Behavioral and Physical Health, Senior management

Jane E. Zachman, BBM, CPM

**** **** ****** ****, ****, AZ 85202

602-***-**** **********@*****.***

Professional

Profile

Highly exceptional director with exemplary leadership, communication, and advocacy skills in the non-profit, medical, and behavioral health communities. Consistently able to develop and execute strategic, operational, and financial objectives from conception through fruition. Areas of expertise include:

Assisted Living Facilities Manager (#11430)

Nursing / Healthcare

Behavioral Health

Quality Management

Contract Management

Credentialing, Regulatory compliance, Licensure

Business and Financial Management

• New Start Ups

Supervision, Staff Management, HR

Budgetary Management

Strategic Planning

Operational Development

Risk Management

Project Management

Geriatric Health, Wellbeing

Program and Operations Management

Research Coordination

Infection Control Compliance

Professional

Accomplishments

Leadership and Strategic Planning

Able to work collaboratively with Board(s) of Directors, budget management, leadership, and staff to develop and accomplish goals, objectives and operational plans that align with the overall organization’s strategic plan

Advocates at the local, state, and federal level

Develops and maintains cooperative relationships with key stakeholders and constituencies

Proven experience in increasing revenue while growing service delivery and financial capacity

Fund development including participation in the structure, budget and process development in conjunction to deliverable aspects

Strong commitment to Continuous Quality Improvement(CQI) & Continuous Process Improvements(CPI)

Management and Administration

Ensures a smoothly functioning efficient organization by managing day-to-day operations

Effectively oversees and supports administrative components of projects, budgets and services including advancement to paperless network environment.

Successful contract negotiations with commercial, state and federal agencies

Extensive regulatory licensure and credentialing experience

Assures program quality and organizational stability through development of standards, regular evaluation and successful implementation of process, operational, technical improvements

Oversees fiscal activities including budget oversight, planning, reporting and audit responsibilities

Recruits, retains, and supports quality staff and volunteers Successful Project Completions and Technical Skills

I. T. business systems, enterprise level management

Newly merged national healthcare org.- Accreditation and regulatory multi state relicensing and branding of networked entities.

Managed start-up projects, budgetary responsibilities, construction and completion of multiple licensed medical businesses, clinics, and office relocations. Established medical practice stabilization then hired and trained replacement Practice Administrators

Managed $1.2 million hospital renovation with cost outcome $300K under budget

Custom designed and implemented electronic medical records system and transitioned the network to virtual work environment.

Jane E. Zachman Page 2

Professional

Accomplishments

(continued)

Master timeline development implementation experience

Successfully completed major marketing/branding project for major health company

Coordinated regulatory and accreditation certifications for multiple entities including meeting accreditation excellence with the Joint Commission Accreditation of Healthcare Organizations

(JCAHO) in assessment and process improvements

Competent with variety of software including Microsoft products (Windows, Office, Outlook, Project), Smartsheets, Novell, PCN, PCL, GroupWise, Medic, Calendar Creator, and SalesForce Employment

History

Dec. 2016- March 2017 (contract)

Population Health- Business Project Manager, AP Professionals (Dignity Health), Phoenix, AZ April 2010 - June,2016

Director of Operations & Integrated Health Services, Family Involvement Center, Phoenix, AZ 2007 - 2009

Project Manager, Best Western International, Phoenix, AZ 2005 - 2007

Project Manager, The Great Indoors, Chandler, AZ

1998 - 2005

Practice Administrator/Project Manager, Banner Health Systems, Mesa/Phoenix, AZ

• Banner Estrella Medical Center, Project Manager, Integrated Master Timeline

• Banner Baywood Medical Center, Project Manager, JCAHO Preparation

• Banner Health Systems, Project Manager, Network Re-Branding, and Licensing

• Banner Baywood Medical Center, Project Manager, $1.2M Renovation Project

• Valley Institute of Neurology, Managed construction & start-up, Practice Manager

• San Tan Pediatrics, Managed construction and start-up, Practice Manager

• Palo Verde Pediatrics, Managed construction and start-up, Practice Manager

• Allied Family Care, Practice Manager

Professional

Associations

• Mercy Maricopa Governance Board

• Arizona Peer and Family Coalition

Education and

Certifications

• Business, Bachelor of Science, and

• Project Management, Certification

University of Phoenix, Phoenix, AZ

• Nursing, Licensed Practical Nurse

Chicago Board of Education, Chicago, IL

• Assisted Living Facility Manager Certification (#11430) NCIA Board of Arizona

• Certified Caregiver

• Certified Assisted Living Manager

Assisted Living Training School

References Excellent references available upon request.

Contact this candidate