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Arroyo Grande, CA

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Grover Beach, CA

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Arroyo Grande, CA

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Arroyo Grande, CA

ELIZABETH HERNANDEZ

Summary

I am a great multitasker when it comes to my surroundings. I have a great sense of urgency, my passion is to evolve myself and the people around me. Always like to keep my team members in training mode. I am great at solving issues around the work environment and if I can't will look for the right answer. Not afraid to ask for help. Skills

Natural Leader

Judgment and decision making

Bilingual

Trustworthy

Responsible

Active listening

Staff scheduling

Excellent customer service

Staff training and development

Mathematical aptitude

Motivated team player

Experience

Assistant Store Manager

Five Guys

Handled all scheduling for store shifts to ensure proper staffing at all times. Recruited, interviewed and hired individuals who demonstrated passion and dedication and would add value to the team.

Delivered excellent customer service by greeting and assisting each customer. Opened a new store location and assisted in recruiting and training new staff. Trained staff to deliver outstanding customer service. Processed credit and debit card payments and returned the proper change for cash purchases. Addressed customer inquiries and resolved complaints. Reorganized the sales floor to meet company demands. Maintained daily record of all transactions.

Worked closely with the district manager to formulate and build the store brand. Caregiver

Home Instead

Provide patient with help in and out of beds, bath, wheelchair, and with dressing and grooming. Care for patient by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Administer prescribed oral medications, under the written direction of physical or as directed with their personal care.

Plan, purchase, prepare, or serve meals to patients, according to prescribed diets. Company clients to doctors office or on other trips outside the home,. providing transportation, assistance, and companionship. Assistant Store Manager

Baja Fresh Mexican Grill

Train workers in food preparation, and in service, sanitation, and safety procedures. Compile and balance cash receipts at the end of the day or shift. Supervise and participate in kitchen and dining area cleaning activities. Resolve customer complaints regarding food service. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Record production, operational, and personnel data on specified forms. Assistant Store Manager

Jack In The Box

1720 17th St Apt 201, Oceano, CA 93445 C: 805-***-**** ac5s1a@r.postjobfree.com 07/2013 to 12/2013

Arroyo Grande, CA

Santa Maria, CA, United States

San Luis Obispo, CA, United States

20142014

Arroyo Grande, CA, United States

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Maintain food and equipment inventories, and keep inventory records. Schedule staff hours and assign duties.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable. Investigate and resolve complaints regarding food quality, service, or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Cashier

Mcdonalds

Receive payment by cash, check, credit cards, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Education and Training

Nursing

Allan Hancock College

Nursing

Cuesta College

Arroyo Grande High School

Languages

Spanish; advanced and fluent

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