STANLEY W. PETERSON

*** ***** ******

Hammond IN 46320

219-***-****

ac5rzq@r.postjobfree.com

OBJECTIVE: To obtain an Account Management / Sales position that will utilize my training, organizational ability and extensive experience in marketing, sales and customer service.

SUMMARY: Extensive experience in such areas as sales and territory development, price negotiation and customer service. Trained and supervised personnel; directed organizational planning; evaluated performance. Developed and presented training programs.

EXPERIENCE:

Acceptance Solutions Group, Chicago, IL – December 2017 to Present -Loan Officer – Responsible for making outbound calls and taking inbound calls to new customers and return customers assisting with the application process. Inform customers of loan requirements.

FMS Ceannate Corp, Rosemont, Il - April 2017 to November 2017- Default Resolution Specialist – Responsible for taking inbound and making outbound calls to borrowers that have student loans that are in default. Assist borrowers in resolving their obligations thru voluntary methods. Explain various programs available use financial information obtained from borrower to make program recommendation and enroll borrower in appropriate program.

HinesKoteiLLC, Atlanta, GA – January 2015 to Present – Personal Assistant to DR. Candace Kotei and DR. Enoch Kotei.

GoHealth, Chicago, IL - September 2013 to December 2014 - Licensed Insurance Agent - Responsible for selling Individual Health Plans to inbound phone callers, provided plan recommendations, qualified customers for possible tax credit (Affordable Care Act). Completed enrollment for clients that were eligible to purchase Health Insurance thru the Federally Funded Market Place. Achieved a 40% conversion rate and a consistent QA rating of 98%.

Enova Financial, Chicago, IL - Customer Support Representative - August 2012 to August 2013 - Responsible for outbound and inbound phone calls to potential customers for short term loans. Assisted with product recommendation and completion of applications. Maintained a high level of call activity and achieved consistent QA rating of 95%.

Uzziel LTD., Matteson, IL - Senior Consultant - May 2009 to July 2012 - Work with small and medium size companies as a sales consultant, developed sales strategies, account management programs, assisted in achieving a higher level of customer satisfaction. Implemented tele-prospecting and other day to day sales activity for clients.

Flying J Corporation/Transportation Alliance Bank (Wholly Owned Subsidiary of Flying J Corporation) Gary, IN.

Financial Service Associate - May 2007 to February 2009 - Responsible for sales development and relationship building and retention of customers. Sold full range of products including: Lines of Credit, Fleet Fuel Cards, Payroll Services, Business Bank Accounts, Corporate Bank Account, Account Receivable Financing. Responsible for prospecting, sales presentations, quota achievement and customer service. Consistently met and exceeded sales quota.

DIAMOND DETECTIVE AGENCY, Chicago Heights, IL - Sales Associate - January 2004 to May 2007 - Sold security guards services to organizations in Illinois and Indiana. Responsible for developing new business also account and territory management. Developed and implemented a tele-prospecting strategy.

PROFFESSIONAL CONTROL CORP./Rolling Meadow, IL -Inside Sales Representative - October 2000 to December 2003 - Sold professional Information Technology Services (application development, system integration)

Responsible for developing business in new and existing accounts. Worked with subject matter experts to develop project scope and proposals.

COMDISCO, INC. Rosemont, Illinois - Inside Sales Representative - November 1997 to October 2000

Sold Business Continuity Services (disaster recovery) into the Information Technology areas of companies. Qualify prospects and needs; determine customer's IT environment and mission critical applications. Coordinate all day-to-day activities to include prospecting, making technical sales presentations, and after-sale account service management. Work with internal specialists to determine prospect/customer requirements (telecommunications, hardware platform, applications, etc.).

PLATINUM TECHNOLOGIES / Lisle, Illinois - Inside Sales Representative - 1995 to 1997

As contact person, coordinated the sale of advanced software tools that facilitate the increase of performance and reliability of Relational Database Management Systems (RDBMS). Finalized contracts. Identified qualified prospects, provided proposals, initiated long-term sales/service relationships; coordinated efforts of follow-up consulting team.

HEWLETT - PACKARD / Chicago, Illinois - Inside Sales Representative - 1989 to 1995

Generated leads, ascertained customer needs and made presentations at product fairs and user groups.

Developed partnerships with software developers to increase marketability to vertical markets.

Ranked 3rd in nation for HP 3000 mini computer sales with 170% of quota.

Member of the Achievers Club. Consistently met and exceeded quota for 5 years.

EDUCATION: INDIANA UNIVERSITY / Bloomington, Indiana

Business Administration Curriculum

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