Social Media Customer Service

Danielle H endricks

**** **** ** ****** ****** #*89 • S acramento, California • 9 5833

CELL 916-***-**** • E -MAIL ****************@*****.*** EDUCATION Bachelor of Arts O rganizational Communications/ Marketing – April 2017 George Fox University, Newberg, OR 97132

SKILLS Microsoft Office Brand Management Website Management Strategic Marketing Social Media Professional Writing Customer Service Public Speaking Creative Writing

EXPERIENCE Beazer Homes- Sacramento, CA

New Home Information Manager

November 2017- Present

In charge of handling all incoming leads who are interesting in buying homes from Beazer, in charge of maintaining and developing the entire division website and posting all social media, create marketing strategies and promotions for the company, create brochures and flyers, in charge of keeping track of sale patterns to correctly market the homes

American Pacific Mortgage- Roseville, CA

Corporate Front Desk Administrator

July 2017- November 2017

Answer phone calls and assist clients to the right departments. In charge of organizing and maintaining the meetings scheduled for all conference rooms in the corporate building. Compose and send out daily and weekly emails for all employees as well as distributing and sorting the daily mail. Compassion First - Beaverton, OR

Communications Specialist Intern

January 2017- April 2017

Assist in the efforts related to brand management and education by creating and designing materials and print coordination, social media management, planning and experimentation, drafting and editing emails, mailers and general communications, moderate web design for campaign branding, Squarespace website management and presentation creation for events and speaking engagements.

REFERENCES P rofessional and personal references available upon request

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