ADAM S. KELLEY

** ******* **. *******, ** *****

CELL 203-***-****

ac5s27@r.postjobfree.com

Project Management w/Safety

HIGHLIGHTS

Professional, organized, self-motivated, energetic and adaptable.

Varied yet accomplished background in project & operations management, customer service, information technologies, inventory & warehouse management, personnel management and safety protocols.

Military experience in operations, fleet operations, driver training, logistics, loss prevention, training & supervisory duties.

Strong computer, mechanical and electrical aptitude.

Skilled in Microsoft Word/Excel/Outlook/PowerPoint. Apple OS & Windows.

EXPERIENCE

The Hardwood Guys, LLC Sep 2015-Present

Senior Project Manager/Operations/Sales

Fairfield, CT (Statewide)

Proven track record in project management & worker supervision, including previous duties listed below.

Plans, bids, negotiates, develops, coordinates and directs multi-disciplined projects in a fast paced & time-sensitive environment.

Incorporates strong interpersonal, organizational, conflict management and planning skills into a developing client base.

High-volume call environment. Point of contact for calls, emails and all communications with customers and subordinates.

Accountable for multi-state, multi-driver driver dispatch and routing.

Directly delegates worker expectations and area of responsibility while assisting with high severity requests or issue escalations.

Responsible for overall supervision, compliance, safety & scheduling for 10 flooring crews, 2 project managers & 2 estimators.

Developed, Implemented and drove specific process improvements specifically to analyze metrics & increase efficiency/sales.

Tasked with daily reports, customer follow up, customer retention and reviews.

The Hardwood Guys, LLC Feb 2012-Sep 2015

Project Manager/Sales/Operations/Social Media Director

Fairfield, CT (Statewide)

Proven track record in flooring sales & Contract negotiations.

Independently bids, negotiates, plans and manages multiple projects in a fast paced environment.

Skilled in recognizing & eliminating safety hazards; while tracking root cause & implementing corrective action.

Daily interaction with customers on all stages of flooring projects ensuring customer’s needs.

Direct supervision, dispatch, training, compliance, scheduling and payroll for 10 professional installation crews.

Works directly with customers to budget, re-select appropriate product, upsell and assist with any new sales terms.

Strong phone skills and familiarity with CRM programs.

Daily interaction with active clients to ensure all communication is handled timely and efficiently.

Accountable for adhering to hiring policies while actively recruiting and hiring qualified subcontractors.

Regular on-site project management ensuring customer satisfaction and installer professionalism.

Responsible for online, digital and print marketing to establish new clientele.

Manages current job catalog and online presence via Social Media.

Empire Today LLC Nov 2009-Jan 2012

Installation Coordinator/Logistics & Warehouse Lead

North Haven, CT

Responsible for direct supervision of 33 professional flooring and carpet subcontractor crews in a faced paced environment.

Routes and dispatches daily assigned work to crews.

Proficient in operations multitasking with proven ability to manage numerous multi-faceted projects at once.

Accountable for adhering to corporate hiring policies while actively recruiting and hiring qualified subcontractors

Directly assists with high severity requests or issue escalations.

Developed, Implemented and drove specific process improvements.

Skilled in recognizing & eliminating safety hazards; while tracking root cause & implementing corrective action.

Strong customer service background: Daily interaction with the sales manager and customer service department personnel to ensure all customer issues are handled timely and efficiently.

Tasked with regular job site visits to customer homes ensuring customer satisfaction and installer professionalism.

Responsible for actively keeping all subcontractor certifications up to date and compliant with all local and state regulations

Information Technology Liaison.

Empire Today LLC Oct 2006-Nov 2009

Warehouse Manager/Safety & Logistics Coordinator

North Haven, CT

Promoted to Installation Coordinator position November 2009.

Skilled in recognizing & eliminating safety hazards in all departments.

Directs the day-to-day activities of the warehouse: Shipping, receiving, inventory management control, fleet operations, lift maintenance and third party operations/scheduling.

Accountable for multi-state, multi-driver driver dispatch and routing.

Proven abilities in operations, communication, data reporting, stocking, order picking, shipping and receiving.

Works with sales and customer service department to ensure all customer issues are handled efficiently.

Assigned as Safety Liaison: responsible for the health, safety, cleanliness and security of the work environment and personnel, resulting in our market winning the Safety Incentive Program for the last 11 quarters in a row.

Responsible for preparing all inventory, forklift and safety related reports and statistics on a daily, weekly and monthly basis.

Promoted to Certified Forklift trainer: Proficient in training and recertification of new and existing employees, which directly resulted in no forklift related accidents from 2006-2009.

Experience in contracting and scheduling freight operations.

Skilled in recognizing and eliminating safety hazards in the workplace; ongoing implementation of safety procedures in accordance with OSHA regulations.

Petra Construction Corporation Dec 2005-Oct 2006

Laborer/Carpenter/Equipment Operator

North Haven, CT

Expertise working with a wide range of construction materials, vehicles, and equipment; familiarity with building processes, from project initiation through completion.

Experienced in driving multiple construction related equipment: Forklifts, telescopic handlers, backhoes, boom lifts and scissor lifts.

Implements safety procedures/protocols for a safe, accident free and efficient job site.

Proven record of success working on residential and large commercial building projects valued in excess of $10M.

Petra Construction Corporation April 2004-Aug 2004

Laborer/Carpenter

North Haven, CT

Split dates: Interruption in employment due to Active Duty Military service in 2004-2005.

Experienced working with a wide range of construction materials, vehicles, and equipment.

Bridgestone/Firestone Service Center Jan 2002-Nov 2003

Manager of Front end/Tire sales

Branford, CT (Statewide)

Hired, trained & directly supervised a small staff of associates, while adhering to strict company standards.

EDUCATION

University of Phoenix

Associate of Arts, Information Technology

Information systems Management. Programming. Security.

LAN/WAN technologies. Web Design I & II.

Gateway Community Technical College

Engineering Studies

All standard courses taken towards degree: Auto-CAD, drafting, with general studies.

MILITARY

United States Army: Active Duty component (Kuwait-Iraq-Germany)

Aug 2004-Oct 2005

Tasked with direct involvement & planning of operations/safety/activities for troop Morale, Welfare and Recreation (M.W.R.) division, which supports over 25,000 soldiers, marines and airmen on base.

Supervised military personnel during various assigned duties: Weapons inventory/maintenance, weapons qualification, various fleet responsibilities, various equipment repair, IT installation/troubleshooting, driver training, and secure record keeping duties.

Numerous appointments/merits based on continued positive evaluations. Multiple recommendations from my peers. Recognized for service excellence

Involved in various electronic media and information operations.

United States Army: Reserve component

Feb 1995-Jan 2006

Supervised military personnel during various assigned duties: Weapons inventory/maintenance, weapons qualification, fleet maintenance, driver training, and secure record keeping duties.

Primary-Unit armorer: Responsible for operations within a secure supply room/weapons vault.

Rigorous FBI background check completed resulting in Military clearance being obtained.

One of three people cleared for unaccompanied weapons access.

Responsible for monthly inspection/inventory of sensitive & secure items including vehicles, weapons, munitions, and sundries.

REFERENCES

References available upon request.

Contact this candidate