Summary

Skills

Experience

MALINDA JOHNSON

**** **** ******, **** *****, Idaho 83301 H: 801-***-**** C: 801-***-**** ac5rod@r.postjobfree.com Executive Director with a background in Administration in Independent, Assisted Living and Memory Care as well as Administration in Home Health, Hospice and Private Duty Care looking to join a growing organization as part of an ambitious Executive Team. Operations management

Financial records and processing

Change management

Contract Negotiation/Review

/Drafting

Report generating and analysis

File/Records maintenance

Results-Oriented

Quick learner

Client-focused

Training and development

Microsoft Office

Excel

My back ground and experiences are Sales,

Account Management, Business

Development, Advertising, Budgeting,

Client Relations, Cold Calling, Computer

Literate, Credit and Collections, Customer

Needs Assessment, Computer Proficient,

Creative Problem Solving, Customer

Service, Domestic and International

Experience, Customer Satisfaction, Expense

Control, Internal Auditing, Lead

Development, Marketing, Multi-Task

Management, Territory Sales Experience,

Payroll, Statement Billings, Reporting,

Accounts Payable/Receivable, Product

Development, Project Management

Executive Director/CEO Dec 2016 to Mar 2018

Heritage of Twin Falls Assisted Living and Memory - Twin Falls, Idaho Transferred from St. Joseph Villa in December 2016 Heritage of Twin Falls to successfully make changes which resulted in lifting Heritage Assisted Living and Memory Care off a bed hold and a State Provisional License that was issued in November of 2016, bed Hold was lifted on June 2017 and provisional licence was lifted November 2017. Established, developed and managed a team of department heads from Nursing, Care Staff, Business Office, Human Resources, Housekeeping, Dietary, Activities, Maintenance, as well as assist families and residents on concerns and issues as they came up. Created policies and procedures for staff for accountability. Consulted with Wellness Director, Home Health, Hospice and Doctor teams to insure quality care for our residents. Improved care, moral and integrity throughout Heritage. Reduced costs, overtime and expenses on a monthly bases to insure profitability. Created Outside Agency Logs, Communication Care Alerts, Incident Reports, implemented Plan of Care Program in PCC and 24 Hour Communication Logs for staff, residents, outside agencies and clinical liaison to use for better documentation and follow up. Increased census after bed hold was lifted, marketing to the outside community, assisted department heads with budget control. Monitored, prepared, guided staff with in services, education, core values, dignity and respect for 1 another. Executive Director/CEO Aug 2011 to Dec 2016

St Joseph Villa Independent and Assisted Living - Salt Lake City, UT St. Joseph Villa is a continuum care facility purchased in 2011 by the Ensign Group. I joined this team to successfully create a profitable building as well as lead a team in Nursing, care staff, business office, human resource, dietary and housekeeping. Created an environment that staff truly cared about, wanted to represent and call a work place, people loved to visit and volunteer, families placed their loved ones in our care and Education and Training

Activities and Honors

called home. In October of 2016 a State Surveys team entered our building after 9 years issuing St. Joseph Villa a no deficiency survey.

Home Health, Hospice Private Duty Administrator Apr 2007 to Aug 2011 Haven Health Care - Murray, Utah

Joined the Haven Health Care Team in April of 2007 as the Private Duty Administrator. Private Duty was added to the Home Health and Hospice division in 2007 to insure continuum care in the home. Had the pleasure if setting programs up with Independent, Assisted Living and Memory Care facilities to keep their resident in their facilities as they declined or had a change in condition and needed assistance in addition to their daily activities, was also able to insure these same goals with private paying and Medicaid patients allowing them to stay in their homes. Over seeing a team of nurses, care staff, human resources, business office, billing team and marketing. Integrity, respect, dignity and team work was created for each patient with our Home Health, Hospice and Private Duty organization.

Scheduling Coordinator and Aide Supervisor May 1998 to Apr 2007 Alpine Home Health and Hospice - Murray, Utah

Supervised Home Health Aides, created weekly schedules for Nurses, Aides, Physical Therapist, Occupational Therapist and Speech Therapist. Tracked their patient visits when visit notes were turned in on a weekly bases for billing. Coordinated and tracked all in services, education training and staff meetings for aide staff. Assisted Intake Coordinator with intakes and setting up Home Health orders to get new patients established with cares. Participated on Team Building at Alpine to insure employee satisfaction along with assisting with employee party's and celebrations. Administrator, Administrator 2016

College of Southern Idaho - Twin Falls, ID, United States Obtained my Idaho Administrators License in 2016, passing the class with 100%. Administrator, Administrator 2011

Utah Assisted Living Association - Salt Lake City, UT, United States Obtained my Utah Administrators License in 2011, passing the class with 100%. Associate of Arts, Cosmetology/Barbering 1996

Salt Lake Community College - Salt Lake City, UT, United States High School Diploma, General 1993

Hunter High School - West Valley City, UT, United States Graduated with with honors, cheerleader all 3 years of high school, obtained my Certified Nursing Assistant Certificate/Nursing Program and was involved in promoting all sports, school activities and functions with a positive attitude and love for the school. Fly Wheel Award-2012

0 Workman's Comp Claims-2012-2015

100% Facility Occupancy 2013-2016

0 Staff Turn Over-2014

Ensign CEO-July 2014

Contact this candidate