Microsoft Office Customer Service
Resume:
Vanessa Tercero
Miramar, FL 33025
Cell: 954-***-****
*******.**********@*****.***
Objective: Seeking a full time position that assures full utilization of my skills sets and in depth knowledge of Apartment Management, Condo Conversion Management, Accounts Receivable and Sales.
Education
American Senior High School, Miami Lakes, FL
High School Diploma 1994
Work Experience
Beachfront Realty Inc
18502 Biscayne Blvd Suite 2205
Aventura, FL 33160
Responsabilities:
The use of Microsoft Office is a required
Verbal and Professional Image is required at all times
Computer Literate, Research, Marketing
Receive and make phone calls, faxes, filing
Run credit reports
Help agents with program
The use of Matrix
Computer Literate
Scheduling confirming appointments
Excellent customer service skills
Presidio Realty/ Concierge May 2006 – June 2015
2436 Centergate Dr.
Miramar, FL 33025
Responsibilities:
The use of Microsoft Office is a required
Verbal and Professional Image is required at all times
Computer Literate, Research, Marketing
Use FedEx, UPS, Postal Service, and couriers.
Order office supplies
Take care of homeowner complains
Receive and make phone calls, faxes, filing and mailing
Make reservation for homeowner for clubhouse
Provide customer service to homeowner
Collecting bills payout invoices.
Scheduling confirming appointments
Excellent customer service skills
Leasing Agent/Sales Assistant
Aventine at Miramar Condos
2436 Centergate Dr
Miramar, FL 33025
Responsibilities:
Showing Apartment Homes
Renting Apartment Homes
Processing Applications for Prospects
Working Renewals, starting 120 days out
Typing Leases for all of my move-inns
Walking my rented apartments before move in
Filling out work orders for all residents that call or walk in
Receive and make phone calls, faxes, filing and mailing
Use FEDEX/UPS-any shipment
Order office supplies
Explain to them all prices, Incentives and Amenities of the Property.
Follow up with renters from the moment they fill out a welcome card
Find Comparables in the market
Make and receive phone calls to new prospects interested in buying a Unit.
Scheduling confirming appointments
Excellent customer service skills
Skills
Bilingual (Spanish- English)
Marketing/Research on the web
Microsoft Office 2003, 2007
Typing speed skill is up to 50 G wam
Computer Classes taken: Intro to Visual Basic (Microsoft Visual Studio)
Microsoft Office 2003 (Power Point, Excel, Word, Outlook)
Microcomputer (Microsoft Office 2007)
References Available Upon Request
Contact this candidate