Joe Daugherty

**** * ***** ***

Tampa, FL

217-***-****

ac5rjj@r.postjobfree.com

TECHNICAL PROFILE

Applications

Group Policy

BlackBerry Enterprise Manager

Backup Exec 10.5, 11d

Barracuda Backups

Barracuda Web Filter

Nimble AF 5000

Comvault

SQL Server 2005, 2008, 2012

Exchange ’03, ’07, ’10, ‘16

Completed backups and created maintenance requests in AS400

Wireshark

Dell K1000, K2000

Networking

Cisco routers and Switches

Cisco UCS

Cisco Fiber Interconnects

Cisco ISE

Cisco ASA

Cisco Prime

Meraki

Netscaler

Big-IP F5 WAF

Palo Alto Firewalls (HA pairs)

Panorama

Operating Systems/Services

Installed, configured, and supported ‘00 Pro, XP, Vista, Win 7, Win 8/8.1, Win 10, SERVER ‘03’08 ‘12, ’16, Linux flavors, and OSX

DHCP, Active Directory, DNS on single and multi-domain networks

EMPLOYMENT

Carle Foundation Hospital Champaign, IL Network Engineer October ‘17-Present

Maintain access layer switches at Main Campus and remote locations

Upgrade campus and remote infrastructure from 3750/3750X to 3850’s

Configure/Maintain remote office routers

Circuit upgrades at branch offices

Configure Voice & Analog Gateways

Infoblox IPAM Admin

Configured access layer for ISE rollout campus-wide

Monitor Hospital Network Infrastructure via Logic Monitor

Provide T3 support for escalated trouble tickets

Manage/mentor Network Help Desk

Provide config templates for access layer switches

Manage Palo Alto firewalls

DNS/AD administration

Manage Netscaler GW for remote access

Prairie State Generating Company Marissa, IL Infrastructure Engineer January ’17-October ‘17

Essential Duties and Responsibilities

Identify potential barriers which may cause future pain points in IT Infrastructure, Applications, Security, Servers, Policies, or Processes

Perform routine audits to ensure PSGC systems are current, patched, secure, and compliant for all applicable laws

Identify, troubleshoot, research, support and resolve customer IT issues

Provides timely response to all issues, updates internal customers on status, solicits additional information, if needed, and troubleshoots issue if appropriate

Walk customer through problem-solving process

Provide regular updates to customers on open support issues

Follow up with customers to ensure issue has been resolved to the end user’s satisfaction

Deliver infrastructure support for our customers from a centralized facility using remote capabilities and automation tools

Assist with onboarding of new users

Develop and maintain written instructional materials

Administer varying server environments

Accountable for adhering to the change management process

Responsible for managing Customer Service Desk application and responding to escalation requests from other IT Analysts/Team members

Active Directory:

oEngineer structure including Organizational Units and Security Groups

oEngineer Group Policies for Windows Administration

oAdminister DNS on 6 Domain Controllers

oAdminister DHCP

oMaintain topology and replication of 2 Domains

Enterprise Storage:

oEngineer structure of enterprise class Storage Area Network including defining volumes

oConfiguration of Cisco Fiber Channel Fabric including defining zones

oConfiguration of HP P2000 MSA

oConfiguration/Administration of Nimble All Flash Array (AF5000)

oData Migration from legacy technology to Nimble All Flash Array

Server Administration

oAdminister approximately 150 virtual servers built on Microsoft Hyper-V technology

oAdminister clustering for physical servers hosting the virtual environment

oMonitor and troubleshoot alarms coming from the server environment

oProvision physical and virtual servers as required

oEngineer IIS (Internet Information Services) on web servers

oAdminister Web Services

oAdminister all SSL Certificates for PSGC

oAdminister enterprise Anti-Virus

oBasic SQL Administration

Data Backup and Recovery

oBarracuda Backups

oMonitor and adjust enterprise backup design to ensure timely, reliable data backup

oRestore data from cloud or local device as required

Web Filter Administration

oAdminister Barracuda Web Filter

oAdjust web filtering as required

Data Center Design and Maintenance

oConfigure and migrate to Cisco UCS from HP 580 Cluster

oAdminister Cisco UCS environment including Cisco Fiber Interconnects and MDS

oDocument and train support staff on technical processes associated with Data Center

Ansira Marketing St. Louis, MO Sr. Network Administrator May ’16-January ‘17

Support and maintain corporate MPLS network with 7 satellite offices

Support and maintain 2 datacenters – one in STL and one in Dallas

Support and maintain DR site in Houston

Plan, design, and implement corporate network infrastructure upgrade

Maintain site to site VPN tunnels between Checkpoint clusters and ASA’s

Maintain, configure, and update Cisco Nexus 5k switches

Maintain, configure, and update Cisco 3825, 2248, 3650, 4600 switches

Maintain F5 HA pairs at corporate data center and satellite offices

Build websites in IIS per Development specifications

Provide technical support and consultancy over the phone or directly

Manage corporate help desk staff

Manage WhatsUPGold assets to ensure optimal uptime

Manage Cisco Call Manager

Manage Clustered VMware environment consisting of over 20 esxi hosts

CTS Technology Solutions Sparta, IL Data Engineer October ‘13 – May ‘16

Project coordination for new installs, routine maintenance, and network upgrades.

Provide tier 1, 2, and 3 support for clients.

Perform domain migrations

Install, configure, and support Zultys and NEC VOIP phone systems.

Install, configure, and support Adtran 3430 routers

Install, configure, and support Adtran Blue Socket access points

Train techs to perform maintenance on Zultys VOIP phone systems

Monitor backup solutions at client locations and in the cloud

Write service processes for client locations.

Ran network assessments of Healthcare clients, reviewed HIPAA policies to ensure compliance.

Ran network assessments for financial clients to ensure compliance.

Eastern IL University Charleston, IL LAN Administrator May ’12 – October ‘13

Responsible for all server and client purchase/rotation

Configured and installed Cisco ASA to separate Health Service network from campus network.

Configured and installed Cisco 3750 switches to replace unmanaged Linksys switches.

Configured and installed Cisco Aironet 1140 Lightweight AP’s along with Cisco 2504 controller to replace old Cisco/Linksys AP’s

Managed Health Service domain running Server 2008 - wrote group policies to prevent users from doing anything outside the scope of their jobs, only allowing users to connect to Health Service wireless network via NPS

Implemented SAN to replace external storage drives on production servers

Installed and configured Symantec Backup Exec ’12 to replace Windows Backup

Migrated from GE EMR 2005 to GE CPS 10 EMR

Created SQL SSIS packages for bulk imports from University Oracle 11g database to Health Service SQL 2008 database

Upgraded Fax server

Create reports using Crystal Reports as requested by Health Director

Constructed SQL queries to pull information requested by Health Director

Managed X-Ray server and X-Ray systems – added providers and nursing staff to system as needed, performed backups, and general maintenance.

Managed Pharmacy server and systems – performed quarterly updates and service packs as needed.

Implemented FOG server for client imaging/recovery

Implemented WSUS server for automated Windows updates

Removed virus' from client machines

Created workflows/documentation for new EMR system for staff and provider training

Eastern IL University Charleston, IL LAN Support Specialist II Sept. ‘10 – May’12

Administration of Patchlink/Lumension server – created groups and policies to allow for optimal updating for over 2,000 client machines in classrooms and labs throughout campus

Maintained Technology Enhanced classrooms throughout campus – virus removal, software installs, general repair of machines

Maintained computer labs across campus – virus removal, installation and support of specialized software, general repair of machines

Managed print servers for technology enhanced classrooms and labs across campus

Responsible for imaging any new machines that arrived on campus for dual boot capability for Windows and OSX

Assisted students and faculty with media projects throughout the year using the iLife suite and various computer issues

Managed equipment checkout system for faculty and students

Rural King Supply Mattoon, IL Sr. Network Administrator Sept. ‘04 – Sept.‘10

Team lead on corporate and remote domain migration from 40+ standalone domains to a single forest structure.

Team lead on Exchange migration from 2003 to 2007 with 200+ users, several public folders, and distribution groups

Team lead on Cisco infrastructure implementation – replacing unmanaged switches in the corporate office, 40+ retail locations, and 3 distribution centers

Team lead on MPLS network implementation for 50 remote sites spanning 6 states which consisted of coordinating with last mile providers and our ISP for site to be ready for service when we arrived onsite.

Configuration of Cisco 2811 routers to be used with new MPLS network.

Team lead for new retail locations – including server install, Cisco 2811 router configuration and install, Cisco 2960 switch(s) configuration and install, ran and terminated network cable to patch panel(s), installation of credit card processing server, configuration and installation of point of sale terminals and office WYSE terminals, configuration of VoIP phones and CME, configuration of Cisco 1140 Autonomous Access Points, configuration and install of handheld scan guns for use on sales floor

Team lead on migration from Server 2003 to Server 2008 at corporate level – including 3 domain controllers, ERP systems, 2 HR servers, and 3 files servers

Team lead on PCI compliance audit(s) – made necessary changes to servers and network to meet PCI requirements – as to not get fined by processing company

Managed server and client rotation for corporate and remote retail and distribution centers

Managed Verizon corporate account – responsible for ordering new/replacement Blackberry devices

Configured ASA to block unwanted Internet traffic to non-work related sites.

Performed daily backup jobs using AS400 and Arc Vault 24 tape backup system.

Planned, configured, and upgraded corporate storage network from 1 server to an 8TB SAN

Configured backups using SAN environment while also using Symantec Backup Exec 10.5 to offload to backup tapes.

Migrated Symantec Backup Exec from 10.5 to 11d

Migrated 50+ SQL servers from 2000 to 2005

Maintained 50+ SQL databases, created maintenance plans for backups and performance.

Maintained and updated Intranet site as requested by CFO, Controller, and buying staff

Moved from Symantec Ghost to a more cost-effective Linux based imaging solution in FOG

Provided tier 3 phone/remote connection support to all 50 retail locations, 3 Distribution Centers, and the corporate office.

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