Andre Kellybrew

**** *** ****** *********

Minot,ND 58701

701-***-****

PROFESSIONAL SUMMARY

Hi I'm Andre I am a seeking for a fast pace job I have good people skills good work ethic also very dependable about being on time and don't mine taking orders ready to start A.S.A.P within the last 3 years i worked at KFC and HARDEES doing the following cook, cashier, Drive thru, pack order,prep,pan cookies,biscuits and pot pies I worked for a xerox call center for 3 years taking inbound calls so i have great customer service skills

SKILLS

-Strong written and verbal communication skills

-General math skills

-Fast learner

-Basic computer skills

-love meeting new people

-Proficient in cash management

-Complaint resolution

-Good multitasker

-Strong team player

-dependable

WORK HISTORY

Xerox Customer Service Representative

March2010-May2013

Bakersfield, CA

-Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

-Maintained cleanliness and presentation of stock room and production floor.

-Actively pursued personal learning and development opportunities.

-Greeted customers in a timely fashion, while quickly determining their needs.

-Built long-term customer relationships and advised customers on purchases and promotions.

-Alerted customers to upcoming sales events and promotions.

-Helped drive sales goals and achieve monthly quotas.

-Developed reputation as an efficient service provider with high levels of accuracy.

-prep all food for opening the store for the day.

-pack orders, cashier, and cook chicken when short handed.

-clean fryers, cleaned lobby, clean bathrooms, and stocked needed supplies in preparation for the the next day.

Cashier A&W All American Food

January2016-September2017

Minot,ND

-Trained new cashiers on procedures, customer service and sales techniques.

-Greeted customers promptly.

- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

-Operated a cash register for cash, check and credit card transactions with 100% accuracy.

-Practiced proper safety and sanitation standards.

-Managed opening and closing shift kitchen tasks.

-Restocked inventory and ingredient items as needed.

-Cleaned and organized kitchen areas.

Construction Worker Dutch Oilfield Construction

January2015-March2015

Minot,ND

Conducted hydrostatic water testing.

Followed company procedures to maintain work environment in a neat and orderly condition.

Prepared and cleaned construction sites by removing debris.

Mixed porridge of catch basins and poured and sawed off concrete and asphalt.

Loaded and unloaded building materials used for construction.

Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.

Completed tear-down of existing structures and prepared for new construction.

Dug trenches, backfilled holes and compacted earth to prepare for new construction.

Cashier Hardee's

Febuary2015-January2015

Minot,ND

-Consistently provided friendly guest service and heartfelt hospitality.

-Promptly and empathetically handled guest concerns and complaints.

-Operated the drive-through window and sales register quickly and efficiently.

-Greeted customers and provided excellent customer service.

-Maintained high standards of customer service during high-volume, fast-paced operations.

-Built loyal clientele through friendly interactions and consistent appreciation.

-Cross-trained and coordinated scheduling with team members to ensure seamless service.

-Prepared all food orders within a 2-3 minute time frame.

-Strictly followed all cash, security, inventory and labor policies and procedures.

-Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

-Reported to each shift on time and ready to work.

-Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

-Prepped items for later use to save staff time during busy hours

Shift Leader Taco Bell

September2017-Present Employment

Minot,ND

Coached team members in techniques necessary to complete job tasks.

Ensured a safe working environment by following all safety procedures, policies and regulations.

Established open and professional relationships with team members which helped resolve issues and conflicts quickly.

Assigned daily tasks to employees and monitored activity and task completion.

EDUCATION

Foothill High School

Bakersfield, CA

2009 High school diploma

Routinely answered customer questions regarding merchandise and pricing.

Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.

Earned management trust by serving as key holder, responsibly opening and closing store.

Priced merchandise, stocked shelves and took inventory of supplies.

Processed cash and credit payments rapidly and accurately.

Greeted customers in a timely fashion, while quickly determining their needs.

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