Kelly M. Hester
***** ********* ***** **********, ******* 30004
************@*****.*** 703-***-****
Executive Assistant
Meeting Planning Sales & Marketing C-Level Support
Over 18 Years’ Experience
Extremely Organized
Multi-task Oriented
Trustworthy
Ability to Motivate People
Effective Communicator
Professional Experience
HALYARD HEALTH ALPHARETTA, GA 2016 - 2017
Halyard Health, formerly Kimberly Clark Healthcare, is a medical manufacturer. Operating 11 global manufacturing facilities with 12,000 employees worldwide. Generates $1.7 billion in net revenues.
Digital Marketing Manager II - Contractor
Key Achievements:
Project Manager for Skutopia data gathering for Product Information Management (PIM)
Organize and attend product photoshoots for e-catalog and PIM
Executed image projects in PIM
Organized and scheduled PIM training sessions for Global Strategic Marketing and Product Managers
Weekly Global Packaging System reporting into PIM
Manage PIM mailbox, respond to requests from internal and external customers and vendors
Attend Global Packaging System/ESKO transition meetings
AVAYA, INC. ALPHARETTA, GA 2000-2016
Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking.
13,000 employees $4.1 Billion in Revenue #101 on Forbes List of Private Companies
Executive Assistant to Executive VP of Commercial Sales and Executive VP of Government Sales-$700M Quota
2008-2016
Key Achievements:
Supported Executive VP of Federal Government Sales (Department of Defense and United States Dept. of Agriculture) $250M yearly quota, 50 sales associates
Supported Executive VP of Commercial Sales (Dell, Delta Airlines, Home Depot, Cox) $450M yearly quota, 150 sales associates, 11 state territory
Provided support to 200 sales associates-confirmed customer meetings, ordered marketing materials
Maintained Outlook calendars, coordinated all travel arrangements, conference and video calls, internal and external meetings for both Executive VPs
Obtained and presented materials for meetings in advance, ensuring executives were prepared and reduced potential for unexpected revelations at meetings
Worked closely with marketing managers on sales initiatives to increase revenue
Coordinated and attended quarterly branch golf tournaments including customers, sales kick-off meetings and quarterly business reviews with Avaya CEO
Worked closely with vendors, hotels, operations, human resources and finance managers
Managed confidential HR projects which included salary and talent reviews, organization structure changes and workforce reductions for both Executive VPs
Handled on-boarding of new employees to include obtaining computer, phone, IT accounts and office space to ensure new employees were fully productive on day one
Prepared and distributed weekly Salesforce reports for both Executive VPs
Well versed in Coupa (purchasing) and Concur (expense and travel) applications
Prepared, reviewed and approved expense reports
Excellent liaison between customers and Executive VPs
Coordinated bi-monthly sales blitz to increase revenue
AVAYA, INC. HERNDON, VA 2002-2008
Executive Assistant to Global Executive VP of Sales
Key Achievements:
Managed the day-to-day activities of executive, to include accurate Outlook calendar administration, making complex domestic and international travel arrangements, preparing and distributing detailed communications, enabling executive to focus on running the business
Responsible for administrative procedures within organization, including purchasing, recruiting, hiring, time reporting, expense vouchers and training
Provided support to 100 sales associates-ordered business cards, marketing materials and Avaya logo shirts
Coordinated and attended off-site recognition events, 3 day sales meetings in Raleigh/San Antonio/Miami/New Jersey, training and yearly global sales kick-off meetings in Las Vegas and New Orleans
Worked with finance manager to obtain quotas for sales force
Evaluated sales funnel on a weekly basis and provided feedback to Executive VP and Sales Directors
Obtained all performance evaluations and scheduled face to face meetings for VP twice per year
AVAYA, INC. NORCROSS, GA 2000-2002
Executive Assistant to Executive VP of Sales
Key Achievements:
Responsible for administrative procedures within organization, including purchasing, recruiting, hiring, time reporting, expense vouchers and training
Provided support to 100 sales associates-arranged sales training, obtained purchase orders for invoices, booked air and hotel for sales conference, maintained organization charts
Maintained Outlook calendars, made travel arrangements, coordinated recognition events & training
Prepared weekly sales forecast
Worked with finance manager to obtain quotas for sales force
Evaluated sales funnel on a weekly basis and provided feedback to Executive VP and Sales Directors
Obtained all performance evaluations and scheduled face to face meetings for Executive VP twice per year
Planned and attended open house for new office, retirement party and yearly global sales kick-off meeting for 5000 employees in Las Vegas
Nominated for and awarded Achiever’s Club trip to Rome, Italy in 2001
LUCENT TECHNOLOGIES NORCROSS, GA 1997-2000
Administrative Assistant to General Manager of Atlanta Call Center
Key Achievements:
Provided support to 300+ associates-submitted payroll, ordered business cards and office supplies
Prepared all expense vouchers and accounts payable on a monthly basis, point of contact for training rooms, assisted with on-boarding new employees
Coordinated quarterly recognition events for 300+ associates, management meetings and internal training
Responsible for payroll of 300+ associates
Coordinated all travel arrangements for management associates
Prepared effective presentations
Built strong relationships with peers, hotel and conference vendors
Supported finance manager with special projects
Education
Bachelor of Science in Organizational Management
Covenant College, Lookout Mountain, GA 2002