sponsored events bi-weekly, building company involvement. Accomplished an even ratio of independent as well as collaborative duties: video editing, event set up, hosting, cleaning, intern meetings, document editing, and website maintenance.

•Utilized Facebook and Social Media to get the public image out there. Helped flow communication between current members and garner new members. Held meeting via Google Hangouts between owner of Locus and fellow interns.

•Independently constructed 5+ minute multimedia marketing ad for Locus Workspace brand name. Implemented user experience research through recorded and transcribed testimonies, survey research, and produced an overview of members/customer satisfaction.

•Brainstormed with owner of Locus Workspace on developing marketing strategies for collaborative projects with future investors.

•Participated in an international office setting, with predominantly English and Czech spoken, helping to build cross cultural communication skills over on a multiplicity of platforms.

•Contributed digital media aid to “nomadness” project, helped film events and constructed rough cut ad for international project.

UCSC Hillel Club, Santa Cruz, CA 12/2014 – 6/2015

Marketing Intern

•Accomplished effective social media management: Instagram, Facebook, Pinterest, Pic Monkey, Google Docs, Gmail, mass emails, & web design management and development.

•Helped lead weekly intern meetings, offering insight into organizing and executing Jewish community events.

•Planned community schedule to on and off campus students to convey information about the organization to a wide range of students, professional programs, and on campus leaders. Marketing Hillel’s presence with thirteen co-worker interns effectively improving Jewish community and activity for UCSC campus body.

•Performed marketing duties such as: still photography, video production, illustrating digital ads, and outreach, taking and creating surveys, and maintaining Hillel’s online platforms.

•Participated in weekly Shabbat meal preparation, leading prayer and services, dinner, and event closing clean up.

•Served as a continuing paid marketing intern repeatedly for three consecutive quarters.

ADDITIONAL EXPERIENCE:

Nick’s Next Door, Los Gatos, California 11/2016 – 03/2017

Server

•Assist guests with making menu choices in an informative and helpful fashion.

•Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

•Appropriately suggested additional items to customers to increase restaurant sales.

•Accurately total, process, and collect payments from guests using the point-of-sale system handling money, processing credit and debit cards, making change and processing gift certificates.

Forthwright Oyster Bar & Kitchen, Campbell, California 7/2016 – 9/2016 Barback / Server

•Greeted patrons and took food and beverage orders.

•Cleaned bar and work area, and stock bar with alcohol, mixers, garnishes and related supplies such as ice, glassware, napkins, and straws.

•Fostered repeat business and a clientele of regular bar patrons.

•Accurately totaled, processed, and collected payments from guests using the point-of-sale system handling money, processing credit and debit cards, making change and processing gift certificates.

Hilton Worldwide, Scotts Valley, CA 5/2015 – 2/2016

Service Ambassador

•Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.

Terra Fresca Restaurant & Coffee Bar, Santa Cruz, CA 1/2014 – 9/2016 Student Lead

•Performed customer service in catered events and dining environments

•Furthered specialization in mixed drink and coffee preparation as barista

•Organized, set up, served, and reset catered events both buffet style and plated dinners

•Served food and beverages according to the nine steps of service in a fine dining environment • Shut down facilities independently three times a week

Starbucks, Los Gatos, CA 4/2013 – 1/2014

Barista

•Take orders and make coffee, tea, and other drinks to customer specifications.

•Operate cash registers and credit card machines.

•Field customer complaints or questions.

•Clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift.

•Maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management.

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