Administrative Assistant

NICOLE FITCH

**** ****** **, ***** **** BEACH, FL 33408 H: 772-***-**** ******.******@*****.***

Goal- oriented Administrative Assistant with experience in running a busy Physical Therapy office . Highly motivated team player committed to delivering consistent quality, interpersonal communication and organization skills to successfully run a office smoothly. Ability to multi-task in stressful environments

Proficient in Microsoft Office

Organized and detail oriented

Deadline driven

Excellent Customer Service

Strong Integrity/ Communication

Documentation and control

Business correspondence

Administrative Assistant, 05/2015 to Current

ON-SITE PHYSICAL THERAPY – NORTH PALM BEACH, FLORIDA Administered all incoming calls, patient and doctor inquiries Collecting information and maintaining patient data base Utilizing medical insurance to verify and register patients Confirmed proper authorization obtained for all patients Scan and document all patient records and pertinent Organize and schedule all appointments for patients and Physical Therapist Scheduled patient admissions and discharges

Prepare designated routine task that improve patient mobility, relieve pain and prevents or lessens physical disabilities

CARETAKER/ ONCOLOGY NANNY, 04/2014 to Current

Nolin Family – NORTH PALM BEACH, FL

Communicating and coordinating with Primary Care Physician, Oncologist and other medical staff. Obtaining and helping organize medications, equipment and other supplies Helped coordinate visits

Performed various duties, among which; preparing, serving, and feeding meals P S

S

W H

Maintained a clean and healthy environment for the children Supervised all extra- curricular activities

Worked on developing social skills

PATIENT REPRESENTATIVE/ LEAD TECHNICIAN, 03/2011 to 01/2014 GINA'S PHYSICAL THERAPY – JENSEN BEACH, FL

Administered all incoming calls, patient and doctor inquiries Confirmed proper authorization obtained for all patients Collecting information and maintaining patient data base Prepare necessary letters and documents

Filing, receiving and sending incoming and out-going patient records Assist Physical Therapist in a Physical Therapy/ Rehabilitation setting. Prepare designated routine task that improve patient mobility, relieves pain and prevents or lessens Physical Therapy disabilities.

Skillfully developed departmental goals, objectives, standards of performance, policies and procedures. Performed monthly inventory and maintained office and medical supply counts. Responsible for training new employees

Reviewed documentation for compliance with requirements and accuracy of information. High School Diploma:

Western High School - Parma, MI

COLLEGE PREP

E

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