Sales Customer
Resume:
Laura L. Schmitz W***N***** Maple Road
Richfield, WI 53076
**************@*****.***
Professional Summary
Healthcare proposal writer, architectural planning consultant, sales specialist, and project management professional, including long standing proficient history focusing on the review, design and installation of multi-modality projects within clinics and hospitals. Outstanding team building talent, coupled with strong written and verbal communication. My blend of technical and proposal writing, sales, balancing numerous projects, and relationship building within a corporate environment, has allowed me to thrive in a fast-paced industry. I am a natural leader, driven and motivated to succeed.
Education
University of Phoenix, Brookfield, WI
Masters of Business Administration
Graduated Summa cum Laude; 2008
Concordia University, Mequon WI
BS in Management and Communications
Graduated Magna cum Laude; 2004
Milwaukee Area Technical College, Milwaukee WI
Associates of Science in Architectural Technology
Graduated 1997
*Currently enrolled in classes: Technical Writing, Medical Writing, Editing and Adobe InDesign.
Professional Experience and Accomplishments
Fluent in Microsoft Office Suite, Qvidian, Salesforce, Sales Workbench, AutoCAD, and currently learning Adobe InDesign; very fast learner
Known for a professional attitude and willingness to go beyond customer expectation
Strong leadership background allows for coaching and collaboration in a team environment
Robust verbal and written communication skills, which earned several college scholarships, stories published in magazine/journals, and commencement speaker during MBA graduation
Provided technical and sales training on a global basis
Personal: owner/instructor of stand-up paddleboard rental company, hobby farmer, and owner/operator of The Country Retreat B&B. Certified Life Coach
Employment Summary
GE Healthcare, Wauwatosa, WI January 2017 – November 2017
Proposal Writing Specialist
Responsible for working with key stakeholders in order to write, edit and manage the content and production of customer RFP’s (Request for Proposal). Composed and edited content including executive summaries, corporate overview, and solution overviews. Ensured compliance with customer requirements. Developed and maintained customer proposal from receipt of RFP to completion,
including design of proposal contents/layout and assistance in production of physical copies. Experience working with Qvidian. Planned and managed kick-off, strategy sessions, content review and other meetings related to the proposals. Developed strong working relationships with key proposal contributors and worked closely with sales representatives to develop solutions.
GE Healthcare, Wauwatosa, WI May 2015 – January 2017
Strategic Account Sales Specialist; Women’s Health Ultrasound
Drove development of lead generation, cultivated sales, gained customer loyalty and expanded account growth. Primary salesperson for mid-level opportunities. Managed the entire Ultrasound cycle project, from building customer relationship, solidifying sale, coordinating field engineer installation, and applications training for customer. Known for stellar communication and listening skills to gain trust and loyalty by providing best in class service and value for GE products to customer, engaging our concepts to resolve issues and satisfy a solution.
GE Healthcare, Wauwatosa, WI 2013 - 2015
Medical Lab Architectural Designer; Installation Planning
Execution: completed and delivered 5000+ drawing packages to satisfy customer requests and fulfill nearly 2000 confirmed orders for various modalities of equipment. Order review, RFP review, and multi-modality equipment knowledge.
Recognition: distinguished awards for sealing contracts with timely drawing turnaround. General Manager acknowledgement for working beyond team expectations, quick response delivering design solutions for a cancer therapy room that a principal doctor’s child would be treated within and noted for professionalism within sensitive customer relationships and diligent effort.
GE Healthcare, Wauwatosa, WI 2004 - 2013
Interventional Lab Designer/ New Product Introduction
Accountable for the investigation, planning, development and introduction of Interventional product information to a global team. Primary interface for communication and collaboration between customer, hospital I/T, teamed with GE groups including sales, PMI’s, marketing and field engineers for the successful installation of equipment. Known for the significant legacy work to introduce GE’s newest product to diverse internal groups and customers, contributing to robust sales for 2012.
GE Healthcare, Wauwatosa, WI November 1997 – 2004
Medical Lab Architectural Designer; Diagnostic Imaging
Multi-modality, Diagnostic Imaging room planning and design for hospitals and clinics. Strong project planning, new equipment installation documentation, order review, resource coordination and issue resolution led to robust teamwork and customer satisfaction. Solid communication and teamwork skills allowed effective collaboration within team to foster a powerful and efficient workflow. Implementation: created task force groups, streamlining clarity and consistency of drawings.
Continuum Architects + Planners, Milwaukee WI 1995 - 1997
Medical Lab Architectural Designer; Diagnostic Imaging
Intern architect, covering a multitude of tasks, including historical preservation planning, customer interface for initial design discussions, proposal formation, and administrative work. Created and managed the RFP process to acquire new business, including preliminary design and broad project scope work for both private residence and public sector. Leadership skills; lead an extensive program for the historical preservation revitalization of buildings and landmarks for the City of Milwaukee.
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