Medical Customer Service
Resume:
Resume
UMA SUSAN S
E-mail: *****.*********.****@*****.***
Mobile: +965********
Objective:
Seeking a position in a renowned organization to utilize my abilities so that I will leave no stone unturned to carry out my assignments with fully sincerity and devotion.
Accomplishments:
Received several Customer commendations and retention.
Promptly answered telephone calls to reflect professional corporate image.
Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
Computer Skills:
Internet Explorer
MS Office
Professional Achievements & Training:
TMT
ECG
X-Ray
Assisting ECHO & Ultrasound
Profession Experience (5 years):
Front Office Coordinator and Technician
Family Hospital, Mathikere, Bangalore (2016 – Present).
Patient care.
Insurance Co-ordinator
Address queries in OPDs in case the staff in unable to deal with them
Prompt response to the queries of patients and their relatives with respect.
Secretary in Medical Administration.
Gulf Medical Center, Ajman, UAE (2013 – 2014).
Ward secretary.
Updating the clinicians regarding their schedules.
Follow up with appointment desk and confirm the same.
Extend secretarial assistants for doctors and departments.
Type the medical reports as per the medical report protocols.
Handling of reception.
X-Ray technician cum Receptionist
CHANRE Diagnostic Laboratory, Bangalore, India (2012 – 2013).
Handling of Reception.
Handling X-Ray, TMT, ECG, assisting Echo & Ultrasound.
Fixing appointments with patients.
Updating the clinicians regarding their schedules.
Handling of Reports.
X-Ray technician.
Anand Diagnostic Laboratory, Bangalore, India (2011 – 2012).
Fixing appointments with patients.
Handling X-Ray, ECG, TMT, Echo & Ultra sound procedures.
Handling patient’s reports.
X-Ray technician
Premier Sanjeevini Hospital, Bangalore, India (2010 – 2011).
Responsible for procedures of X-Ray.
Assisting in Echo & Ultra sound.
Educational Qualification:
Diploma in medical radiology technology.
SSLC from Seventh Day Adventist Pre-University College.
Personal Details:
Gender : Female
Marital Status : Single
Date of Birth : 29/03/1990
Languages Known : English, Kannada, Hindi and Tamil
Passport number : L1345005
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