Whitney Burnett

**** ********** ** #***

Oxon Hill, MD 20745

240-***-****

ac5ryi@r.postjobfree.com

Objective:

To obtain a position in an office friendly environment, where I can utilize my excellent customer service and clerical skills as a Front Office Receptionist.

Education:

Fortis College - Landover, MD Graduated June 2014

Certificate of Completion - Medical Assistance

Watkins Mill High School Graduated June 2001

Overview:

Excellent customer service skills, work well independently or team environment, manage the front office/ reception area, experience with a multi-line phone system, strong clerical experience.

Software Knowledge:

Microsoft Word, Excel, & Outlook

Experience:

Receptionist

Wellness Corporate Solutions- Bethesda MD July 2016 – Current

Greeting clients, answering the telephones, checking voicemails, checking daily emails.

Scheduling appointments for clients, managing the reception area, maintaining the kitchen area.

Scheduling meetings for clients, arranging catering for client meetings.

Unit Secretary September 2015 – July 2016

MedStar Southern Maryland Hospital– Clinton MD

Answer the switchboard (Avaya), patient room calls, take messages for RN’s and patients. Oversee supply rooms/replenishment and patient room bedding requests. Responsible for typing daily shift assignments for techs and nurses. Monitor the nourishment kitchen. Assist with patient admissions/discharges/ transfer information.

Medical Office Receptionist

Moshedi Eye Center – Lanham, MD March 2014 – July 2014

Answered phones, scheduled patient appointments/ follow-ups, filed patient medical charts and insurance verifications. Consulted with physician to verify patients concerns & referrals. Maintained a clean and organized front desk reception area.

Receptionist/Cashier

Ourisman Chevrolet - Marlow Heights, MD September 2008 – April 2013

Answered phones, processed customer payments, provided clerical assistance to service managers, ordered company supplies and performed customer surveys.

Receptionist

ReMax Allegiance - Washington, DC April 2003 – September 2008

Answered phones, maintained office equipment, prepared mailings and shipments.