Test Cases Engineer
Resume:
PREETHI SATHYAN
*******.*******@*****.***
Work status : GC-EAD
Summary
Around 7 years of professional experience in Quality Assurance and Software testing. In depth knowledge of Software development life cycle, testing methodologies. Proficient in System, Functional and Regression testing of Client/Server and Web Based applications. Hands-on experience with diverse testing tools like QTP, Test Director/Quality Center and Selenium.
Specific Expertise
Involved in implementing QAStandards, Guidelines and Regulations in large project environments.
Used Agile and Waterfall models of SDLC.
Expertise in Test Summary Reports and Defect Tracking
Experienced with Black Box testing.
Excellent communication, interpersonal, intuitive and analytical skills
In-depth knowledge of all QA Phases that include Manual, Functional, System, Unit, Integration, End-to-end, Business Process testing.
Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test caseson the basis of product releases features, client’s requirements and related technical documents.
Expertise in manual testing and in automation testing tools like Quick Test Professional.
Hands on experience in testing of Web based and Client/Server Applications.
Extensive use of bug tracking tools like Test Director.
Hands on experience in Software Development Life Cycle (SDLC).
Led, managed and motivated teams.
Dynamic and assertive team player with a strong inclination to improve and optimize process development and implementation.
Have worked in Human Resources system.
Hands on experience in Mobile Testing.
Technical Skills
Testing Tools QuickTestPro9.5/9.2, Quality Center 9.0,
Platforms MS-DOS, Windows 95/98/2000/NT/XP, Unix
Languages C, C++, VB Script, TSL, Visual Basic, .Net, SQL, PL/SQL, ASP
Internet Technologies VBScript, JavaScript, XML, HTML
Database Technologies Oracle8i/9i,MS-SQLServer2008/2012,WinSQL6.0,AS/400,iSeries,LAN,SQL
Others MS-Word, MS Excel, MS-PowerPoint
Professional Experience:
S.No
DESIGNATION
DURATION
EMPLOYER
1
QA Analyst
From Jan'2017 to Oct'2017
PSI Services LLC, Glendale,California
2
Senior Test Engineer
From May’2014 to Dec'2015
Aon Hewitt Pvt Ltd, Chennai
3
Senior Test Engineer
From Feb’2012 to April’2014
SI Systems,
Chennai
4
Test Analyst
From May’2011 to Nov’2011
VST Consulting Inc.
(Client [State Farm Insurance Corp, USA])
5
Test Analyst
From May’2010 to Apr’2011
VST Consulting Inc.
(Client [Barclays Capital Inc, USA])
6
Test Engineer
From Nov’2009 to May’2010
VST Consulting Inc, NJ, USA
1. PSI Services LLC, Glendale,CA
QA Analyst
Jan'2017-Oct'2017
Description:PSI [ (Psychological Services Inc) ]provides worldwide testing solutions to corporations, federal and state government agencies, professional associations, certifying bodies and leading academic institutions. PSI offers a comprehensive solutions approach from test development to delivery to results processing, including pre-hire employment selection, managerial assessments, licensing and certification tests, distance learning testing, license management services and professional services.
Licensure Certification:
As QA Analyst, I QA exams that are new as well as those that are republication of an old test. The main objective is to verify and ensure that the entire QA cycle for exams go smoothly from start to the end. Before starting the QA process, we verify that the staging environment on which QA is being performed has a complete copy of the exam from production.
Working in release management too, involving build deployments and environment bounces. Also running portion equivalencies for the changes to effect in production.
Responsibilities:
Functional and regression testing of the web based application..
Creation, Execution and documentation of manual / automation test cases (end to end) for the application testing.
Documented test cases and expected results.
Complete Manual & Automation Testing of the application under test (AUT).
Regularly interacted with Developers to discuss various problems and issues.
Works with the Project Manager and other technical leaders to establish time lines and agree on a Quality Assurance plan.
Attending status calls and business calls.
Involves in Production Deployments and performed Smoke testing on production.Analyzed Results with Business Analysts.
Tested New Features and their impact on existing functionality before each release.
Use JIRA to log and track defects.
Performed mobile testing.
Executed SQL Queries to verify the score report and candidate responses from the backend
As a part of release management involved in build deployments and environment bounces.
Performed mobile testing using BrowerStac tool.
Environment: J2EE, Windows XP, IE9,Firefox, JIRA, SQL Server 2014, BrowserStac,Java, HTML, P UI, AGILE, SQL 2014,Selenium,TestNG,Javacript,RESTAPI
2.Aon Hewitt, India
Sr.Test Engineer
May'2014-Dec'2015
Description: UPoint will provide users with an online single point of entry to many key areas of importance such as Pay, Time off balances, Job and Career, Life Events Checklists, Personal Data, Medical, Dental, Prescriptions, Vision, 401(k), Life Insurance, Leaves of Absence, Training Opportunities, and many others. UPoint also alerts you to actions you may need to take such as adding a baby as dependent to your health insurance or updating your beneficiary information.
In addition, user will be able to utilize UPoint to perform a number of self-service options from the privacy of your computer such as updating a change of address, telephone or mobile phone number. Self-service options continue to grow in popularity as it is more convenient, quicker and easier to use self-service over the traditional paper process. Plus, your self-service transactions are routed automatically for approval and during the routing process you will be provided with follow-up reminders as appropriate and a record of the transaction as well. As an added feature, the UPoint employee portal is efficiently designed with a number of easy ways to find links that will take users directly to many of vendors of various services.
Even if user do not have a need to make a change or update your records, the UPoint employee portal will also serve as a communication link in helping to keep user informed of updates to policies or benefits and other key messages.
Responsibilities:
Analyzed the business requirements and wrote Test Strategy and Test Plan.
Involved in System testing and exploratory testing.
Exploratory testing involves testing of certain change managements that involve additional analysis and effort.
Documented test cases and expected results.
Regularly interacted with Developers to discuss various problems and issues.
Prepared the test data for both positive and negative testing to assess the business flow in the application.
Analyzed Results with Business Analysts.
Tested New Features and their impact on existing functionality before each release.
Used HPQC to log and track defects.
Performed mobile testing.
Created test cases executed and recorded results of test cases using QualityCenter.
Environment: Liferay, J2EE, Windows XP, IE9,Firefox,Portal, Mobile Devices ( IPad, I-phone – Mobile Testing), Quality Center 10,QTP.
3. SI Systems, India
Senior Test Engineer
Feb'2012-May'2014
Description :Contact Centre and Agency Management System (CRM Solution)
The IT solution implemented in this project for the customer is an all-encompassing CRM solution which will provide a complete 360 degree view of customer and help them meet their objectives and set new standards in the industry in area of sales, marketing and customer servicing.
Responsibilities:
Analyzed the business requirements and wrote Test Strategy and Test Plan.
Involved in System testing and Exploratory testing.
Exploratory testing involves testing of certain change managements that involve additional analysis and effort.
Extensively worked on LOTUS for bug reporting and tracking. Have tracked many applications, environmental as well as queue issues.
Documented test cases and expected results.
Expertise in writing and executing SQL Queries.
Regularly interacted with Developers to discuss various problems and issues.
Prepared the test data for both positive and negative testing to assess the business flow in the application.
Participated in various meetings and discussed Enhancement and Modification Requests.
Analyzed Results with Business Analysts.
Tested New Features and their impact on existing functionality before each release.
Regression testing was performed by running VB test scripts in QTP.
Environment: J2EE, DOORS, LOTUS, IBM DB2 Command Editor, Oracle 8i, Windows XP,QTP 10.
4. StateFarm Insurance, IL
Test Analyst
May'2011-Nov'2011
Description:ECS (Enterprise Claims System) program is re-architecting the world’s largest property and causality claims system and adding new functionality to the claims suite of automation tools. This is one of the largest and most complex endeavors ever undertaken at State Farm. The new system automates claim handler tasks and certain claim payments and allow any claims to be processed by any claim handler/representative, anywhere at any time. As system test executioner I have worked on both auto and fire claims. I have worked extensively with Medical bills that involves communication with external vendor (HCAI). Similarly I work on Glass scenarios that also involved communication with external vendors for the postage of bills as per scenarios (Vendors for Glass: US: Lynx and Canada: Belron / Nutech). Glass scenarios include glass replacement or repairs in auto (Glasses here refer to window glass as well as wind shield). The function of Bill Management Glass application was to systematically receive, review, autopay and trigger the creation of a claim for appropriate auto glass. Before each release the whole application will be regression tested. The defects from regression testing are marked with appropriate priority, assigned, tracked, re-tested and closed before providing signoff.
Responsibilities:
Analyzed the business requirements and wrote Test Strategy and Test Plan.
Involved in System testing and Exploratory testing.
Exploratory testing involves testing of certain change managements that involve additional analysis and effort.
Exploratory testing involved interaction with Ca&P, developers and FIT testing team.
Extensively worked on LOTUS for bug reporting and tracking. Have tracked many applications, environmental as well as queue issues.
Documented test cases and expected results.
Expertise in writing and executing SQL Queries.
Regularly interacted with Developers to discuss various problems and issues.
Prepared the test data for both positive and negative testing to assess the business flow in the application.
Participated in various meetings and discussed Enhancement and Modification Requests.
Analyzed Results with Business Analysts.
Tested New Features and their impact on existing functionality before each release.
Environment: J2EE, DOORS, LOTUS, SQL Server 2008, Oracle 8i, Windows XP.
5. Barclays Capital Inc, NJ
Test Analyst
May'2010- March'2011
Description:Barclays Capital is a World Leading Investment bank. It delivers world-class integrated solutions, which include strategic advisory capabilities and management expertise. Barclays Capital provides financing and risk management services to large companies, institutions and government clients. It is a primary dealer in U.S. Treasury securities and various European Government bonds.
TMS-VIPER Migration: The primary objective of the migration of trade flows from TMS (IBM mainframe) to VIPER (J2EE) was to enable decommission IBM Mainframe to capture contract savings estimated at 40M. The decommissioning had a “hard date” that coincided with the contract renewal deadline.
Test Strategy Overview:Full production parallel and automated comparison resulting in no variance or explainable variance was the primary strategy of testing. The eleven front-office trade flows were migrated from TMS to VIPER in two waves. Testing was conducted in two waves corresponding to the migration. The front–offices in the first wave moved through testing to production followed by the front offices in the second wave. Wave 1 consisted of trade flows from five front offices that pass Equity and Option products.
Wave 2 consisted of six front-office trade flows with Fixed Income products. VIPER actually supported Convertible bonds but not Corporate or Municipal bonds. For each wave, front office interface flows were development tested, integration tested, acceptance tested and regression tested. Each phase of testing had its own exit criteria.
Responsibilities:
Responsible for maintaining test cases and test scripts for the application using Quality Center.
Tracked, maintained the test documents and reported bugs using Quality Center.
Documenting the Test results, Test execution status, test reports using Quality center.
Reported the issues in Quality center with priority and severity.
Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
Interacted with Business Analysts, Developers and End-Users to design detailed test plan document for application testing.
Provided assistance to team members to clarify functional and technical difficulties.
Interacted with developers to follow up on defects and issues.
Participated in various meetings for Enhancement and Modification Requests.
Conducted weekly status meeting with team members and coordinating with teams for the progress of the work done in application.
Performed RTM (Requirement Trace ability Matrix) to ensure all requirements are covered.
Tested New Features and their impact on existing functionality before each release.
Executed test cases before and after bug fixes for each build for User acceptance testing.
Provided feedback to the developers and the QA team on top priority issues.
Actively participated teammeetings and walkthroughs.
Environment: Quality Center9.2, JSP, J2EE, IE 6.0, Unix, Windows 2000, Oracle 9i, DB Artisan, JIRA.
6. VST Consulting Inc,NJ
Test Engineer
Nov'2009-May'2011
Description: Galaxy is an intranet based E-com web application. This application comprises of various modules such as Order portal and Back-office. The customers through the search toolbar can search for required products. And the searched products can be placed for order through the order portal module.
On placing orders various modules tested are:
On clicking the required product, certain features of the product like product dimensions, product features and customers review will appear.
Option to change the quantity of product.
Add to cart options with provisions such as one-time delivery or free 2-day shipping facilities and other offers.
Edit cart options.
Proceed to checkout by proving the shipping address, billing address and payment details.
Back office module is used to keep track of purchase information.
From testing perspective note structure and electronic e-mail generation were tested. Electronic mails get generated on shipping confirmations to the customers. Promotions and new offers/deals get automatically send to customers.
Responsibilities:
Used QualityCenterto organize and manage all phases of the software testing process, including planning tests, executing tests and tracking defects.
Created test cases executed and recorded results of test cases using QualityCenter.
Developed and Documented Test scenarios and Test cases in Quality Center in accordance with the Business Requirements Documents and the Functional Requirements Specification documents.
Tested New Features and their impact on existing functionality before each release.
Checked the data flow through the front end to backend and used SQL queries, to extract the data from database.
Ran manual tests in QC and “passed” them in the “Test Lab”.
Identify and log defects found during testing.
Performed RTM (Requirement Trace ability Matrix) to ensure all requirements are covered. Reported Defects in Test Director/Quality Center.
Used Check Points, Output Values, Recovery Scenarios, and Regular Expressions extensively in QTP.
Worked on both Expertview and Keywordview in QTP.
Environment: J2EE, DB Artisan, Quality Center 9.0, QTP 9, Oracle 8i
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