La Denna G.V. Pierce
** ******* ** *********, *.Y. 11717
***************@*****.*** 631-***-****
Education
Suffolk Community College: Brentwood
Major: Media Communications
Associate Degree
May 2010
Hunter Business School
Major: Medical Billing and Coding
Medical Billing and Coding Diploma
June 2013
Work Experience
Business Dynamics: Administrative Assistant/ Client's Representative Processing Specialist June 2017- Present
● Receives incoming Portals requests Multiple Assigned Clients responds with in opening e-mail retrieving information.
● EOB, Post-Payments Of Multiple Accounts will get Stamped, Dated, Signed and Highlight The D.O.S, The Patient's Name, Account Name and Request.
● Retrieving Requests of Authorizations, Denials, Appeals, Of Medical Information, and Medical Procedures.
● Finalize Release upon Request Information including Patients Medical Charts, Medical Records, Surgeries, Surgical Procedure’s, Scanning, copying, Filing, and Pulling Charts
● Electronically Transmits The processing of the Medical Operations into The Computer Software
● Phone Etiquette, Very Detailed Oriented, Double Check Work and Follow Up on The Client's Portal
● All Special Projects, High Requests Have a Timeline to either have done by the of the day or by the end of the month depending on the Portal of The Client.
● Knowledge Of HIPPA Guidelines, Knowledge Of Medical Terminology, and Knowledge Of The CPT 9 & CPT 10 Codes
● Verifying Insurances, Billing Out- Network & In- Network insurances
● Knowledge of Medicare and Medicaid Processing and Billing
● Post and update in Excel Spreadsheet of Payments on different accounts of the clients. Data Clerk: Nassau Central Guidance Counseling Services April 2016- June 2017
● Organizing files and collecting data to be entered into the company database
● Analyzing the data for errors
● Accurately entering information into various computer programs
● Performed clerical duties such as answering phones, sorting and distributing mail or sending faxes
● Great attention to detail
● Pre Authorizations, Denials and Appeals On Patients Medications
● Pulling Charts, Filing and Scanning Patient's Medical Record and Electronic E.O.B
● Medical Billing, Co-Pays and Post Payment From Insurances and Billing the Third Party Insurance in Out Of Network as well In-Network Billing
● HIPPA Guidelines and Knowledge Of Medical Terminology
● Setting Patients Appointments
Support Processing Specialist: First Data
September 2015- November 2015
● Managed complete data entry and customer support functions
● Managed Different Merchants Accounts
● Compiled reports on merchant accounts
● Transcribed phone messages
● Made courtesy calls to merchants once they received their statements
● Invoiced Accounts Balances, Verified Statements and Accounts Administrative Assistant: Broadridge Investor Solutions October 2013- February 2015
● Drafted letters and correspondence on a regular basis
● Scheduled meetings for managers and imported/exported paper work
● Maintained manager calendars in MS Outlook
● Maintained client information into QuickBooks & MS Excel
● Invoiced account balances, verified statements and accounts
● Set up interfaces between customer and clients
Three Peaks Physical Therapy and Massage, Islip, NY 07/2013 – 08/2013
Medical Biller
● Entered Patient Demographics into the Electronic Health Records
● Verified Patient Insurances, Billed Third Party Insurance, and Post Payments to the insurances
● Filing Charts, Pulling Charts, and Setting Appointments
● Data Entry and Prior Authorizations
Skills & Abilities
● Proficient using Microsoft applications: Excel, Outlook, PowerPoint & Word
● Consistently display professional phone etiquette
● Knowledge of using modifiers & terminology as well as scheduling