Office Assistant, Receptionist, CSR
Resume:
Anita Henagan
Fairview Heights, IL 62208
Objective
To obtain a job that will allow me to utilize my extensive skills and broaden my horizons with a company that expects excellence of its employees and a dedication to teamwork.
Specialized Skills
Work well in high-pressure environment
Skilled with Microsoft Word, Excel, Outlook and Access
Detailed oriented person
Proficient with completing complex projects in a timely manner
Fast study of procedures and methods
Excellent communication skills with a professional demeanor
Work History
First Bank, Teller/Customer Service Representative, Belleville IL. Oct. 15-Present
Run teller drawer on a daily basis either from the drive-up window and/or front lobby.
Process retail and business customer financial transactions upon request.
Process water treatment bills for financial customers /non-financial customers.
Process vehicle registration permits for customers /non-customers.
Process property tax bills for /non-customers.
Process credit card payments, mortgage payments, lines of credit payments, and cash advances.
Cross sell financial products to retain customer/bank relationships.
FCB, Teller/Customer Service Representative, Swansea, IL, Sept 14-July 15
Run teller drawer on a daily basis either from the drive-up window and/or front lobby.
Process retail and business customer financial transactions upon request.
Process water treatment bills for financial/non-financial customers.
Process vehicle registration permits for FCB/non-FCB customers.8
Process property tax bills for FCB/non-FCB customers.
Process credit card payments, mortgage payments, lines of credit payments, and cash advances.
Cross sell financial products to retain customer/bank relationships.
First Illinois Bank, Teller/Customer Service Representative, East Saint Louis, IL, Dec 05-Sept 14
Run teller drawer on a daily basis either from the drive-up window and/or front lobby.
Process retail and business customer financial transactions upon request.
Process water treatment bills for financial/non-financial customers.
Process vehicle registration permits for First Illinois/non-First Illinois customers.
Process property tax bills for First Illinois/non-First Illinois customers.
Process credit card payments, mortgage payments, lines of credit payments, and cash advances.
Cross sell financial products to retain customer/bank relationships.
Associated Bank, Teller/Customer Service Representative, East Saint Louis, IL, Jul 01-Aug 04
Run teller drawer on a daily basis either from the drive-up window and/or front lobby.
Process retail and business customer financial transactions upon request.
Process TT & L payments from local businesses.
Process property tax bills for Associated Bank loan customers only.
Process credit card payments, mortgage payments, lines of credit payments, and cash advances.
Cross sell financial products to retain customer/bank relationships.
United States Post Office, Mail Processor, Saint Louis, MO, Sep 01-Jan 02
Processed incoming and outgoing mail.
Sorted incoming and outgoing mail.
Heavy Lifting Group team player.
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