drafting, quality controller. sales representative, field estimator
Resume:
v
Date of Birth: September *, ****
Age: ** years old
Place of Birth: Davao City, PH
Sex: Female
Civil Status: Single
PERSONAL SUMMARY
A highly motivated, organized, and articulate person who is also adept at managing sensitive situations. With a proven ability to deal with all aspects of front office duties and able to handle competing demands professionally and effectively. Speaks Filipino and English Languages, and proficient in using Microsoft Office. Currently looking for a position in a company that provides individual growth. Customer Service Representative Oct 2017-2018
ALORICA EGS, Matina Davao City, Philippines
Responsible for handling a wide range of incoming calls, and also in charge of resolving all interactions positively and to the customers complete satisfaction.
Responding appropriately to customers questions and comments.
Screening calls, and handling “insistent” callers.
Keeping accurate records of discussions with the customers.
Undertaking general administrative duties like filing, photocopying, and opening mail.
Draftsman/Field Estimator/Quality Controller/Secretary Mar-Sept 2017 3E-R Interior Furnishing,
St. Jude Buhangin, Davao City, Philipines
Draftsman 2016-2017
Mountain Haven Development Inc.
Bugac Ma-a, Davao City, Philippines
PERSONAL INFORMATION
KNOWLEDGE OF:
Greeting visitors
professionally
Screening phone calls
Multi-tasking
Administrative tasks
Office safety procedures
Complaint Procedures
Relationship Building
Customer Service
Secretarial Duties
Microsoft Outlook, Word,
PowerPoint, and Excel
Basic AutoCAD drafting
Sketch Up Software
Time management
GENEVIEVE VILLAVER
*****************@*****.***
PERSONAL SKILLS
Friendly & helpful
Adaptable & Attentive
Well-mannered
Articulate & Efficient
Energetic
Interpersonal Skills
Fast learner
EXPERIENCE
EDUCATION BACKGROUND
Tertiary Education: University of Mindanao 2009 - 2011 / Undergraduate Bachelor of Science in Architecture and Fine Arts
Matina Gravahan, Davao City
Core Competency Learning Center 2012 / Graduate
Bonifacio Street, Davao City
AMA Computer Learning Technology
2015-2017 / Graduate
McArthur Highway, Matina, Davao City
Secondary Education: Davao City National High School 2005 – 2009 F. Torres Street, Davao City
Elementary Education: Magallanes Elementary School 2000 – 2004 A. Pichon Street. Davao City
SEMINAR AND TRAININGS
Junafe V. Turtosa Bookkeeper PhilSaga Mining Company Panacan Road, Davao City, Philippines
CHARACTER REFERENCE
Front desk and Receptionist Skills Training and Seminar 2013-2014 Davao City, Davao del Sur, PH
Housekeeping Skills Training 2013
Davao City, Davao del Sur, PH
Food and Beverage Skills Training 2012
Davao City, Davao del Sur, PH
National Service Training Program 2011-2012
University of Mindanao, Davao City, PH
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