Manager Sales
Resume:
Joshua Potanko
Donora, Pennsylvania, 15033
*********@**.***
Summary
I have been in the optical field for nearly 14 years, with experience working both lab and retail sides of the industry
Education
West Middlesex Jr/Sr High School,
General May 2002 Graduated -
Point Park University,
Accounting Deferred
Enrolled from 2003-2006; Dropped Out
Employment History
Eyetique, Bridgeville, Pennsylvania
Store Lead/Manager December 2016 - Present
Hired as Optician December 2016; Promoted to Store Lead/Manager for Washington location April 2017; Transferred to Bridgeville location August 2017. Scheduled Appointments
Verified Insurance Benefits
Assist Customers with Selection of Eyewear/Contacts Placed All Orders
Submitted All Insurance Claims
Processed Payroll Every 2 Weeks
Ordered Supplies As Needed For The Store
Attended Weekly Manager Meetings As Needed
Monitored Sales Numbers on a Daily, Weekly and Monthly Basis Handled Any Customer Complaints and Issues
Assisted With Insertion and Removal Training for New Contact Lens Wearers Occasionaly Edged Down Lenses in Locations That Had An Edger Handy Performed Daily Inventory Counts
Checked All Orders To Verify They Were Made Correctly Advanced Vision Care, Bethel Park, Pennsylvania
Optician June 2016 - December 2016
Verified Insurance Benefits
Assist Customers with Selection of Eyewear/Contacts Placed All Orders
Submitted All Insurance Claims
Occasionaly Edged Down Lenses
Performed Inventory Counts Once A Week
Good Looks Eyewear, Cranberry Township, Pennsylvania Optician April 2014 - June 2016
Verified Insurance Benefits
Assist Customers with Selection of Eyewear/Contacts Placed All Orders
Submitted All Insurance Claims
Occasionaly Edged Down Lenses
Assisted With Insertion & Removal Training
Scheduled Appointments
Checked All Orders To Verify They Were Made Correctly Lenscrafters, Ross Township, Pennsylvania
Lab Tech/Optician March 2010 - April 2014
Processed All Eyeglass Orders In The Lab
Performed Routine Maintainence On All Machines
Performed Quality Checks To Ensure Glasses Were Made Correctly Performed Repairs On Eyeglasses
Recorded Any Breakages In The Lab
Occasionally Assisted Retail Side With Adjustments/Sales Visionworks, Robinson Township, Pennsylvania
Lab Supervisor January 2010 - March 2010
Processed All Eyeglass Orders In The Lab
Performed Routine Maintainence On All Machines
Performed Quality Checks To Ensure Glasses Were Made Correctly Performed Repairs On Eyeglasses
Recorded Any Breakages In The Lab
Occasionally Assisted Retail Side With Adjustments/Sales Helped Maintain Lab Budget
Ordered Lab Supplies As Needed
Assisted In Training New Hires
Worked With General Manager On Setting Schedules
O'Rourke Vision Care, Pleasant Hills, Pennsylvania Optician/Office Manager April 2009 - January 2010
Verified Insurance Benefits
Assist Customers with Selection of Eyewear/Contacts Placed All Orders
Submitted All Insurance Claims
Assisted With Insertion & Removal Training
Scheduled Appointments
Checked All Orders To Verify They Were Made Correctly Met With Frame Reps To Help Determine What Frames Needed To Be Ordered Performed Pre Testing On All Patients
Reconciled Insurance Payments
Lenscrafters, Upper Saint Clair, Pennsylvania
Lab Tech December 2003 - April 2009
Processed All Eyeglass Orders In The Lab
Performed Routine Maintainence On All Machines
Performed Quality Checks To Ensure Glasses Were Made Correctly Performed Repairs On Eyeglasses
Recorded Any Breakages In The Lab
Occasionally Assisted Retail Side With Adjustments/Sales Professional Skills
ABO Certification: Beginner
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