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Microsoft Office Customer Service

Location:
Coral Gables, FL
Posted:
June 06, 2018

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Resume:

Vanessa Tercero

**** ********** ** **** ***

Miramar, FL 33025

Cell: 954-***-****

ac5rx9@r.postjobfree.com

Objective: Seeking a full time position that assures full utilization of my skills sets and in depth knowledge of Apartment Management, Condo Conversion Management, Accounts Receivable and Sales.

Education

American Senior High School, Miami Lakes, FL

High School Diploma 1994

Work Experience

Beachfront Realty Inc

18502 Biscayne Blvd Suite 2205

Aventura, FL 33160

305-***-****

Responsabilities:

The use of Microsoft Office is a required

Verbal and Professional Image is required at all times

Computer Literate, Research, Marketing

Receive and make phone calls, faxes, filing

Run credit reports

Help agents with program

The use of Matrix

Computer Literate

Scheduling confirming appointments

Excellent customer service skills

Presidio Realty/ Concierge May 2006 – June 2015

2436 Centergate Dr.

Miramar, FL 33025

954-***-****

954-***-****

Responsibilities:

The use of Microsoft Office is a required

Verbal and Professional Image is required at all times

Computer Literate, Research, Marketing

Use FedEx, UPS, Postal Service, and couriers.

Order office supplies

Take care of homeowner complains

Receive and make phone calls, faxes, filing and mailing

Make reservation for homeowner for clubhouse

Provide customer service to homeowner

Collecting bills payout invoices.

Scheduling confirming appointments

Excellent customer service skills

Leasing Agent/Sales Assistant

Aventine at Miramar Condos

2436 Centergate Dr

Miramar, FL 33025

954-***-****

Responsibilities:

Showing Apartment Homes

Renting Apartment Homes

Processing Applications for Prospects

Working Renewals, starting 120 days out

Typing Leases for all of my move-inns

Walking my rented apartments before move in

Filling out work orders for all residents that call or walk in

Receive and make phone calls, faxes, filing and mailing

Use FEDEX/UPS-any shipment

Order office supplies

Explain to them all prices, Incentives and Amenities of the Property.

Follow up with renters from the moment they fill out a welcome card

Find Comparables in the market

Make and receive phone calls to new prospects interested in buying a Unit.

Scheduling confirming appointments

Excellent customer service skills

Skills

Bilingual (Spanish- English)

Marketing/Research on the web

Microsoft Office 2003, 2007

Typing speed skill is up to 50 G wam

Computer Classes taken: Intro to Visual Basic (Microsoft Visual Studio)

Microsoft Office 2003 (Power Point, Excel, Word, Outlook)

Microcomputer (Microsoft Office 2007)

References Available Upon Request



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